[kictanet] Storm Clouds are brewing

[Lucy Kimani]

Robert,
 
I guess the question to be asked is what kind of redundancy the Kenyan "cloud" is being based on, the model out here is four IDCs ( for example 2 east coast/ 2 west cost) connected via MPLS and each IDC has its own redundancy.  With that kind of redundancy for a client to fail they will need to have 8 "points of failure" which is not very likely.  Now for a Swift Global to have only one  failover site in the city center in my humble opinion totally lacks imagination, and you are right does not comply with industry standards.
 
Just my pesa nane.
   
LK
--- On Tue, 6/28/11, robert yawe <robertyawe at yahoo.co.uk> wrote:


From: robert yawe <robertyawe at yahoo.co.uk>
Subject: [kictanet] Storm Clouds are brewing
To: lkimani at yahoo.com
Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
Date: Tuesday, June 28, 2011, 7:05 AM







Hi,


The message below was sent out by SwiftGlobal about a failure at their data centre which gives a clear sign that we are not ready for public clouds as the current ones seem to have turned into storm clouds and are beating down hard.



 
Dear Customer,
This is to notify you that there will has been a power problem since Monday 27/6/2011 late afternoon at  ILH (Town) which is our redundant site. This involved a total shutdown on power  last evening as they replaced a contactor which got burnt during the day's power fluctuations. The generator was also not working to allow these electrical works to be completed. 
 
During this exercise there was service interruption to all clients and services terminated at this Location i.e (co-located server, webserver). This also causing slow internet speeds due to an overload on servers at the main site. We continue to experience this interruption as they are still working on the power issue.
 
We regret the inconvenience this has caused you. Kindly bear with us as this crucial exercise is carried out we will keep you updated.
 
For any further queries, please feel free to contact our support desk on 6921000 or write to support at swiftglobal.co.ke
 
The message clearly indicates that swift have no long run power backup and are also dependent on a shared backup generator.  A data centre must been able to operate for at least 6 hours with no external power.


What is also more interesting is that the statement and sequence of  events listed by SwiftGlobal are very similar to those of KRA when there systems went down a few weeks ago.  Could this mean that apart from me there is no one else in the country with the local expertise to design a industry standard data centre?  


Regards Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya


Tel: +254722511225, +254202010696



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