[kictanet] e-Government Online Portal

[Esther Wanjau]

Hi Edith,

Thank you very much for your feedback on how we can improve the site.  You can also visit www.e-government.go.ke and give us some feedback.  There are some online services like public service job application and KRA online services. We will include downloadable forms such as P3 and Police abstract in both sites.


Esther Wanjau

Directorate of e-Government

Presidency & Cabinet Affairs Office



email: esther.wanjau at kenya.go.ke

--- On Mon, 6/25/12, Edith Adera <eadera at idrc.or.ke> wrote:

From: Edith Adera <eadera at idrc.or.ke>
Subject: RE: [kictanet] e-Government Online Portal
To: "Esther Wanjau" <esther_wanjau at yahoo.com>
Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
Date: Monday, June 25, 2012, 11:38 AM


 
 

 



Hi
 Esther,
 
 
  
Great
 stride! The first stage of eGov is informational....I hope we will move rapidly to actual interaction and service provision online. 
  
Reminds
 me when I had to go to the police station recently for a police abstract...didn't know that I need to carry with me an abstract form (surprise!)...so I had to go next door to buy an asbtract form! 
  
The
 greatest challenge will be to build the capacity of the service providers behind the colourful portal to deliver actual services and respond to queries. We must also have a feedback mechanism. 
  
You
 may wish to have a look at a compilation of eGov experiences from across Africa (esp Mauritius) through the book Waema and I recently co-authored at
http://web.idrc.ca/openebooks/518-2/ 
  
Full
 title - Waema, T.M.; Adera, E.O. (editors). Local Governance and ICTs in Africa - Case Studies and Guidelines for Implementation and Evaluation. Pambazuka Press/IDRC, (2011) 353 pp. ISBN 978–1–55250–518–2 [e-book], 978–0–85749–032–2 [paperback].
 
Otherwise,
 Kudos to the eGov team.  
  
Edith  




________________                                   
 
Edith
 Ofwona Adera  
Senior Program Specialist

Climate Change & Water Program
International
 Development Research Centre | Centre de recherches pour le développement international 
Regional Office for Eastern
 and Southern Africa
Tel:
 +254202713160 | Fax/Téléc: +254202711063 | Skype: edithadera
eadera at idrc.or.ke
 | www.idrc.ca
 | www.crdi.ca





From: kictanet [kictanet-bounces+eadera=idrc.or.ke at lists.kictanet.or.ke] On Behalf Of Esther Wanjau [esther_wanjau at yahoo.com]

Sent: 25 June 2012 17:59

To: Edith Adera

Cc: KICTAnet ICT Policy Discussions

Subject: [kictanet] e-Government Online Portal









Dear All,




The Directorate of e-Government has developed an internet portal to facilitate  citizen access to integrated public services using a computer, PDA or phone.
A catalogue of government services has been developed. It is intended that this simplified method of accessing a wide variety of government services will enhance
 service delivery and reduce opportunities for graft.  The link to this service is www.kenya.go.ke or www.hudumakenya.go.ke. This portal also allows you to personalize the services that you require so that when you log on to the portal you only see the services
 that you want.  The same applies to the links one visits on a regular basis including social networking sites.  One can add and remove services at will.  To do this one must first create an account.  Try it out! Your feedback will be highly appreciated.







Esther Wanjau

Directorate of e-Government

Presidency & Cabinet Affairs Office



email: esther.wanjau at kenya.go.ke






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