[kictanet] Worst service providers

[Odhiambo Washington]

We are experiencing these power outages everyday! Yesterday I called
@kenyapower and was told the main line had tripped an engineers were
looking at it. Yesterday but one I arrived home to darkness, but the drunk
KPLC engineers were outside our gate so I went to ask them what the matter
was, as they simply parked their double-cab and were doing nothing. They
told me the main line had tripped and they were waiting for their
colleagues to help sort out. On Friday (yes, I am reporting backwards), it
was the same story. And these days I decided that it's rather expensive to
buy newspapers to see when the "programmed" rationing is affecting my area,
so I don't keep perishables in the fridge. I'd rather buy one day at a
time. Maybe one day, we will have a competitor for @kenyapower. In the
meantime, I pretty much believe we are at that age when KPT&C was the only
telephony provider and you couldn't even imagine that it was a business
they were in!!!!

For Airtel, I am actually considering walking into their office and
terminating my line while asking for a refund. The spamming is too much and
no amount of calls to Customer Service can stop them. So they should be
kissing my subscription goodbye soon.



On Sun, Nov 25, 2012 at 4:05 PM, <alice at apc.org> wrote:

> And my third award goes to @airtelkenya for spamming.
>
> @airtelkenya, let's see how  it will endear you to customers old and new.
> Especially when forced to pay for those promotional sms's and music.
>
>  We shall simply  vuka to "the better option"
>
> Best
> Alice
> -----Original Message-----
> From: alice at apc.org
> Sender: "kictanet" <kictanet-bounces+alice=apc.org at lists.kictanet.or.ke>Date:
> Sun, 25 Nov 2012 09:18:15
> To: <alice at apc.org>
> Reply-To: alice at apc.org
> Cc: KICTAnet ICT Policy Discussions<kictanet at lists.kictanet.or.ke>
> Subject: [kictanet] Worst service providers
>
> I am not sure if there is anyone else experiencing daily @kenyapower
> outages. And every weekend the so called "scheduled maintenance" they get
> my first award for the worst service provider in Kenya.
>
> Coming close is @telkomKenya @orangekenya. I have never bothered with a
> landline. I am from the generation that never needed one. I applied for it
> for the first time two years ago. It took nearly 4 months to have it
> installed. Since then it has never functioned. But they do send bills :(
>
> For @kenyapower I look forward to the day we do not have to accept
> mediocrity and can move to another provider.
>
> For @Telkomkenya good luck
>
> Best
> Alice
>
>
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>



-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
I can't hear you -- I'm using the scrambler.
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