<p dir="ltr">Classic case of what happens when a company is * dorminant* or a virtual monopoly.</p>
<p dir="ltr">Customers be dammed! </p>
<p dir="ltr">Waithaka Ngigi</p>
<p dir="ltr">Alliance Technologies<br>
Nairobi, Kenya</p>
<p dir="ltr"><a href="http://www.A1.io">www.A1.io</a></p>
<div class="gmail_quote">On 1 Mar 2015 04:46, "Ali Hussein via kictanet" <<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto"><div>Listers</div><div><br></div><div>What do the other service providers offer? And what does the regulator have to say about this? I recall that there is a formal complaint mechanism in place at CA. And sometimes it actually works...</div><div><br></div><div>I see this as a classic case of how regulation and competition can take care of a practice from a company that thinks it can dictate to its customers. Just VUKA...<br><br><div><span><b>Ali Hussein</b></span></div><div><br></div><div style="font-family:Helvetica;font-size:medium">+254 770 906375 / 0713 601113</div><div style="font-family:Helvetica;font-size:medium"><br></div><div><p style="margin:0in 0in 0pt"><span style="background-color:rgba(255,255,255,0)">Twitter: @AliHKassim</span></p><span style="background-color:rgba(255,255,255,0)"><font></font></span><p style="margin:0in 0in 0pt"><span style="background-color:rgba(255,255,255,0)">Skype: abu-jomo</span></p><p style="margin:0in 0in 0pt"><span style="background-color:rgba(255,255,255,0)">LinkedIn: <a href="http://ke.linkedin.com/in/alihkassim" target="_blank">http://ke.linkedin.com/in/alihkassim</a><a href="http://ke.linkedin.com/in/alihkassim" target="_blank"><span style="text-decoration:none"></span></a></span></p><span style="background-color:rgba(255,255,255,0)"><font></font></span><p style="margin:0in 0in 0pt"></p><font><span style="background-color:rgba(255,255,255,0)">Blog: <a href="http://www.alyhussein.com/" target="_blank">www.alyhussein.com</a></span><br></font></div><div><span><br></span></div><div>"I fear the day technology will surpass human interaction. The world will have a generation of idiots". ~ Albert Einstein</div><div><span><br></span></div>Sent from my iPad</div><div><br>On Feb 28, 2015, at 3:38 PM, Peter Wakaba via kictanet <<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>> wrote:<br><br></div><blockquote type="cite"><div><div dir="ltr"><div><div><div>safaricom is being lazy. it knows there is a large demographic that is high data volume but in small bits per day who hog bandwidth downloading music photos, and movies.<br><br></div><div>These are the same people who will find an affordable reseller and use that rather than mainstream channels to buy data. And because its cheaper, then the network 'suffers'.<br></div><div><br></div>rather than police these people by finding a supposedly innovative approach (like kenya power and its slums initiative) their broom is sweeping everyone along.<br><br></div>And they have also recently become a tad costly.<br><br></div>i VOTE WITH MY FEET AND WALLET.<br><div><div><div><br><br></div></div></div></div><div class="gmail_extra"><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div><span style="border-collapse:collapse;font-family:arial,sans-serif;font-size:13px"><i><span style="font-family:'comic sans ms',sans-serif"><br></span></i></span></div><div dir="ltr"><span style="border-collapse:collapse;font-family:arial,sans-serif;font-size:13px"><i><span style="font-family:'comic sans ms',sans-serif"><div><b><i><span style="font-size:10.0pt;font-family:"Comic Sans MS";color:#888888">Every
morning in Africa, a gazelle wakes up, It knows it must run faster than
the fastest lion or
it will be killed. Every morning a lion wakes up, it knows it must
outrun the slowest gazelle or it will starve to death. It doesn't matter
whether you are a gazelle or a lion. When the sun comes up, you better
start running.</span></i></b><i><span style="font-size:10.0pt;font-family:"Comic Sans MS";color:#888888"><br>
<b>- In "The World is Flat" by Thomas L. Friedman.</b></span></i></div></span><span style="font-family:'comic sans ms',sans-serif;font-weight:bold"></span></i></span><div></div><div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Sat, Feb 28, 2015 at 3:07 PM, Bwana Lawi via kictanet <span dir="ltr"><<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">IMO, Safcom is being a little too greedy. They want to play the role of manufacturer, distributor, wholesaler and retailer.<div><br></div><div>Even in other markets, the guy on the street selling sugarcane buys them in bulk, at a lower cost. They break the canes into the units that can be disposed fast, of course with some margin.</div><div><br></div><div>Safcom shouldn't be competing with these "resellers", or trying to curtail their growth. Rather they should be encouraging them. I don't know of any way to forge bundles so it means bundles being resold were bought from Safcom. In fact, Safcom should rejoice in the emergence of the distribution network to push their products.</div><div><br></div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote"><div><div>On Sat, Feb 28, 2015 at 2:53 PM, Odhiambo Washington via kictanet <span dir="ltr"><<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><div dir="ltr"><div>[Sorry for cross-posting]</div><div><br></div>I think Safaricom should consult her customers and know what they want. I also think Safaricom shouldn't bully it's customers.<div><br></div><div>I have just realized that Sambaza Bundle has been capped to 20MB per day, and you can only sambaza 10MB in a single transaction - do that twice and the day is closed!</div><div><br></div><div>Now, I have close to 1GB on my modem and I wanted to sambaza about 200MB to my phone. Three attempts and I am getting this strange error, only to call Safaricom CC and be shocked with the news.</div><div><br></div><div>Here is the big question: If I go into a supermarket and buy 10Kgs of Sugar and pay for it, what business does the supermarket have in deciding what I can do with the Sugar?</div><div><br></div><div>Once I buy 1,5GiB data bundle from Safaricom, what business does it still have in deciding whether I can use it on that SIM card or Sambaza it to others?</div><div><br></div><div>Well, looks like Sambaza was a privilege that Safaricom could withdraw at any time? I did not read the T&Cs, but it doesn't seem right, even if people have been doing business with data bundles. Once you've paid for the bundles, you should be left alone, no?</div><span><font color="#888888"><div><br></div><div><br clear="all"><div><br></div>-- <br><div>Best regards,<br>Odhiambo WASHINGTON,<br>Nairobi,KE<br><a href="tel:%2B254733744121" value="+254733744121" target="_blank">+254733744121</a>/<a href="tel:%2B254722743223" value="+254722743223" target="_blank">+254722743223</a><br>"I can't hear you -- I'm using the scrambler."<br></div>
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