[kictanet] Domestic Outsourcing Studies

[eonchari at lynxbits.com]

Matunda,
 
 To site a recent example, we had an invitation from BPeSA and other BPO  stakeholders in SA sometime in 2009/10. In the invitation, Kenyan  players in the sector (including students) were was to visit South  Africa to learn from them how and why they have been so successful. The  concerned government agency did not obviously see the value in this and  we missed this grand opportunity. There have been many of such lost  opportunities and I honestly believe there is too much  rhetoric and  little to no action.
 
 Edwin

  ----- Original Message ----- 
 From: mnyanchama at aganoconsulting.comTo: eonchari at lynxbits.com
 Cc: kictanet at lists.kictanet.or.ke 
 Sent: 3/29/11 1:31 PM 
 Subject: Re: [kictanet] Domestic Outsourcing Studies

   Edwin,

In the case of Kenya, I think the issues would be broader; it is the reason we are interested in success factors where this has happened. I imagine countries like the Philippines, India, South Africa, Egypt, etc can be good case studies; they coudl offer lessons for Kenya and others.

Shukrani.

From: "eonchari at lynxbits.com" 
To: mnyanchama at aganoconsulting.com
Cc: kictanet at lists.kictanet.or.ke
Sent: Tue, March 29, 2011 4:19:40 AM
Subject: Re: [kictanet] Domestic Outsourcing Studies

 Matunda,
 
 there is zero documentation on domestic outsourcing for a couple of reasons; i)companies that engage in domestic ICT projects are not active in BPO forums and (ii) the industry body which ought be able to provide such info has been frustrated over the years to a point of total ineffectiveness with little to no information from government agencies that have assumed this role.
 
 Edwin
 
 ----- Original Message ----- 
 From: mnyanchama at aganoconsulting.comTo: eonchari at lynxbits.com
 Cc: kictanet at lists.kictanet.or.ke 
 Sent: 3/28/11 1:10 PM 
 Subject: [kictanet] Domestic Outsourcing Studies
 
  Friends,
 
 I am looking for studies (especially of success stories) of domestic ICT outsourcing. If anyone has pointers, please share.
 
 Many thanks.
  ----------------------------------------------------------------------------------------------Matunda Nyanchama, PhD, CISSP; mnyanchama at aganoconsulting.comAgano Consulting Inc.;  www.aganoconsulting.com; Twitter: nmatunda;  Skype: okiambe----------------------------------------------------------------------------------------------
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