[kictanet] I&M suspends online card transactions

[Mark Kipyegon]

Fair enough we really can't tell what is going on without access to more information.

However as a client, this would not be a vote of confidence in my service provider.

--
keybase.io/kipyegonmark

> 
> On 7 Oct 2015, at 10:44, "Bernard Kioko" <bkioko at bernsoft.com> wrote:
> 
>> Mark,
>> 
>> Although I am not defending the position I am going to try reason....
>> 
>> Imagine is you have a service that genates say KES5m a month....over 3
>> months that's 15m... but then on month 4 you are hit by fraud worth 20m.....
>> Just as an example. I don't actually know the details around the suspension.
>> 
>> The risk might just be too high....which is a really sad thing for Kenya's
>> ecommerce space.
>> 
>> Regards
>> 
>> Bernard
>> 
>> -----Original Message-----
>> From: kictanet
>> [mailto:kictanet-bounces+bkioko=bernsoft.com at lists.kictanet.or.ke] On Behalf
>> Of Mark Kipyegon via kictanet
>> Sent: Wednesday, October 07, 2015 10:38 AM
>> To: bkioko at bernsoft.com
>> Cc: Mark Kipyegon
>> Subject: [kictanet] I&M suspends online card transactions
>> 
>> Is it a viable solution to suspend the service to paying customers? The risk
>> cited in the article is not a new thing in that particular industry.
>> 
>> --
>> keybase.io/kipyegonmark
>> 
>> On 7 Oct 2015, at 09:41, kictanet-request at lists.kictanet.or.ke wrote:
>> 
>>> 
>>> 
>>> Listers
>>> 
>>> Interesting story about the pitfalls of ECommerce payments. 
>>> 
>>> 
>> http://www.businessdailyafrica.com/Corporate-News/I-M-Bank-suspends-online-c
>> ard-payments/-/539550/2901814/-/k38ilvz/-/index.html
>>> 
>>> As one of the few acquirers (The others are Barclays and KCB, soon to be
>> followed by Chase Bank) this doesn't auger well for online card payments in
>> the country. 
>>> 
>>> Fortunately for us we have other payment gateways we can use. 
>>> 
>>> I'm curious to know what impact this will have on eCommerce in the
>> country. Anyone can share insights?
>>> 
>>>>