[kictanet] Safaricom may face sanctions over network outage
Admin CampusCiti
info at campusciti.com
Wed Apr 26 09:33:11 EAT 2017
Ngigi
Your arguments are misplaced. :-)
The only thing I agree with you on is that we need a more proactive Regulator.
On Microsoft - The 'dominance' was taken care of by the the Market - by it shifting entirely from WinTel (read Desktop computing) to predominantly cloud and mobile based communication.
On Google. I have explained in my earlier email why what Regulators failed to achieve the market is achieving. However, here I must agree that a good mix of market dynamics and timely regulatory interventions is keeping the Googles and Facebooks of this world in check as regards to abuses - perceived or otherwise.
On critical infrastructure. My comments are as follows:-
1. As a country what do we consider critical infrastructure. Please bear with me here. Why do we for example continue to speak about assets of private/NSE quoted companies as 'our' critical infrastructure while we do not speak or interrogate with the same vigor public owned infrastructure like NOFBI? Someone help me here.
2. We have a critical infrastructure bill which I think this list needs to look at in depth if we haven't already.
3. Lastly we need to up our game on consumer protection. I'm not sure there's a bonafide Organization in this country that handles this issue in a impartial manner. This will supplement the regulatory powers and keep in check any abuse of market position by any player.
Ali Hussein
Hussein & Associates
+254 0713 601113 / 0770906375
Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim
Blog: www.alyhussein.com
"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
Sent from my iPad
> On 25 Apr 2017, at 9:15 PM, Ngigi Waithaka via kictanet <kictanet at lists.kictanet.or.ke> wrote:
>
> Ali,
>
> I refer you to @Walu's very good example of dominance. It is *NOT* about the Numbers, but *share* of the market.
>
> Google has been dominant in search for a long time, and they have been charged variously for *abuse* of that dominance, in both search + android.
>
> Dominance of Safaricom in the local market, unless you wear very 'green' tinted lenses is an obvious issue! So called competitors are only there for the show... (Reminds me when Microsoft used to pay competitors to keep them afloat so as to have a semblance of 'competition'.)
>
> Now, the big issue is that Safaricom rans a very large part of our country's 'core' infrastructure and it would be *very irresponsible* of the regulators to sit back, looking at the scraps of 'competition' as a healthy industry and hope against hope that nothing evil would befall Safaricom.
>
> Even Safaricom themselves have a policy of buying their core equipment from at least *TWO* separate vendors , regardless of how good a deal one vendor could give them in total. They don''t leave it to the market to decide!
>
> Its called *RISK MANAGEMENT*
>
> So, if they can do that for their own equipment, it is only prudent that we as a country also have proper risk management in our core services. It is *NOT* a question of splitting the firm, but ensuring, by whatever means necessary, that we have at least 3 credible options.
>
> Rgds
>
>
>
>> On Tue, Apr 25, 2017 at 8:55 PM, Ali Hussein via kictanet <kictanet at lists.kictanet.or.ke> wrote:
>> Sidney
>>
>> So let's take the Facebook, Google and Amazon conversation one step further.
>>
>> 1. Facebook. 1 billion users and counting. There are several countries looking at Facebook for certain violations. I have not heard one of them talking about splitting the company. Ditto with Google, Apple and Microsoft. The bigger you get the bigger the target you become. It's a risk entrepreneurs must take.
>>
>> 2. Google. Dominant in search. However search alone without social has stopped being relevant. From a domination position in search to almost being irrelevant without social in a span of less than 5 years. Android is another story. 85% global market share. However, to an extent it's 'open source' hence why Amazon's version of Android is almost unrecognizable.
>>
>> https://www.howtogeek.com/232973/amazons-fire-os-vs.-googles-android-whats-the-difference/
>>
>> So even here the choice of declaring Android Dominant isn't an open and shut case.
>>
>> 3. Amazon Web Services. Even though it is the 800 Pound Gorilla of Cloud Services it is far from dominant. Here's how it stakes up against the other big players.
