[kictanet] Safaricom may face sanctions over network outage

Wed Apr 26 09:22:16 EAT 2017

Rosemary,

There is *NO* benefit to the public when you fail to do proper risk
management, if anything it's the contrary.

Rgds

On 25 Apr 2017 11:09 p.m., "Rosemary Koech-Kimwatu" <chemukoechk at gmail.com>
wrote:

> @Ngigi
>
> There are instances legally allowed when obtaining a benefit for the
> public which outweighs the lessening of competition that would result from
> a certain practice.
>
> Which can losely be  translated  that as long as the public good has
> greater weight than a scenario of reduced competition in a market then the
> regulators may overlook the ill effects of dominance.
>
> This was contemplated in the Kenya Information and Communications (Fair
> Competition and Equality of Treatment ) Regulations,  2010 which created
> exemptions from the regulations  in section 14(c) for a licencee entrusted
> with the operation of essential communications services e.g national
> security insofar as the application of the regulations would obstruct the
> performance of the tasks assigned to the licencee.
>
> So in as much as everyone is complaining about a dominant position there
> are some perks that come with hadling critical infrastructure that must be
> granted to the licencee handling the said infrastructure for normalcy to be
> maintained.
>
> Things cannot always be fair, especially if it is in public interest as
> the current ecosystem stands.
>
> All that needs to be maintained are  the  NRRD guidelines which I guess
> must have been flouted during yesterday's mishap.
>
> Regards,
>
> Rosemary Koech-Kimwatu
> Advocate-Fintech and ICT Policy
> On Apr 25, 2017 9:17 PM, "Ngigi Waithaka via kictanet" <
> kictanet at lists.kictanet.or.ke> wrote:
>
>> Ali,
>>
>> I refer you to @Walu's very good example of dominance. It is *NOT* about
>> the Numbers, but *share* of the market.
>>
>> Google has been dominant in search for a long time, and they have been
>> charged variously for *abuse* of that dominance, in both search + android.
>>
>> Dominance of Safaricom in the local market, unless you wear very 'green'
>> tinted lenses is an obvious issue! So called competitors are only there for
>> the show... (Reminds me when Microsoft used to pay competitors to keep them
>> afloat so as to have a semblance of 'competition'.)
>>
>> Now, the big issue is that Safaricom rans a very large part of our
>> country's 'core' infrastructure and it would be *very irresponsible* of the
>> regulators to sit back, looking at the scraps of 'competition' as a healthy
>> industry and hope against hope that nothing evil would befall Safaricom.
>>
>> Even Safaricom themselves have a policy of buying their core equipment
>> from at least *TWO* separate vendors , regardless of how good a deal one
>> vendor could give them in total. They don''t leave it to the market to
>> decide!
>>
>> Its called *RISK MANAGEMENT*
>>
>> So, if they can do that for their own equipment, it is only prudent that
>> we as a country also have proper risk management in our core services. It
>> is *NOT* a question of splitting the firm, but ensuring, by whatever means
>> necessary, that we have at least 3 credible options.
>>
>> Rgds
>>
>>
>>
>> On Tue, Apr 25, 2017 at 8:55 PM, Ali Hussein via kictanet <
>> kictanet at lists.kictanet.or.ke> wrote:
>>
>>> Sidney
>>>
>>> So let's take the Facebook, Google and Amazon conversation one step
>>> further.
>>>
>>> 1. *Facebook*. 1 billion users and counting. There are several
>>> countries looking at Facebook for certain violations. I have not heard one
>>> of them talking about splitting the company. Ditto with Google, Apple and
>>> Microsoft. The bigger you get the bigger the target you become. It's a risk
>>> entrepreneurs must take.
>>>
>>> 2. *Google*. Dominant in search. However search alone without social
>>> has stopped being relevant. From a domination position in search to almost
>>> being irrelevant without social in a span of less than 5 years. Android is
>>> another story. 85% global market share. However, to an extent it's 'open
>>> source' hence why Amazon's version of Android is almost unrecognizable.
