[kictanet] Airtel Plans Africa Exit

Sat Jan 28 10:14:23 EAT 2017

Personally I think Airtel and preceding owners have always had one flaw:
Using the same business model across board, possibly borrowed from India
and grafted into a continent of "unique calling habits". I asked one of the
guys that was fired from Airtel recently what breaks, his answer (may or
may not be right ) was telling.

[21:47, 1/27/2017] [REDACTED]: What they don't get is that they have wrong
>> Indian strategies
>
> [21:47, 1/27/2017] [REDACTED]: They should let us manage the company waone
>> tukifaulu
>
>
On Sat, Jan 28, 2017 at 9:55 AM, simon njoroge via kictanet <
kictanet at lists.kictanet.or.ke> wrote:

> Hi
>
> At what point do the strategy of the failing company get blamed?
>
> Am sure am not alone in using the competition only to be disappointed by
> them even on the basics like access to customer service
>
> Regards
> Simon
>
>
>
>
> On 28 Jan 2017 9:31 a.m., "Ali Hussein via kictanet" <
> kictanet at lists.kictanet.or.ke> wrote:
>
> Ahmed
>
> Respectfully I disagree.
>
> What some people call Market Failure I call Market Dominance. Dominance
> here means that one works for it. Hard. And earns it. As opposed to a
> Monopoly which one is given freely. Like Kenya Power. And the assumptions
> that customers will go for services or products purely based on price is a
> fallacy. If this were the case Apple as a company would have died a long
> time ago. And it almost died once. But it reinvented itself.
>
> We need to interrogate this issue deeply. For example let's start first
> with interrogating the 'Dominance' Report that was supposed to have been
> out by now. Rachel of CA can maybe advise us on this.
>
> Customers are unforgiving towards mediocrity. Instead of blaming a
> 'Dominant' player or regulation let's address this issue holistically:-
>
> 1. Is the 'Dominant' player abusing its powers? There are remedies to this.
> 2. Are regulatory forces skewed to one player?
> 3. What are customers really looking for?
> 4. Is the country economic dynamics big enough to accommodate more than
> three telcos?
>
> *Ali Hussein*
> *Principal*
> *Hussein & Associates*
> +254 0713 601113
>
> Twitter: @AliHKassim
>
> Skype: abu-jomo
>
> LinkedIn: http://ke.linkedin.com/in/alihkassim
>
> "We are what we repeatedly do. Excellence, therefore, is not an act but a
> habit."  ~ Aristotle
>
>
> Sent from my iPad
>
> On 28 Jan 2017, at 8:54 AM, Ahmed Mohamed Maawy <
> ultimateprogramer at gmail.com> wrote:
>
> Ali,
>
> Not only are we seeing unfair advantage accorded to specific players, I
> think the consumers may need to be aware that they also need to themselves
> take the step to invest in competing alternatives (is it that the consumers
> are not aware of the implications - or is it that they plain decide to join
> the wave).
>
> Why I play the consumer card here is because - by experience - players
> like Airtel have always offered better service charges for a number of
> services they offer - including Airtel Money, Monthly bundled plans, etc
> etc. Sometimes it even made sense to get a monthly bundle from Airtel
> (across all networks) because its cheaper in the long run.
>
> Frankly consumers lack of support for competing alternatives demonstrates
> that consumers complain a lot about unfair service provision but take no
> steps to make it better in the long run - in light of the fact that in such
> circumstances investing in competition is actually even a cheaper short
> term option easily available.
>
> On Sat, Jan 28, 2017 at 8:38 AM, Ali Hussein via kictanet <
> kictanet at lists.kictanet.or.ke> wrote:
>
>> Listers
>>
>> Another one bites the dust?
>>
>> I'm really curious as to whats going on in the Telco sector.
>>
>> Bharti Airtel has announced that it will be exiting 14 African countries
>> within a year. The affected countries include: Chad, Congo, Gabon, Ghana,
>> Kenya, Madagascar, Malawi, Niger, Nigeria, Rwanda, Seychelles, Tanzania,
>> Uganda and Zambia.
>>
>> The telecom operator is faced with poor performance across those markets.
>> Two years ago, when Airtel began talks to sell off its operations in
>> Burkina Faso, Chad, Congo Brazzaville and Sierra Leone to Orange
>> <http://mobilityarena.com/airtel-not-exiting-africa-despite-talks-to-sell-4-networks-to-orange/>,
>> the company had stated that it wouldn’t be exiting Africa.
>> Airtel plans Africa exit
>> <http://mobilityarena.com/airtel-exit-nigeria-13-african-countries/>
>>
>> Is the African market too competitive or is the regulatory environment
>> skewed towards a few players?
>>
>> *Ali Hussein*
>>
>> *Principal*
>>
>> *Hussein & Associates*
>>
>>
>>
>> Tel: +254 713 601113
>>
>> Twitter: @AliHKassim
>>
>> Skype: abu-jomo
>>
>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>> <http://ke.linkedin.com/in/alihkassim>
>>
>>
>> 13th Floor , Delta Towers, Oracle Wing,
>>
>> Chiromo Road, Westlands,
>>
>> Nairobi, Kenya.
>>
>> Any information of a personal nature expressed in this email are purely
>> mine and do not necessarily reflect the official positions of the
>> organizations that I work with.
>>
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>
>
>
> --
> *Ahmed Maawy*
> Principal Product Management Specialist - Al Jazeera Media Network
> Skype: ultimateprogramer
>
>
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> for people and institutions interested and involved in ICT policy and
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> sector in support of the national aim of ICT enabled growth and development.
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
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-- 
Regards,

Collins Areba,
Kilifi, Kenya.
Tel: +*254 707 750 788 */ *0731534124*
Twitter: @arebacollins.
Skype: arebacollins
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