We are experiencing these power outages everyday! Yesterday I called @kenyapower and was told the main line had tripped an engineers were looking at it. Yesterday but one I arrived home to darkness, but the drunk KPLC engineers were outside our gate so I went to ask them what the matter was, as they simply parked their double-cab and were doing nothing. They told me the main line had tripped and they were waiting for their colleagues to help sort out. On Friday (yes, I am reporting backwards), it was the same story. And these days I decided that it's rather expensive to buy newspapers to see when the "programmed" rationing is affecting my area, so I don't keep perishables in the fridge. I'd rather buy one day at a time. Maybe one day, we will have a competitor for @kenyapower. In the meantime, I pretty much believe we are at that age when KPT&C was the only telephony provider and you couldn't even imagine that it was a business they were in!!!!<br>
<br>For Airtel, I am actually considering walking into their office and terminating my line while asking for a refund. The spamming is too much and no amount of calls to Customer Service can stop them. So they should be kissing my subscription goodbye soon.<br>
<br><br><br><div class="gmail_quote">On Sun, Nov 25, 2012 at 4:05 PM, <span dir="ltr"><<a href="mailto:alice@apc.org" target="_blank">alice@apc.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
And my third award goes to @airtelkenya for spamming.<br>
<br>
@airtelkenya, let's see how it will endear you to customers old and new. Especially when forced to pay for those promotional sms's and music.<br>
<br>
We shall simply vuka to "the better option"<br>
<br>
Best<br>
Alice<br>
<div class="im">-----Original Message-----<br>
From: <a href="mailto:alice@apc.org">alice@apc.org</a><br>
Sender: "kictanet" <kictanet-bounces+alice=<a href="mailto:apc.org@lists.kictanet.or.ke">apc.org@lists.kictanet.or.ke</a>>Date: Sun, 25 Nov 2012 09:18:15<br>
To: <<a href="mailto:alice@apc.org">alice@apc.org</a>><br>
Reply-To: <a href="mailto:alice@apc.org">alice@apc.org</a><br>
Cc: KICTAnet ICT Policy Discussions<<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a>><br>
Subject: [kictanet] Worst service providers<br>
<br>
I am not sure if there is anyone else experiencing daily @kenyapower outages. And every weekend the so called "scheduled maintenance" they get my first award for the worst service provider in Kenya.<br>
<br>
Coming close is @telkomKenya @orangekenya. I have never bothered with a landline. I am from the generation that never needed one. I applied for it for the first time two years ago. It took nearly 4 months to have it installed. Since then it has never functioned. But they do send bills :(<br>
<br>
For @kenyapower I look forward to the day we do not have to accept mediocrity and can move to another provider.<br>
<br>
For @Telkomkenya good luck<br>
<br>
Best<br>
Alice<br>
<br>
<br>
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br>
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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br>
<br>
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.<br>
</div></div></blockquote></div><br><br clear="all"><br>-- <br>Best regards,<br>Odhiambo WASHINGTON,<br>Nairobi,KE<br>+254733744121/+254722743223<br>_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ <br>I can't hear you -- I'm using the scrambler.<br>
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