>>>
>>> https://www.howtogeek.com/232973/amazons-fire-os-vs.-googles
>>> -android-whats-the-difference/
>>>
>>> So even here the choice of declaring Android Dominant isn't an open and
>>> shut case.
>>>
>>> 3. *Amazon Web Services*. Even though it is the 800 Pound Gorilla of
>>> Cloud Services it is far from dominant. Here's how it stakes up against the
>>> other big players.
>>>
>>>  https://www.channele2e.com/2016/02/04/cloud-market-share-20
>>> 16-aws-microsoft-ibm-google/
>>>
>>> My point is that the whole Tech space is so fluid and moving that using
>>> age old dominance and monopoly conversations simply don't cut it anymore..
>>>
>>> Ali Hussein
>>> +254 0713 601113
>>>
>>> Twitter: @AliHKassim
>>> Skype: abu-jomo
>>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>>>
>>> "We are what we repeatedly do. Excellence, therefore, is not an act but
>>> a habit." ~ Aristotle
>>>
>>> Get Outlook <https://aka.ms/sdimjr> for iOS
>>> _____________________________
>>> From: Sidney Ochieng via kictanet <kictanet at lists.kictanet.or.ke>
>>> Sent: Tuesday, April 25, 2017 8:29 PM
>>> Subject: Re: [kictanet] Safaricom may face sanctions over network outage
>>> To: <ali at hussein.me.ke>
>>> Cc: Sidney Ochieng <sidney.ochieng at gmail.com>
>>>
>>>
>>>
>>> Ali,
>>> Your argument is simplistic and not based on reality. Monopolies exist
>>> still. Think of Facebook, Amazon and Google which are practically
>>> monopolies in their core markets. Just because these monopolies are due to
>>> self re-enforcing factors does change what they are
>>>
>>> Sent on the move, kindly excuse any typos.
>>>
>>> Sidney
>>>
>>> On 25 Apr 2017 5:51 p.m., "Admin CampusCiti via kictanet" <
>>> kictanet at lists.kictanet.or.ke> wrote:
>>>
>>>> @Ngigi
>>>>
>>>> We have ourselves to blame. Or competitors for being 'weak'
>>>>
>>>> I'm simply not for the idea of 'rectifying' so called 'Market Failure'
>>>> with the heavy hand of regulation.
>>>>
>>>> Dominance/Monopolies are a thing of the past. It maybe simplifying an
>>>> issue but let's face it. Even with Mpesa being so dominant 90+% of our
>>>> transactions in this country are still cash based. So where's the
>>>> Dominance? :-)
>>>>
>>>> *Ali Hussein*
>>>> *Hussein & Associates*
>>>> +254 0713 601113 / 0770906375
>>>>
>>>> Twitter: @AliHKassim
>>>>
>>>> Skype: abu-jomo
>>>>
>>>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>>>> <http://ke.linkedin.com/in/alihkassim>
>>>>
>>>> Blog: www.alyhussein.com
>>>>
>>>> "Discovery consists in seeing what everyone else has seen and thinking
>>>> what no one else has thought".  ~ Albert Szent-Györgyi
>>>>
>>>> Sent from my iPad
>>>>
>>>> On 25 Apr 2017, at 5:39 PM, Ngigi Waithaka <ngigi at at.co.ke> wrote:
>>>>
>>>> @Ali,
>>>>
>>>> My concern is between now and when the so called 'market' takes care of
>>>> this issue.
>>>>
>>>> As we have seen yesterday, We are one hack away from the entire country
>>>> being taken down almost completely by the failure of a single firm.
>>>>
>>>> Twendeleeni vivyo hivyo!
>>>>
>>>> On 25 Apr 2017 5:24 p.m., "Admin CampusCiti" <info at campusciti.com>
>>>> wrote:
>>>>
>>>>> @Ngigi
>>>>>
>>>>> I'm with Tom on this one. I actually don't see how the Dominance
>>>>> conversation has crept  into this discussion :-)
>>>>>
>>>>> We have a choice.
>>>>>
>>>>> For Mpesa
>>>>> 1. Airtel Money.
