[kictanet] Safaricom enforces a 20MB cap on Data Bundles Sambaza

Sun Mar 1 04:45:27 EAT 2015

Listers

What do the other service providers offer? And what does the regulator have to say about this? I recall that there is a formal complaint mechanism in place at CA. And sometimes it actually works...

I see this as a classic case of how regulation and competition can take care of a practice from a company that thinks it can dictate to its customers. Just VUKA...

Ali Hussein

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"I fear the day technology will surpass human interaction. The world will have a generation of idiots".  ~ Albert Einstein

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> On Feb 28, 2015, at 3:38 PM, Peter Wakaba via kictanet <kictanet at lists.kictanet.or.ke> wrote:
> 
> safaricom is being lazy. it knows there is a large demographic that is high data volume but in small bits per day who hog bandwidth downloading music photos, and movies.
> 
> These are the same people who will find an affordable reseller and use that rather than mainstream channels to buy data. And because its cheaper, then the network 'suffers'.
> 
> rather than police these people by finding a supposedly innovative approach (like kenya power and its slums initiative) their broom is sweeping everyone along.
> 
> And they have also recently become a  tad costly.
> 
> i VOTE WITH MY FEET AND WALLET.
> 
> 
> 
> 
> Every morning in Africa, a gazelle wakes up, It knows it must run faster than the fastest lion or it will be killed. Every morning a lion wakes up, it knows it must outrun the slowest gazelle or it will starve to death. It doesn't matter whether you are a gazelle or a lion. When the sun comes up, you better start running.
> - In "The World is Flat" by Thomas L. Friedman.
> 
>> On Sat, Feb 28, 2015 at 3:07 PM, Bwana Lawi via kictanet <kictanet at lists.kictanet.or.ke> wrote:
>> IMO, Safcom is being a little too greedy. They want to play the role of manufacturer, distributor, wholesaler and retailer.
>> 
>> Even in other markets, the guy on the street selling sugarcane buys them in bulk, at a lower cost. They break the canes into the units that can be disposed fast, of course with some margin.
>> 
>> Safcom shouldn't be competing with these "resellers", or trying to curtail their growth. Rather they should be encouraging them. I don't know of any way to forge bundles so it means bundles being resold were bought from Safcom. In fact, Safcom should rejoice in the emergence of the distribution network to push their products.
>> 
>> 
>> 
>>> On Sat, Feb 28, 2015 at 2:53 PM, Odhiambo Washington via kictanet <kictanet at lists.kictanet.or.ke> wrote:
>>> [Sorry for cross-posting]
>>> 
>>> I think Safaricom should consult her customers and know what they want. I also think Safaricom shouldn't bully it's customers.
>>> 
>>> I have just realized that Sambaza Bundle has been capped to 20MB per day, and you can only sambaza 10MB in a single transaction - do that twice and the day is closed!
>>> 
>>> Now, I have close to 1GB on my modem and I wanted to sambaza about 200MB to my phone. Three attempts and I am getting this strange error, only to call Safaricom CC and be shocked with the news.
>>> 
>>> Here is the big question: If I go into a supermarket and buy 10Kgs of Sugar and pay for it, what business does the supermarket have in deciding what I can do with the Sugar?
>>> 
>>> Once I buy 1,5GiB data bundle from Safaricom, what business does it still have in deciding whether I can use it on that SIM card or Sambaza it to others?
>>> 
>>> Well, looks like Sambaza was a privilege that Safaricom could withdraw at any time? I did not read the T&Cs, but it doesn't seem right, even if people have been doing business with data bundles. Once you've paid for the bundles, you should be left alone, no?
>>> 
>>> 
>>> 
>>> -- 
>>> Best regards,
>>> Odhiambo WASHINGTON,
>>> Nairobi,KE
>>> +254733744121/+254722743223
>>> "I can't hear you -- I'm using the scrambler."
>>> 
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>> 
>> 
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>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
>> 
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
> 
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
> 
> KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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