[kictanet] Identity.go.ke not working August 22, 2011

[warigia bowman]

Odhiambo.

Thanks so much for your email. This is both helpful and informative. I have
no issue with going there in person to get something done. Do you think it
is better to cause a scene in Nairobi or Nyeri?

Should I write a letter first, or is that a fool's errand?

But as listers, should we not be concerned that important government
websites are not working? Does that not stand as a big indictment to the
idea of e-government and the idea of a more open and responsive government?

No PS Ndemo, I am not being negative, I am reporting an actual situation
that I am experiencing.

What can be done by civil society at a policy level to make these agencies
more responsive?

I did a big consultancy on the Ombudsman with GTZ, and they have implemented
some of my recommendations. I think I should try the in person approach
before dealing with the PCSC though. What do you think?

Yours, Rigia

On Mon, Aug 22, 2011 at 12:48 PM, Odhiambo Washington <odhiambo at gmail.com>wrote:

>
>
> On Mon, Aug 22, 2011 at 09:41, warigia bowman <warigia at aucegypt.edu>wrote:
>
>> Dear listers.
>>
>> Apparently, NONE of the emails at identity.go.ke seem to be functioning.
>>
>> What do you think of the fact that several emails and the website at an
>> important government office are not working?
>>
>> Rigia
>>
>> Delivery to the following recipient failed permanently:
>>
>>     customer.care at identity.go.ke
>>
>> Technical details of permanent failure:
>> Google tried to deliver your message, but it was rejected by the recipient
>> domain. We recommend contacting the other email provider for further
>> information about the cause of this error. The error that the other server
>> returned was: 550 550 5.7.1 Unable to relay (state 14).
>>
>>
>>
> Dr. Rigia,
>
> Most govt agencies did come up with websites, not because they had prepared
> well for the digital age, but because it was fashionable to have one (since
> every other person was having one), the expenditure not withstanding. You
> therefore should not be surprised that many of the websites are
> dysfunctional. You'd be lucky if you could find someone in such institutions
> who can "take ownership of the website". You'll probably be told it is "IT",
> and whom you'll discover was not consulted and as such is not any
> interested. So far, what works in KE is physically going there and
> "causing", to an extent that you stop everything else from happening until
> they've resolved your issue.
>
> --
> Best regards,
> Odhiambo WASHINGTON,
> Nairobi,KE
> +254733744121/+254722743223
> _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
> I can't hear you -- I'm using the scrambler.
> Please consider the environment before printing this email.
>
>
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