[kictanet] The Safaricom money machine

[Michael Joseph]

Phone book look up will be available imminently. We are waiting for the new SIM cards. I formal announcement will be made shortly

Kind Regards

Michael
Sent from my iPhone

On 15 Sep 2010, at 12:25, "robert yawe" <robertyawe at yahoo.co.uk> wrote:

> Hi,
> 
> I believe since Safaricom is making money from all this wrong entries they have no incentive to implement the phonebook access capability on the MPesa menu which MJ promised to have available last year.
> 
> Can you imagine the nightmare if you send money to Nairobi City Councils pay bill number instead of Kenya Powers?  It would most likely take months to get a reversal, the phonebook lookup for MPesa and all other money transfer services must be made compulsory.
> 
> As we move into a cashless society such features need to be put in place including confirmation before transaction is effected.
> 
> Regards
>  
> Robert Yawe
> KAY System Technologies Ltd
> Phoenix House, 6th Floor
> P O Box 55806 Nairobi, 00200
> Kenya
> 
> Tel: +254722511225, +254202010696
> 
> 
> From: Okech <okechjr at yahoo.com>
> To: robertyawe at yahoo.co.uk
> Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> Sent: Wed, 15 September, 2010 11:45:15
> Subject: Re: [kictanet] The Safaricom money machine
> 
> Hi all,
> Good question Barrack and Bob. My catch on this is that when reimbursing money sent to wron destination the telcos have already done a transaction which is chargeable. To mitigate wrong entries, the telcos require one to be careful on making the entries for the numbers and that is why when using these services (e.g MPESA, ZAP) one manually type the intended recipient's mobile phone  number.  I'm glad they do not charge for reimbursing.
> 
> Regards, 
> Okech JM
> My blog
> 
> --- On Wed, 9/15/10, Barrack Otieno <otieno.barrack at gmail.com> wrote:
> 
> From: Barrack Otieno <otieno.barrack at gmail.com>
> Subject: Re: [kictanet] The Safaricom money machine
> To: okechjr at yahoo.com
> Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
> Date: Wednesday, September 15, 2010, 1:12 AM
> 
> Bob,
> 
> You are meticulous, that is a good question to be answered by the telcos and  regulator, sometimes i also wonder when you send an sms it doesn't get to the  recipient yet the money is deducted, what is your recourse? Im sure  millions of shillings disappear from consumers pockets this way :-).
> 
> Best Regards
> 
> On Wed, Sep 15, 2010 at 10:41 AM, robert yawe <robertyawe at yahoo.co.uk> wrote:
> Hi,he 
> 
> I have noted that when you send money from mpesa to the wrong number and you request for the transaction to be reversed you do not recover the transaction costs.
> 
> When a line with credit is deactivated what happens to the credit?  With the banks a new policy requires that funds from inactive accounts need to be remitted to Central Bank.
> 
> 
>  
> Robert Yawe
> KAY System Technologies Ltd
> Phoenix House, 6th Floor
> P O Box 55806 Nairobi, 00200
> Kenya
> 
> Tel: +254722511225, +254202010696
> 
> 
> 
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> 
> 
> 
> -- 
> Barrack O. Otieno
> +41767892272
> Skype: barrack.otieno
> 
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