<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;">Hi Edith,<br><br>Thank you very much for your feedback on how we can improve the site. You can also visit www.e-government.go.ke and give us some feedback. There are some online services like public service job application and KRA online services. We will include downloadable forms such as P3 and Police abstract in both sites.<br><br><br>Esther Wanjau<br>
Directorate of e-Government<br>
Presidency & Cabinet Affairs Office<br>
<br>
email: esther.wanjau@kenya.go.ke<br><br>--- On <b>Mon, 6/25/12, Edith Adera <i><eadera@idrc.or.ke></i></b> wrote:<br><blockquote style="border-left: 2px solid rgb(16, 16, 255); margin-left: 5px; padding-left: 5px;"><br>From: Edith Adera <eadera@idrc.or.ke><br>Subject: RE: [kictanet] e-Government Online Portal<br>To: "Esther Wanjau" <esther_wanjau@yahoo.com><br>Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke><br>Date: Monday, June 25, 2012, 11:38 AM<br><br><div id="yiv1613794244">
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<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><font face="Calibri"><span style="FONT-SIZE:12pt;COLOR:black;">Hi
Esther,</span><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';">
</span></font></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';"> </span></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><font face="Calibri"><span style="FONT-SIZE:12pt;">Great
stride! The first stage of eGov is informational....I hope we will move rapidly to actual interaction and service provision online.</span><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';"></span></font></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';"> </span></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><font face="Calibri"><span style="FONT-SIZE:12pt;">Reminds
me when I had to go to the police station recently for a police abstract...didn't know that I need to carry with me an abstract form (surprise!)...so I had to go next door to buy an asbtract form!</span><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';"></span></font></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';"> </span></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><font face="Calibri"><span style="FONT-SIZE:12pt;">The
greatest challenge will be to build the capacity of the service providers behind the colourful portal to deliver actual services and respond to queries. We must also have a feedback mechanism.</span><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';"></span></font></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';"> </span></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style="FONT-SIZE:12pt;"><font face="Calibri">You
may wish to have a look at a compilation of eGov experiences from across Africa (esp Mauritius) through the book Waema and I recently co-authored at
</font></span><a rel="nofollow" target="_blank" href="http://web.idrc.ca/openebooks/518-2/"><span style="FONT-SIZE:12pt;COLOR:blue;FONT-FAMILY:'serif';">http://web.idrc.ca/openebooks/518-2/</span></a><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';"></span></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';"> </span></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><font face="Calibri"><span style="FONT-SIZE:12pt;">Full
title - Waema, T.M.; Adera, E.O. (editors). <b>Local Governance and ICTs in Africa - Case Studies and Guidelines for Implementation and Evaluation.</b> Pambazuka Press/IDRC, (2011) 353 pp. ISBN 978–1–55250–518–2 [e-book], 978–0–85749–032–2 [paperback].</span></font></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><font face="Calibri"><span style="FONT-SIZE:12pt;"></span></font> </p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><font face="Calibri"><span style="FONT-SIZE:12pt;"><font face="calibri">Otherwise,
Kudos to the eGov team.</font> </span><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';"></span></font></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';"> </span></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:normal;"><span style="FONT-SIZE:12pt;"><font face="Calibri">Edith </font></span><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';"></span></p>
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<div><font face="Tahoma" size="2"><span style="FONT-SIZE:10pt;FONT-FAMILY:'sans-serif';">
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:115%;">
<b style=""><span style="FONT-SIZE:10pt;COLOR:#1f497d;LINE-HEIGHT:115%;FONT-FAMILY:'sans-serif';"><span style="">________________
