Odhiambo. <br><br>Thanks so much for your email. This is both helpful and informative. I have no issue with going there in person to get something done. Do you think it is better to cause a scene in Nairobi or Nyeri? <br><br>
Should I write a letter first, or is that a fool's errand? <br><br>But as listers, should we not be concerned that important government websites are not working? Does that not stand as a big indictment to the idea of e-government and the idea of a more open and responsive government? <br>
<br>No PS Ndemo, I am not being negative, I am reporting an actual situation that I am experiencing. <br><br>What can be done by civil society at a policy level to make these agencies more responsive? <br><br>I did a big consultancy on the Ombudsman with GTZ, and they have implemented some of my recommendations. I think I should try the in person approach before dealing with the PCSC though. What do you think? <br>
<br>Yours, Rigia<br><br><div class="gmail_quote">On Mon, Aug 22, 2011 at 12:48 PM, Odhiambo Washington <span dir="ltr"><<a href="mailto:odhiambo@gmail.com">odhiambo@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<br><br><div class="gmail_quote"><div class="im">On Mon, Aug 22, 2011 at 09:41, warigia bowman <span dir="ltr"><<a href="mailto:warigia@aucegypt.edu" target="_blank">warigia@aucegypt.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
Dear listers. <br><br>Apparently, NONE of the emails at <a href="http://identity.go.ke" target="_blank">identity.go.ke</a> seem to be functioning. <br><br>What do you think of the fact that several emails and the website at an important government office are not working? <br>
<br>Rigia<br><br>Delivery to the following recipient failed permanently:<br>
<br>
� � <a href="mailto:customer.care@identity.go.ke" target="_blank">customer.care@identity.go.ke</a><br>
<br>
Technical details of permanent failure:<br>
Google tried to deliver your message, but it was rejected by the
recipient domain. We recommend contacting the other email provider for
further information about the cause of this error. The error that the
other server returned was: 550 550 5.7.1 Unable to relay (state 14).<div><div></div><div><br><br></div></div></blockquote></div><div><br>Dr. Rigia,<br><br>Most govt agencies did come up with websites, not because they had prepared well for the digital age, but because it was fashionable to have one (since every other person was having one), the expenditure not withstanding. You therefore should not be surprised that many of the websites are dysfunctional. You'd be lucky if you could find someone in such institutions who can "take ownership of the website". You'll probably be told it is "IT", and whom you'll discover was not consulted and as such is not any interested. So far, what works in KE is physically going there and "causing", to an extent that you stop everything else from happening until they've resolved your issue.<br>
</div></div><font color="#888888"><br>-- <br>Best regards,<br>Odhiambo WASHINGTON,<br>Nairobi,KE<br>+254733744121/+254722743223<br>_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ <br>I can't hear you -- I'm using the scrambler.<br>
<span style="font-size: 10pt; color: rgb(0, 127, 0);"><img src="cid:image001.png@01CBFF85.F00DA370" width="35" height="33"></span><span style="font-size: 10pt; color: rgb(0, 127, 0);" lang="EN-US">Please consider the environment before printing this email. </span><br>
<br>
</font><br>_______________________________________________<br>
kictanet mailing list<br>
<a href="mailto:kictanet@lists.kictanet.or.ke">kictanet@lists.kictanet.or.ke</a><br>
<a href="http://lists.kictanet.or.ke/mailman/listinfo/kictanet" target="_blank">http://lists.kictanet.or.ke/mailman/listinfo/kictanet</a><br>
<br>
Unsubscribe or change your options at <a href="http://lists.kictanet.or.ke/mailman/options/kictanet/warigia%40gmail.com" target="_blank">http://lists.kictanet.or.ke/mailman/options/kictanet/warigia%40gmail.com</a><br>
<br>
The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.<br>
<br>
KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.<br>
</blockquote></div><br>