[kictanet] The Safaricom money machine
McTim
dogwallah at gmail.com
Wed Sep 15 14:20:29 EAT 2010
the telco biz model is selling artificial scarcity, in other words,
cashing in on customer ignorance. That has been the modus operandii
for over a century, its not a recent or even African thing. Rgds,
mctim
On 9/15/10, Barrack Otieno <otieno.barrack at gmail.com> wrote:
> Mctim,
>
> That is good news, we that is the efficiency and customer sensitivity that
> we want,
>
> Kind Regards
>
> On Wed, Sep 15, 2010 at 2:01 PM, McTim <dogwallah at gmail.com> wrote:
>
>> Otoh, i have just been refunded 16 bob as i was "overcharged" during
>> the past week. W00t! Rgds, mctim
>>
>> On 9/15/10, Barrack Otieno <otieno.barrack at gmail.com> wrote:
>> > Bob,
>> >
>> > You are meticulous, that is a good question to be answered by the telcos
>> > and regulator, sometimes i also wonder when you send an sms it doesn't
>> get
>> > to the recipient yet the money is deducted, what is your recourse? Im
>> sure
>> > millions of shillings disappear from consumers pockets this way :-).
>> >
>> > Best Regards
>> >
>> > On Wed, Sep 15, 2010 at 10:41 AM, robert yawe <robertyawe at yahoo.co.uk
>> >wrote:
>> >
>> >> Hi,he
>> >>
>> >> I have noted that when you send money from mpesa to the wrong number
>> >> and
>> >> you request for the transaction to be reversed you do not recover the
>> >> transaction costs.
>> >>
>> >> When a line with credit is deactivated what happens to the credit?
>> >> With
>> >> the banks a new policy requires that funds from inactive accounts need
>> to
>> >> be
>> >> remitted to Central Bank.
>> >>
>> >>
>> >>
>> >> Robert Yawe
>> >> KAY System Technologies Ltd
>> >> Phoenix House, 6th Floor
>> >> P O Box 55806 Nairobi, 00200
>> >> Kenya
>> >>
>> >> Tel: +254722511225, +254202010696
>> >>
>> >>
>> >>
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>> >>
>> >> This message was sent to: otieno.barrack at gmail.com
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>> >>
>> >>
>> >
>> >
>> > --
>> > Barrack O. Otieno
>> > +41767892272
>> > Skype: barrack.otieno
>> >
>>
>> --
>> Sent from my mobile device
>>
>> Cheers,
>>
>> McTim
>> "A name indicates what we seek. An address indicates where it is. A
>> route indicates how we get there." Jon Postel
>>
>
>
>
> --
> Barrack O. Otieno
> +41767892272
> Skype: barrack.otieno
>
--
Sent from my mobile device
Cheers,
McTim
"A name indicates what we seek. An address indicates where it is. A
route indicates how we get there." Jon Postel
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