>>>>> 2. PesaLink
>>>>> 3. MULA -  I actually now use Mula for all my bill payments. It's just
>>>>> super useful. Even the Safaricom App that's been launched doesn't hold a
>>>>> candle to Mula.
>>>>> 4. Orange money.
>>>>>
>>>>> For Connectivity
>>>>> 1. Orange
>>>>> 2. Liquid
>>>>> 3. Airtel (by the way there are other parts of this country like
>>>>> Kilifi for example that Airtel has a far better network..
>>>>> 4. Surf by Facebook 😜
>>>>> 5. Zuku
>>>>> 6. JTL
>>>>>
>>>>> As Kenyans we simply cannot go back to having this Dominance
>>>>> conversation since we are in a free market and there is choice.
>>>>>
>>>>> Vote with your wallet, like I have. Safaricom will continue to improve
>>>>> or it will become irrelevant. Think Microsoft, Think Compac, Think Kodak ,
>>>>> Think Nokia.
>>>>>
>>>>> C'mon guys..The market will take care of this issue. And guess what?
>>>>>
>>>>> YOU ARE THE MARKET (Chukua control wewe mwenyewe!!)
>>>>>
>>>>> Don't punish Safaricom for weakness in competitors and your own
>>>>> 'laziness' :-) to choose a different service provider if you are unhappy
>>>>> with current services.
>>>>>
>>>>> *Ali Hussein*
>>>>> *Hussein & Associates*
>>>>> +254 0713 601113 / 0770906375
>>>>>
>>>>> Twitter: @AliHKassim
>>>>>
>>>>> Skype: abu-jomo
>>>>>
>>>>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>>>>> <http://ke.linkedin.com/in/alihkassim>
>>>>>
>>>>> Blog: www.alyhussein.com
>>>>>
>>>>> "Discovery consists in seeing what everyone else has seen and thinking
>>>>> what no one else has thought".  ~ Albert Szent-Györgyi
>>>>>
>>>>> Sent from my iPad
>>>>>
>>>>> On 25 Apr 2017, at 10:43 AM, Ngigi Waithaka via kictanet <
>>>>> kictanet at lists.kictanet.or.ke> wrote:
>>>>>
>>>>> Ali,
>>>>>
>>>>> Do you now see the wisdom of declaring Safaricom dominant and at least
>>>>> getting 2-3 other players with a sizeable market share to spread the risk?
>>>>>
>>>>> When Safcom goes down and it will inevitably will at times, the
>>>>> following happens:
>>>>> 1. 80% of the country citizens are without communication
>>>>> 2. 80% of the country's citizens are without access to money & banking
>>>>> services.
>>>>> 3. 100% of the police security & communication system is offline.
>>>>>
>>>>> We put all our country's eggs in that one basket... and the basket is
>>>>> bound to drop once in awhile....
>>>>>
>>>>> On 25 Apr 2017 9:35 a.m., "Admin CampusCiti via kictanet" <
>>>>> kictanet at lists.kictanet.or.ke> wrote:
>>>>>
>>>>>> Listers
>>>>>>
>>>>>> This issue continues to have serious ramifications. Yesterday Bob,
>>>>>> the CEO, made a very impassioned statement on the downtime. I liked the
>>>>>> fact that he said there's no excuse for such a thing to happen and that
>>>>>> they are working on restoring full services.
>>>>>>
>>>>>> However, I think Bob's statement simply didn't go far enough. We are
>>>>>> seeing a different Safaricom - one that seems attuned to the customer and
>>>>>> more open that's why I'm disappointed that Mpesa is still down today
>>>>>> morning and we have had nothing from Safaricom. A simple use of SMS to
>>>>>> update us on an hourly basis is not too much to ask.
>>>>>>
>>>>>> It's clear that Safaricom is now so embedded in our lives that total
>>>>>> openness is not only a must it's a Business Continuity Conversation.
