[kictanet] problem inherent in how mobile money transactions aredone

[Safaricom Support]

Hi

 

Kindly advise them to forward the texts to '333' which is to our Mpesa
Fraud team for further investigation.

 

Regards

Muchoki

 

From: kictanet-bounces+support=safaricom.co.ke at lists.kictanet.or.ke
[mailto:kictanet-bounces+support=safaricom.co.ke at lists.kictanet.or.ke]
On Behalf Of Francis.Hook at gmail.com
Sent: Tuesday, March 15, 2011 3:38 PM
To: Safaricom Support
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] problem inherent in how mobile money transactions
aredone

 

I have a colleague who received a rather suspect SMS that, at first
glance seemed to advise of money rcvd from someone and a few minutes
later someone called to say he had sent the money and error and has a
crisis of sorts and would like the money sent back. I have seen this
twice. Tricksters at work.

When using mobile money I have always wondered about the privacy of such
transactions since one is required to sign a sheet with details of the
transactions - details which are clearly visible to everyone. I note
both ZAP and Mpesa have such sheets. It would only take a keen eye to
quickly pick out a number next to a high value, memorise it - under the
pretext of doing a small transaction and then claim a victim within
hours of the person depositing money into their account.

I suppose unregistered mobile numbers must now be de-activated ASAP. 

Be on the look out.


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