[kictanet] Safaricom Credit Disappearing

Dennis Kioko dmbuvi at gmail.com
Wed Oct 9 22:45:19 EAT 2013


I did have the same issue a while back
http://blog.denniskioko.com/2013/07/how-safaricom-clients-are-being-robbed.html
and
learned a thing or two from the same
http://blog.denniskioko.com/2013/08/how-kenyan-mobile-users-are.html

Basically, Premium Rate service Providers have been misbehaving and having
a field day quietly subscribing people to services they didn't sign for,
and charging a premium (as their name states). The buck here stops at CCK,
these guys need to be arrested and charged, then their systems will stop
"malfunctioning".

On Wednesday, 9 October 2013, S.M. Muraya wrote:

> We tracked my issue to the subscription sms.
>
> These things can happen unknowingly.
>
> Regards
>
> Murigi / Stanley Muraya
> On Oct 9, 2013 8:29 PM, "mudii aradi" <mudii_aradi at hotmail.com> wrote:
>
> This credit flight is so damn real even if you switch off all applications
> , who is stealing from te already  ripped off Kenyan consumer
>
> Sent from my iPad
>
> On Oct 9, 2013, at 10:53 AM, "S.M. Muraya" <murigi.muraya at gmail.com>
> wrote:
>
> Will check, though Baba Watoto is not into sms subscriptions.
>
> Regards
>
> Murigi / Stanley Muraya
> On Oct 9, 2013 10:27 AM, "Brian Ngure" <brian.ngure at gmail.com> wrote:
>
> Hi Muraya,
>
> I have found that in most cases this happens because someone subscribes to
> a service and then forgets that they have done so. They then find their
> credit "magically" disappearing. Try dialing *100# then go to option 7 and
> check what services you are subscribed to and unsubscribe from there.
>
>
>
> On Wed, Oct 9, 2013 at 6:35 AM, S.M. Muraya <murigi.muraya at gmail.com>wrote:
>
> Hi,
>
> How does one stop Safaricom credit disappearing?
>
> Many of us have noticed it does not last even when data is disabled.
>
> Have resorted to loading 50 bob only to limit credit disappearance.
>
> Forgot and loaded 100 bob (not 50 bob) and it is already disappearing.
>
> Data is disabled. I get sms's I never subscribed to download ringtones,
>
> Have not tried downloading a ringtone since 2011 - as the mobile os is not
> supported -- was never reimbursed, never received responses for 3 or more
> failed downloads. Realized then not to trust the sms service providers on
> these these telcos.
>
> SOS!
>
> Murigi / Stanley Muraya
>
> *"Better a patient person than a warrior, one with self-control than one
> who takes a city." Prov 16:32*
>
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-- 
with Regards:

blog.denniskioko.com <http://www.denniskioko.com/>
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