>>>>>>
>>>>>> *Ali Hussein*
>>>>>> *Hussein & Associates*
>>>>>> +254 0713 601113 / 0770906375
>>>>>>
>>>>>> Twitter: @AliHKassim
>>>>>>
>>>>>> Skype: abu-jomo
>>>>>>
>>>>>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>>>>>> <http://ke.linkedin.com/in/alihkassim>
>>>>>>
>>>>>> Blog: www.alyhussein.com
>>>>>>
>>>>>> "Discovery consists in seeing what everyone else has seen and
>>>>>> thinking what no one else has thought".  ~ Albert Szent-Györgyi
>>>>>>
>>>>>> Sent from my iPad
>>>>>>
>>>>>> On 24 Apr 2017, at 11:18 PM, Sidney Ochieng via kictanet <
>>>>>> kictanet at lists.kictanet.or.ke> wrote:
>>>>>>
>>>>>> Safaricom may face sanctions over network outage
>>>>>>
>>>>>> http://www.businessdailyafrica.com/news/Safaricom-may-face-s
>>>>>> anctions-over-network-outage/539546-3902518-15d86gnz/index.html
>>>>>>
>>>>>> That one network has this much power over economy is frightening and
>>>>>> must be addressed. Today has proven that it's not enough that Safaricom
>>>>>> says they won't misuse their dominance, it's enough that if they fail the
>>>>>> country slows to a crawl.
>>>>>>
>>>>>> Sent on the move, kindly excuse any typos.
>>>>>>
>>>>>> Sidney
>>>>>>
>>>>>> _______________________________________________
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>>>>>>
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>>>>>>
>>>>>> _______________________________________________
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>>>>>> ailman/options/kictanet/ngigi%40at.co.ke
>>>>>>
>>>>>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder
>>>>>> platform for people and institutions interested and involved in ICT policy
>>>>>> and regulation. The network aims to act as a catalyst for reform in the ICT
>>>>>> sector in support of the national aim of ICT enabled growth and development.
>>>>>>
>>>>>> KICTANetiquette : Adhere to the same standards of acceptable
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>>>>> _______________________________________________
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>>>>>
>>>>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder
>>>>> platform for people and institutions interested and involved in ICT policy
>>>>> and regulation. The network aims to act as a catalyst for reform in the ICT
>>>>> sector in support of the national aim of ICT enabled growth and development.
>>>>>
>>>>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>>>>> online that you follow in real life: respect people's times and bandwidth,
>>>>> share knowledge, don't flame or abuse or personalize, respect privacy, do
>>>>> not spam, do not market your wares or qualifications.
>>>>>
>>>>>
>>>> _______________________________________________
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>>>> ailman/options/kictanet/sidney.ochieng%40gmail.com
>>>>
>>>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>>>> for people and institutions interested and involved in ICT policy and
>>>> regulation. The network aims to act as a catalyst for reform in the ICT
>>>> sector in support of the national aim of ICT enabled growth and development.
>>>>
>>>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>>>> online that you follow in real life: respect people's times and bandwidth,
>>>> share knowledge, don't flame or abuse or personalize, respect privacy, do
>>>> not spam, do not market your wares or qualifications.
>>>>
>>>
>>>
>>>
>>> _______________________________________________
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>>> ailman/options/kictanet/ngigi%40at.co.ke
>>>
>>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>>> for people and institutions interested and involved in ICT policy and
>>> regulation. The network aims to act as a catalyst for reform in the ICT
>>> sector in support of the national aim of ICT enabled growth and development.
>>>
>>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>>> online that you follow in real life: respect people's times and bandwidth,
>>> share knowledge, don't flame or abuse or personalize, respect privacy, do
>>> not spam, do not market your wares or qualifications.
>>>
>>
>>
>>
>> --
>> *Regards,*
>>
>> *Wait**haka Ngigi*
>> Chief Executive Officer | Alliance Technologies | MCK Nairobi Synod
>> Building
>> T +254 20 525 0750 |Office Mobile: +254 716 201061 | M +254 737 811 000
>> www.at.co.ke
>>
>> _______________________________________________
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>>
>> Unsubscribe or change your options at https://lists.kictanet.or.ke/m
>> ailman/options/kictanet/chemukoechk%40gmail.com
>>
>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people's times and bandwidth,
>> share knowledge, don't flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
>>
>
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