[kictanet] The big Kwaheri: reflecting on 10 years on the MJ 10 yr safari and his-tory - day 1
ESTHER MUCHIRI
emuchiri at andestbites.com
Sun Oct 10 20:27:58 EAT 2010
Thanks MM
MJ was the first CEO to openly speak of the Kenya's "Peculiar" behavior. As
we have continued to throw hard hitting questions to Safaricom, MJ has
politely responded and indeed acted on any issue raised by wateja bila
ubaguzi. I salute his leadership style!
From: kictanet-bounces+emuchiri=andestbites.com at lists.kictanet.or.ke
[mailto:kictanet-bounces+emuchiri=andestbites.com at lists.kictanet.or.ke] On
Behalf Of muriuki mureithi
Sent: Sunday, October 10, 2010 9:58 AM
To: emuchiri at andestbites.com
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] The big Kwaheri: reflecting on 10 years on the MJ 10 yr
safari and his-tory - day 1
Hi Listers
As you are aware , Michael Joseph (MJ) leaves the office of CEO on 31st of
this month after a 10 year career at Safaricom. As is tradition, we at
KICTAnet bid our members welcome/ farewell and certainly this list is
the tool of choice supplemented by a bash when feasible . this is what
we want to do starting now - from 10 hrs today the 10th day of the 10th
month of the 10 year of the new century we wish to take just 10 days to
reflect on the MJ's 10 year safari ---- . As usual we expect fair and candid
thoughts from our hearts and mind and the daily prompting questions will
provide a structure for our discussion
we shall present your candid views in style to MJ at a suitable time
shortly after the closure of the list discussion----
To kick-start discussion , first let's look back over your shoulder - just
recall when he landed in Nairobi in June 2000 and went to work on/at
Safaricom. At 17k customers , with barely 9 base stations , the operator was
the smallest and in the eyes of the potential consumer, an appendage of
the towering TKL of the day . that was then , it's no more
. What still lingers in your mind of MJ early days at Safaricom,
his interaction with you , the customers , the media, the regulator ,
competition etc?
. What factors shaped MJ's and Safaricom's destiny - did he
create the opportunities or was he just smart enough to take advantage of
the situation?
. In juggling between competing technologies, customer expectation,
staff demands, government, market competition, what strikes you as MJ's
character that produces the results we see
. What do you think he could have done differently?
. What actions did MJ take then that are still inexplicable and
you would want MJ to explain now?
cheers
Muriuki Mureithi
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