[kictanet] I&M suspends online card transactions

Bernard Kioko bkioko at bernsoft.com
Wed Oct 7 11:10:46 EAT 2015


You are right.

-----Original Message-----
From: kictanet
[mailto:kictanet-bounces+bkioko=bernsoft.com at lists.kictanet.or.ke] On Behalf
Of Mark Kipyegon via kictanet
Sent: Wednesday, October 07, 2015 11:07 AM
To: bkioko at bernsoft.com
Cc: Mark Kipyegon
Subject: Re: [kictanet] I&M suspends online card transactions

Fair enough we really can't tell what is going on without access to more
information.

However as a client, this would not be a vote of confidence in my service
provider.

--
keybase.io/kipyegonmark

> 
> On 7 Oct 2015, at 10:44, "Bernard Kioko" <bkioko at bernsoft.com> wrote:
> 
>> Mark,
>> 
>> Although I am not defending the position I am going to try reason....
>> 
>> Imagine is you have a service that genates say KES5m a month....over 
>> 3 months that's 15m... but then on month 4 you are hit by fraud worth
20m.....
>> Just as an example. I don't actually know the details around the
suspension.
>> 
>> The risk might just be too high....which is a really sad thing for 
>> Kenya's ecommerce space.
>> 
>> Regards
>> 
>> Bernard
>> 
>> -----Original Message-----
>> From: kictanet
>> [mailto:kictanet-bounces+bkioko=bernsoft.com at lists.kictanet.or.ke] On 
>> Behalf Of Mark Kipyegon via kictanet
>> Sent: Wednesday, October 07, 2015 10:38 AM
>> To: bkioko at bernsoft.com
>> Cc: Mark Kipyegon
>> Subject: [kictanet] I&M suspends online card transactions
>> 
>> Is it a viable solution to suspend the service to paying customers? 
>> The risk cited in the article is not a new thing in that particular
industry.
>> 
>> --
>> keybase.io/kipyegonmark
>> 
>> On 7 Oct 2015, at 09:41, kictanet-request at lists.kictanet.or.ke wrote:
>> 
>>> 
>>> 
>>> Listers
>>> 
>>> Interesting story about the pitfalls of ECommerce payments. 
>>> 
>>> 
>> http://www.businessdailyafrica.com/Corporate-News/I-M-Bank-suspends-o
>> nline-c ard-payments/-/539550/2901814/-/k38ilvz/-/index.html
>>> 
>>> As one of the few acquirers (The others are Barclays and KCB, soon 
>>> to be
>> followed by Chase Bank) this doesn't auger well for online card 
>> payments in the country.
>>> 
>>> Fortunately for us we have other payment gateways we can use. 
>>> 
>>> I'm curious to know what impact this will have on eCommerce in the
>> country. Anyone can share insights?
>>> 
>>>> 

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