[kictanet] KICTANET contributed to the success of Kibaki regime

[Barrack Otieno]

Interesting article.

Best Regards

On 8/12/15, Mwendwa Kivuva via kictanet <kictanet at lists.kictanet.or.ke> wrote:
> http://www.nation.co.ke/oped/blogs/dot9/ndemo/-/2274486/2826064/-/b1g8vz/-/index.html
>
> The Japanese have what they call Monozukuri with Hitozukuri, which means
> "production or manufacturing excellence achieved through people
> excellence".
>
> In a similar manner we want service excellence achieved through people
> excellence in the civil service. Without happy people, we shall forever be
> complaining why things aren’t working, even with the best ideas floating
> around.
>
> *FRUSTRATING BUT VITAL*
>
> I have sat in meetings where a Minister walked in with a 12-item agenda and
> talked through it, without any input from senior civil servants.
>
> Some, if not most, bureaucrats are completely inaccessible, even to their
> senior staff.
>
> The little that we achieved at the Communication Ministry was due to the
> fact that there was constant interaction between industry, the general
> public and the Ministry.
>
> *We leveraged technology to gather information from platforms such
> as KictaNet <http://www.kictanet.or.ke/> (where the public vented their
> anger towards government and we responded to each and every question).*
>
> *Some of the issues raised on the platform led to policy statements. We
> need such a window in every Ministry. It gave me a chance to regularly
> write and explain our actions, and how much we had incorporated ideas from
> the public.*
>
> Granted, it is a frustrating thing for a leader to do, but it is the best
> way to gather ideas that will change our current status. This is the age of
> collaboration. Every idea has its place in creating change.
>
> Humility does not cost anything but, in my view, it is the missing link
> between what the public expects and the goals that the government wants to
> achieve. Leaders need time to listen and actively learn from others since
> no one has the monopoly of ideas.
>
> But even as this sounds simple, it rarely happens. When we crafted the
> Vision 2030 with the help of McKinsey, a team of consultants led by a young
> Kenyan, Dr Gachao Kiuna, encouraged the free flow of ideas. It is because
> of that kind of openness that the document remains relevant today.
>
> Even though the firm had a global network, it relied on local input to come
> up with a comprehensive vision. It is a lesson most of our leaders need,
> because sustainable solutions will only come from within and we cannot
> afford to ignore input from those we work with
> ______________________
> Mwendwa Kivuva, Nairobi, Kenya
>
> "There are some men who lift the age they inhabit, till all men walk on
> higher ground in that lifetime." - Maxwell Anderson
>


-- 
Barrack O. Otieno
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Skype: barrack.otieno
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