>>
>> https://www.channele2e.com/2016/02/04/cloud-market-share-2016-aws-microsoft-ibm-google/
>>
>> My point is that the whole Tech space is so fluid and moving that using age old dominance and monopoly conversations simply don't cut it anymore..
>>
>> Ali Hussein
>> +254 0713 601113
>>
>> Twitter: @AliHKassim
>> Skype: abu-jomo
>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>>
>> "We are what we repeatedly do. Excellence, therefore, is not an act but a habit." ~ Aristotle
>>
>> Get Outlook for iOS
>> _____________________________
>> From: Sidney Ochieng via kictanet <kictanet at lists.kictanet.or.ke>
>> Sent: Tuesday, April 25, 2017 8:29 PM
>> Subject: Re: [kictanet] Safaricom may face sanctions over network outage
>> To: <ali at hussein.me.ke>
>> Cc: Sidney Ochieng <sidney.ochieng at gmail.com>
>>
>>
>>
>> Ali,
>> Your argument is simplistic and not based on reality. Monopolies exist still. Think of Facebook, Amazon and Google which are practically monopolies in their core markets. Just because these monopolies are due to self re-enforcing factors does change what they are
>>
>> Sent on the move, kindly excuse any typos.
>>
>> Sidney
>>
>>> On 25 Apr 2017 5:51 p.m., "Admin CampusCiti via kictanet" <kictanet at lists.kictanet.or.ke> wrote:
>>> @Ngigi
>>>
>>> We have ourselves to blame. Or competitors for being 'weak'
>>>
>>> I'm simply not for the idea of 'rectifying' so called 'Market Failure' with the heavy hand of regulation.
>>>
>>> Dominance/Monopolies are a thing of the past. It maybe simplifying an issue but let's face it. Even with Mpesa being so dominant 90+% of our transactions in this country are still cash based. So where's the Dominance? :-)
>>>
>>> Ali Hussein
>>> Hussein & Associates
>>> +254 0713 601113 / 0770906375
>>>
>>> Twitter: @AliHKassim
>>> Skype: abu-jomo
>>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>>> Blog: www.alyhussein.com
>>>
>>> "Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
>>>
>>> Sent from my iPad
>>>
>>> On 25 Apr 2017, at 5:39 PM, Ngigi Waithaka <ngigi at at.co.ke> wrote:
>>>
>>> @Ali,
>>>
>>> My concern is between now and when the so called 'market' takes care of this issue.
>>>
>>> As we have seen yesterday, We are one hack away from the entire country being taken down almost completely by the failure of a single firm.
>>>
>>> Twendeleeni vivyo hivyo!
>>>
>>>> On 25 Apr 2017 5:24 p.m., "Admin CampusCiti" <info at campusciti.com> wrote:
>>>> @Ngigi
>>>>
>>>> I'm with Tom on this one. I actually don't see how the Dominance conversation has crept into this discussion :-)
>>>>
>>>> We have a choice.
>>>>
>>>> For Mpesa
>>>> 1. Airtel Money.
>>>> 2. PesaLink
>>>> 3. MULA - I actually now use Mula for all my bill payments. It's just super useful. Even the Safaricom App that's been launched doesn't hold a candle to Mula.
>>>> 4. Orange money.
>>>>
>>>> For Connectivity
>>>> 1. Orange
>>>> 2. Liquid
>>>> 3. Airtel (by the way there are other parts of this country like Kilifi for example that Airtel has a far better network..
>>>> 4. Surf by Facebook 😜
>>>> 5. Zuku
>>>> 6. JTL
>>>>
>>>> As Kenyans we simply cannot go back to having this Dominance conversation since we are in a free market and there is choice.
>>>>
>>>> Vote with your wallet, like I have. Safaricom will continue to improve or it will become irrelevant. Think Microsoft, Think Compac, Think Kodak , Think Nokia.
