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<div class=Section1>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Bookman Old Style","serif"'>Thanks
MM<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Bookman Old Style","serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Bookman Old Style","serif"'>MJ
was the first CEO to openly speak of the Kenya’s “Peculiar” behavior…
As we have continued to throw hard hitting questions to Safaricom, MJ has
politely responded and indeed acted on any issue raised by wateja bila ubaguzi.
I salute his leadership style!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Bookman Old Style","serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Bookman Old Style","serif"'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
kictanet-bounces+emuchiri=andestbites.com@lists.kictanet.or.ke
[mailto:kictanet-bounces+emuchiri=andestbites.com@lists.kictanet.or.ke] <b>On
Behalf Of </b>muriuki mureithi<br>
<b>Sent:</b> Sunday, October 10, 2010 9:58 AM<br>
<b>To:</b> emuchiri@andestbites.com<br>
<b>Cc:</b> KICTAnet ICT Policy Discussions<br>
<b>Subject:</b> [kictanet] The big Kwaheri: reflecting on 10 years on the MJ 10
yr safari and his-tory - day 1<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'>Hi Listers <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'>As you are aware ,
Michael Joseph (MJ) leaves the office of CEO on 31<sup>st</sup> of
this month after a 10 year career at Safaricom. As is
tradition, we at KICTAnet bid our members welcome/
farewell and certainly this list is the tool of choice
supplemented by a bash when feasible . this is what we
want to do starting now – from 10 hrs today the 10<sup>th</sup> day of
the 10<sup>th</sup> month of the 10 year of the new century we wish to
take just 10 days to reflect on the MJ’s 10 year safari ---- . As usual
we expect fair and candid thoughts from our hearts and mind and the daily
prompting questions will provide a structure for our discussion <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'>we shall present your
candid views in style to MJ at a suitable time shortly after the
closure of the list discussion----<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'>To kick-start
discussion , first let’s look back over your shoulder - just
recall when he landed in Nairobi in June 2000 and went to work on/at Safaricom.
At 17k customers , with barely 9 base stations , the operator was the smallest
and in the eyes of the potential consumer, an appendage of
the towering TKL of the day . that was then , it’s no more<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-GB style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span lang=EN-GB style='color:#1F497D'>What
still lingers in your mind of MJ early days at Safaricom, his interaction
with you , the customers , the media, the regulator , competition etc? <o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-GB style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span lang=EN-GB style='color:#1F497D'>What
factors shaped MJ’s and Safaricom’s destiny
– did he create the opportunities or was he just smart enough to take
advantage of the situation? <o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-GB style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span lang=EN-GB style='color:#1F497D'>In
juggling between competing technologies, customer expectation, staff
demands, government, market competition, what strikes you as MJ’s
character that produces the results we see <o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-GB style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span lang=EN-GB style='color:#1F497D'>What do
you think he could have done differently?<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
lang=EN-GB style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span lang=EN-GB style='color:#1F497D'>What
actions did MJ take then that are still inexplicable and you
would want MJ to explain now?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'>cheers <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'>Muriuki Mureithi <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-GB style='color:#1F497D'> <o:p></o:p></span></p>
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