[kictanet] Job Vacancy

Wed Jan 14 14:21:33 EAT 2015

Title: Sales Executive
Division: Commercial
Employment Type: Permanent
Location: Kenya
Reports to: Commercial Manager

Role Summary
The Sales Executive is primarily responsible for selling Bernsoft products
and services to new and existing customers within a given territory, market
sector or Bernsoft product suite. This role is responsible for identifying
and managing sales opportunities, building an in-depth understanding of
client business drivers, to position how Bernsoft products and services can
enable organizations to reduce costs and become more operationally
efficient, and manage the sales process to a successful conclusion.

Principal Responsibilities
Sales
. To establish, implement and document account plans for identified
strategic accounts
. To demonstrate the ability to show entrepreneurial drive in a given
territory to generate, meet and develop new prospects that turn into sales
orders, closing all opportunities in a timely manner.
. To be able to conduct own initial product and sales demonstrations,
ensuring that the company's products are matched to the identified client's
needs.
. To understand and influence the customers decision making process and lead
the customer to positive decisions on 
. Bernsoft sales proposals and manage all customer engagements to a
successful conclusion.
. To demonstrate domain expertise in the IT business solutions, having
previously sold and worked within this market to ensure credibility and
understanding of the customers' business.
. To identify the resources required and opportunities to expand product
usage and devise plans and strategies for selling into the territory and
existing account base, to accelerate business volumes
. To prepare client proposals and provide accurate pricing ensuring that the
company price calculator is used at all times.
. To provide accurate and timely business sales forecasts
. To identify marketing and product requirements and communicate well to
appropriate personnel to drive the overall sales process

Customer Service
. To provide professional and effective services to internal and / or
external customers, to meet customer expectations, particularly in terms of
Quality and Timeliness in line with departmental standards, procedures and
guidelines.
. To provide follow up with customers to ensure customer satisfaction with
products and / or services provided
. To communicate courteously with internal and / or external customers by
telephone, email and face to face, building positive relationships,
investigating, responding to and progressing issues and queries to a
successful conclusion at the earliest time.
. To speak positively and enthusiastically about the company and its
products and services to ensure that a professional company and brand image
is provided at all times to customers and colleagues.

Teamwork
. To work as part of a team to achieve the departmental standards.
. To work together with other departments and divisions within the
organization to identify any process improvements and improve standards,
efficiency and profitability.

Knowledge
. To ensure that a good level of understanding and knowledge of
organizations products and services, which is improved and maintained at all
times, ensuring that customer queries can be dealt with accurately and
appropriately and supported by the department.
. To take responsibility for own personal development in line with agreed
annual performance objectives.
. To be willing to list to and support colleagues and team members with
professional problems, devoting time to impart expertise, infusing
confidence and expressing positive expectations regarding the team's and
company's performance.
. Such other duties as the management may from time to time reasonably
require.

Key Interfaces
. Dealing with external customers. 
. Liaising with internal departments to bring sales and queries to a
satisfactory closure.

Dimensions / Budgets
. The department consists of account executives that are responsible for
managing account customers either from the office, from client site or
working from home. 
. Work outside of normal business hours and travel to customer sites will be
required.

Knowledge, Experience and Qualifications
. Degree level, diploma or equivalent education or experience. 
. Excellent verbal and written communication skills as well as good
interpersonal skills. 
. Experience of the software industry with proven track record of
significantly exceeding targets and expectations and experience of is a
plus. 
. Proven ability in closing business to business deals within software
sales. 
. Excellent knowledge of IT business solutions
. Excellent sales, negotiation and presentation skills. 
. Demonstrable self-sufficiency, sales leadership, entrepreneurial
relationship and business development. 
. Ability to co-ordinate resources to successfully encourage the customer to
expand product usage
. Ability to develop executive level relationships and engage with the
customer to establish an understanding of their business drivers and how the
Bernsoft software can enable them to become more efficient, increase profits
and reduce overall costs

Remuneration: Negotiable

Email your cv to jobs at bernsoft.com by close of day 23rd January 2015. Only
shortlisted candidates will be contacted.

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us at the address indicated below.

Bernsoft Interactive Limited - P O Box 15177-00100 Nairobi - Tel: +254 722 
929192 Email: admin at bernsoft.com Web: www.bernsoft.com 
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