>>>>
>>>> C'mon guys..The market will take care of this issue. And guess what?
>>>>
>>>> YOU ARE THE MARKET (Chukua control wewe mwenyewe!!)
>>>>
>>>> Don't punish Safaricom for weakness in competitors and your own 'laziness' :-) to choose a different service provider if you are unhappy with current services.
>>>>
>>>> Ali Hussein
>>>> Hussein & Associates
>>>> +254 0713 601113 / 0770906375
>>>>
>>>> Twitter: @AliHKassim
>>>> Skype: abu-jomo
>>>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>>>> Blog: www.alyhussein.com
>>>>
>>>> "Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
>>>>
>>>> Sent from my iPad
>>>>
>>>> On 25 Apr 2017, at 10:43 AM, Ngigi Waithaka via kictanet <kictanet at lists.kictanet.or.ke> wrote:
>>>>
>>>> Ali,
>>>>
>>>> Do you now see the wisdom of declaring Safaricom dominant and at least getting 2-3 other players with a sizeable market share to spread the risk?
>>>>
>>>> When Safcom goes down and it will inevitably will at times, the following happens:
>>>> 1. 80% of the country citizens are without communication
>>>> 2. 80% of the country's citizens are without access to money & banking services.
>>>> 3. 100% of the police security & communication system is offline.
>>>>
>>>> We put all our country's eggs in that one basket... and the basket is bound to drop once in awhile....
>>>>
>>>>> On 25 Apr 2017 9:35 a.m., "Admin CampusCiti via kictanet" <kictanet at lists.kictanet.or.ke> wrote:
>>>>> Listers
>>>>>
>>>>> This issue continues to have serious ramifications. Yesterday Bob, the CEO, made a very impassioned statement on the downtime. I liked the fact that he said there's no excuse for such a thing to happen and that they are working on restoring full services.
>>>>>
>>>>> However, I think Bob's statement simply didn't go far enough. We are seeing a different Safaricom - one that seems attuned to the customer and more open that's why I'm disappointed that Mpesa is still down today morning and we have had nothing from Safaricom. A simple use of SMS to update us on an hourly basis is not too much to ask.
>>>>>
>>>>> It's clear that Safaricom is now so embedded in our lives that total openness is not only a must it's a Business Continuity Conversation.
>>>>>
>>>>> Ali Hussein
>>>>> Hussein & Associates
>>>>> +254 0713 601113 / 0770906375
>>>>>
>>>>> Twitter: @AliHKassim
>>>>> Skype: abu-jomo
>>>>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>>>>> Blog: www.alyhussein.com
>>>>>
>>>>> "Discovery consists in seeing what everyone else has seen and thinking what no one else has thought". ~ Albert Szent-Györgyi
>>>>>
>>>>> Sent from my iPad
>>>>>
>>>>> On 24 Apr 2017, at 11:18 PM, Sidney Ochieng via kictanet <kictanet at lists.kictanet.or.ke> wrote:
>>>>>
>>>>> Safaricom may face sanctions over network outage
>>>>>
>>>>> http://www.businessdailyafrica.com/news/Safaricom-may-face-sanctions-over-network-outage/539546-3902518-15d86gnz/index.html
>>>>>
>>>>> That one network has this much power over economy is frightening and must be addressed. Today has proven that it's not enough that Safaricom says they won't misuse their dominance, it's enough that if they fail the country slows to a crawl.
>>>>>
>>>>> Sent on the move, kindly excuse any typos.
>>>>>
>>>>> Sidney
>>>>> _______________________________________________
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>>
>>
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>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
>>
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>
>
>
> --
> Regards,
>
> Waithaka Ngigi
> Chief Executive Officer | Alliance Technologies | MCK Nairobi Synod Building
> T +254 20 525 0750 |Office Mobile: +254 716 201061 | M +254 737 811 000
> www.at.co.ke
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>
> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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