[kictanet] Premium service web activations

Ali Hussein ali at hussein.me.ke
Thu Sep 13 13:35:31 EAT 2012


Robert

There are lots of issues that need resolution on how we handle customer
issues. Its good to keep these discussions going even when we feel like
broken LPs.

Ali Hussein

On Thu, Sep 13, 2012 at 8:33 AM, robert yawe <robertyawe at yahoo.co.uk> wrote:

> Hi All,
>
> I have been having an issue concerning activation of premium rate services
> on my phone which seem to be effected from the internet.
>
> Is it legal for the mobile provider to charge you for a premium rate
> service that was not done directly from your phone but from an online site
> that only requests for a mobile number?
>
> Last I checked knowing someones mobile number did not require water
> boarding.
>
> Regards
>
> Robert Yawe
> KAY System Technologies Ltd
> Phoenix House, 6th Floor
> P O Box 55806 Nairobi, 00200
> Kenya
>
> Tel: +254722511225, +254202010696
>
> _______________________________________________
> kictanet mailing list
> kictanet at lists.kictanet.or.ke
> https://lists.kictanet.or.ke/mailman/listinfo/kictanet
>
> Unsubscribe or change your options at
> https://lists.kictanet.or.ke/mailman/options/kictanet/info%40alyhussein.com
>
> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>



-- 

*Ali Hussein*



Twitter: @AliHKassim

Skype: abu-jomo
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.kictanet.or.ke/pipermail/kictanet/attachments/20120913/58025645/attachment.htm>


More information about the KICTANet mailing list