</span></span></b><span style="COLOR:black;"></span></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:115%;"><font color="#000000"><b style=""><span style="FONT-SIZE:10pt;COLOR:#1f497d;LINE-HEIGHT:115%;FONT-FAMILY:'sans-serif';"><font color="#000000">Edith
Ofwona Adera</font> </span></b><span style="COLOR:black;"></span></font></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:115%;"><span style="FONT-SIZE:10pt;COLOR:#1f497d;LINE-HEIGHT:115%;FONT-FAMILY:'sans-serif';"><font color="#000000">Senior Program Specialist
</font></span></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:115%;"><span style="FONT-SIZE:10pt;COLOR:#002060;LINE-HEIGHT:115%;FONT-FAMILY:'sans-serif';"><font color="#000000">Climate Change & Water Program</font></span></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:115%;"><span style="FONT-SIZE:10pt;COLOR:#1f497d;LINE-HEIGHT:115%;FONT-FAMILY:'sans-serif';" lang="FR-CA"><font color="#000000">International
Development Research Centre | Centre de recherches pour le développement international</font></span></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:115%;"><span style="FONT-SIZE:10pt;COLOR:#002060;LINE-HEIGHT:115%;FONT-FAMILY:'sans-serif';" lang="EN-CA"><font color="#000000">Regional Office for Eastern
and Southern Africa</font></span></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:115%;"><span style="FONT-SIZE:10pt;COLOR:#1f497d;LINE-HEIGHT:115%;FONT-FAMILY:'sans-serif';" lang="FR-CA"><font color="#000000">Tel:
+254202713160 | Fax/Téléc: +254202711063 | Skype: edithadera</font></span></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:115%;"><span style="FONT-SIZE:10pt;COLOR:#1f497d;LINE-HEIGHT:115%;FONT-FAMILY:'sans-serif';" lang="FR-CA"><a rel="nofollow" ymailto="mailto:eadera@idrc.or.ke" target="_blank" href="/mc/compose?to=eadera@idrc.or.ke">eadera@idrc.or.ke</a>
| </span><a rel="nofollow" target="_blank" href="http://www.idrc.ca/"><span style="FONT-SIZE:10pt;COLOR:#1f497d;LINE-HEIGHT:115%;FONT-FAMILY:'sans-serif';" lang="FR-CA">www.idrc.ca</span></a><span style="FONT-SIZE:10pt;COLOR:#1f497d;LINE-HEIGHT:115%;FONT-FAMILY:'sans-serif';" lang="FR-CA">
| </span><a rel="nofollow" target="_blank" href="http://www.crdi.ca/"><span style="FONT-SIZE:10pt;COLOR:#1f497d;LINE-HEIGHT:115%;FONT-FAMILY:'sans-serif';" lang="FR-CA">www.crdi.ca</span></a></p>
<p class="yiv1613794244MsoNormal" style="MARGIN:0in 0in 0pt;LINE-HEIGHT:115%;"><span style="FONT-SIZE:10pt;FONT-FAMILY:'sans-serif';" lang="FR-CA"><img alt="" align="bottom" border="0" hspace="0"></span><span style="FONT-SIZE:10pt;FONT-FAMILY:'sans-serif';" lang="FR-CA"></span></p>
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<font face="Tahoma" size="2"><b>From:</b> kictanet [kictanet-bounces+eadera=idrc.or.ke@lists.kictanet.or.ke] On Behalf Of Esther Wanjau [esther_wanjau@yahoo.com]<br>
<b>Sent:</b> 25 June 2012 17:59<br>
<b>To:</b> Edith Adera<br>
<b>Cc:</b> KICTAnet ICT Policy Discussions<br>
<b>Subject:</b> [kictanet] e-Government Online Portal<br>
</font><br>
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<td valign="top"><font size="4">Dear All,<br>
<br>
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<p class="yiv1613794244MsoNormal"><font size="4"><span style="FONT-FAMILY:'serif';">The Directorate of e-Government has developed an internet portal to facilitate citizen access to integrated public services using a computer, PDA or phone.
</span></font><span style="FONT-SIZE:12pt;FONT-FAMILY:'serif';"><font size="4">A catalogue of government services has been developed. It is intended that this simplified method of accessing a wide variety of government services will enhance
service delivery and reduce opportunities for graft. The link to this service is www.kenya.go.ke or www.hudumakenya.go.ke. This portal also allows you to personalize the services that you require so that when you log on to the portal you only see the services
that you want. The same applies to the links one visits on a regular basis including social networking sites. One can add and remove services at will. To do this one must first create an account. Try it out! Your feedback will be highly appreciated.</font><br>
</span></p>
<p class="yiv1613794244MsoNormal"><br>
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<br>
Esther Wanjau<br>
Directorate of e-Government<br>
Presidency & Cabinet Affairs Office<br>
<br>
email: esther.wanjau@kenya.go.ke</td>
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