[kictanet] Safaricom enforces a 20MB cap on Data Bundles Sambaza

Sun Mar 1 09:31:42 EAT 2015

Classic case of what happens when a company is * dorminant* or a virtual
monopoly.

Customers be dammed!

Waithaka Ngigi

Alliance Technologies
Nairobi, Kenya

www.A1.io
On 1 Mar 2015 04:46, "Ali Hussein via kictanet" <
kictanet at lists.kictanet.or.ke> wrote:

> Listers
>
> What do the other service providers offer? And what does the regulator
> have to say about this? I recall that there is a formal complaint mechanism
> in place at CA. And sometimes it actually works...
>
> I see this as a classic case of how regulation and competition can take
> care of a practice from a company that thinks it can dictate to its
> customers. Just VUKA...
>
> *Ali Hussein*
>
> +254 770 906375 / 0713 601113
>
> Twitter: @AliHKassim
>
> Skype: abu-jomo
>
> LinkedIn: http://ke.linkedin.com/in/alihkassim
> <http://ke.linkedin.com/in/alihkassim>
>
> Blog: www.alyhussein.com
>
> "I fear the day technology will surpass human interaction. The world will
> have a generation of idiots".  ~ Albert Einstein
>
> Sent from my iPad
>
> On Feb 28, 2015, at 3:38 PM, Peter Wakaba via kictanet <
> kictanet at lists.kictanet.or.ke> wrote:
>
> safaricom is being lazy. it knows there is a large demographic that is
> high data volume but in small bits per day who hog bandwidth downloading
> music photos, and movies.
>
> These are the same people who will find an affordable reseller and use
> that rather than mainstream channels to buy data. And because its cheaper,
> then the network 'suffers'.
>
> rather than police these people by finding a supposedly innovative
> approach (like kenya power and its slums initiative) their broom is
> sweeping everyone along.
>
> And they have also recently become a  tad costly.
>
> i VOTE WITH MY FEET AND WALLET.
>
>
>
>
>
> *Every morning in Africa, a gazelle wakes up, It knows it must run faster
> than the fastest lion or it will be killed. Every morning a lion wakes up,
> it knows it must outrun the slowest gazelle or it will starve to death. It
> doesn't matter whether you are a gazelle or a lion. When the sun comes up,
> you better start running. - In "The World is Flat" by Thomas L. Friedman.*
>
> On Sat, Feb 28, 2015 at 3:07 PM, Bwana Lawi via kictanet <
> kictanet at lists.kictanet.or.ke> wrote:
>
>> IMO, Safcom is being a little too greedy. They want to play the role of
>> manufacturer, distributor, wholesaler and retailer.
>>
>> Even in other markets, the guy on the street selling sugarcane buys them
>> in bulk, at a lower cost. They break the canes into the units that can be
>> disposed fast, of course with some margin.
>>
>> Safcom shouldn't be competing with these "resellers", or trying to
>> curtail their growth. Rather they should be encouraging them. I don't know
>> of any way to forge bundles so it means bundles being resold were bought
>> from Safcom. In fact, Safcom should rejoice in the emergence of the
>> distribution network to push their products.
>>
>>
>>
>> On Sat, Feb 28, 2015 at 2:53 PM, Odhiambo Washington via kictanet <
>> kictanet at lists.kictanet.or.ke> wrote:
>>
>>> [Sorry for cross-posting]
>>>
>>> I think Safaricom should consult her customers and know what they want.
>>> I also think Safaricom shouldn't bully it's customers.
>>>
>>> I have just realized that Sambaza Bundle has been capped to 20MB per
>>> day, and you can only sambaza 10MB in a single transaction - do that twice
>>> and the day is closed!
>>>
>>> Now, I have close to 1GB on my modem and I wanted to sambaza about 200MB
>>> to my phone. Three attempts and I am getting this strange error, only to
>>> call Safaricom CC and be shocked with the news.
>>>
>>> Here is the big question: If I go into a supermarket and buy 10Kgs of
>>> Sugar and pay for it, what business does the supermarket have in deciding
>>> what I can do with the Sugar?
>>>
>>> Once I buy 1,5GiB data bundle from Safaricom, what business does it
>>> still have in deciding whether I can use it on that SIM card or Sambaza it
>>> to others?
>>>
>>> Well, looks like Sambaza was a privilege that Safaricom could withdraw
>>> at any time? I did not read the T&Cs, but it doesn't seem right, even if
>>> people have been doing business with data bundles. Once you've paid for the
>>> bundles, you should be left alone, no?
>>>
>>>
>>>
>>> --
>>> Best regards,
>>> Odhiambo WASHINGTON,
>>> Nairobi,KE
>>> +254733744121/+254722743223
>>> "I can't hear you -- I'm using the scrambler."
>>>
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>>
>>
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>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people's times and bandwidth,
>> share knowledge, don't flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
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>
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
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> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
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