[kictanet] Effects of lower calling rates

[robert yawe]

Hi Stephen,

Please enlighten me, how does an organisation whose revenue has been halved can 
be able to sustain the same high calibre of staff.  Last time I checked very few 
employees are willing to take pay cuts during lean times which is why the HR 
template recommends retrenchment, resizing, downsizing, reengineering when 
profits are dwindling.

Therefore my relationship between a reduction to attention to detail is directly 
related to the reduction in revenue which in this case has resulted from a 
reduction in calling rates. 
 
Regards

Pay peanuts and get monkeys
Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya


Tel: +254722511225, +254202010696




________________________________
From: Stephen Mutoro <stephen at cofek.co.ke>
To: robert yawe <robertyawe at yahoo.co.uk>
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Sent: Tue, 28 June, 2011 10:31:35
Subject: RE: [kictanet] Effects of lower calling rates

 
Hi Robert: I enjoy your comments. But with due respects, you are trivializing 
the all important subject of calling rates. I doubt you can prove and 
demonstrate that low calling rates automatically  leads to immediate recruitment 
of incompetent staff (on the basis of numerous spelling mistakes on the brochure 
you have attached). I’ve printed a copy. It is unfair to (consumers) provoke 
emotions that you may over-pay for quality services. MSPs have an option to 
right-size – go for a lean establishment. Again this must be an exceptional 
brochure. Nonetheless, I’d love to hear from Safaricom on whether they can own 
up the brocure, its contents and disastrous spellings. Even if they do, I doubt 
they will relate the same to low calling rates, MTR or price wars.
Regards,
Stephen Mutoro
www.cofek.co.ke 
 
From:kictanet-bounces+stephen=cofek.co.ke at lists.kictanet.or.ke 
[mailto:kictanet-bounces+stephen=cofek.co.ke at lists.kictanet.or.ke] On Behalf Of 
robert yawe
Sent: Tuesday, June 28, 2011 10:01 AM
To: stephen at cofek.co.ke
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] Effects of lower calling rates
 
Hi,
 
It is with sadness that I make this post, the effects of lower calling rates on 
Safaricom are beginning to show.
 
When an organisation known for its attention to detail, releasing a brochure to 
the public with such glaring errors is truly a reason for concern.
 
 
http://quadrantshift.co.ke/wp-content/uploads/2011/06/safaricom-brochure-errors.pdf

 
Regards
 
Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya
Tel: +254722511225, +254202010696
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