[kictanet] Safaricom Credit Disappearing

S.M. Muraya murigi.muraya at gmail.com
Wed Oct 9 20:32:31 EAT 2013


We tracked my issue to the subscription sms.

These things can happen unknowingly.

Regards

Murigi / Stanley Muraya
On Oct 9, 2013 8:29 PM, "mudii aradi" <mudii_aradi at hotmail.com> wrote:

> This credit flight is so damn real even if you switch off all applications
> , who is stealing from te already  ripped off Kenyan consumer
>
> Sent from my iPad
>
> On Oct 9, 2013, at 10:53 AM, "S.M. Muraya" <murigi.muraya at gmail.com>
> wrote:
>
> Will check, though Baba Watoto is not into sms subscriptions.
>
> Regards
>
> Murigi / Stanley Muraya
> On Oct 9, 2013 10:27 AM, "Brian Ngure" <brian.ngure at gmail.com> wrote:
>
>> Hi Muraya,
>>
>> I have found that in most cases this happens because someone subscribes
>> to a service and then forgets that they have done so. They then find their
>> credit "magically" disappearing. Try dialing *100# then go to option 7 and
>> check what services you are subscribed to and unsubscribe from there.
>>
>>
>>
>> On Wed, Oct 9, 2013 at 6:35 AM, S.M. Muraya <murigi.muraya at gmail.com>wrote:
>>
>>> Hi,
>>>
>>> How does one stop Safaricom credit disappearing?
>>>
>>> Many of us have noticed it does not last even when data is disabled.
>>>
>>> Have resorted to loading 50 bob only to limit credit disappearance.
>>>
>>> Forgot and loaded 100 bob (not 50 bob) and it is already disappearing.
>>>
>>> Data is disabled. I get sms's I never subscribed to download ringtones,
>>>
>>> Have not tried downloading a ringtone since 2011 - as the mobile os is
>>> not supported -- was never reimbursed, never received responses for 3 or
>>> more failed downloads. Realized then not to trust the sms service providers
>>> on these these telcos.
>>>
>>> SOS!
>>>
>>> Murigi / Stanley Muraya
>>>
>>> *"Better a patient person than a warrior, one with self-control than
>>> one who takes a city." Prov 16:32*
>>>
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>
>
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