[kictanet] The Safaricom money machine

[Barrack Otieno]

Mctim,

That is good news, we that is the efficiency and customer sensitivity that
we want,

Kind Regards

On Wed, Sep 15, 2010 at 2:01 PM, McTim <dogwallah at gmail.com> wrote:

> Otoh, i have just been refunded 16 bob as i was "overcharged" during
> the past week. W00t! Rgds, mctim
>
> On 9/15/10, Barrack Otieno <otieno.barrack at gmail.com> wrote:
> > Bob,
> >
> > You are meticulous, that is a good question to be answered by the telcos
> > and  regulator, sometimes i also wonder when you send an sms it doesn't
> get
> > to the  recipient yet the money is deducted, what is your recourse? Im
> sure
> > millions of shillings disappear from consumers pockets this way :-).
> >
> > Best Regards
> >
> > On Wed, Sep 15, 2010 at 10:41 AM, robert yawe <robertyawe at yahoo.co.uk
> >wrote:
> >
> >> Hi,he
> >>
> >> I have noted that when you send money from mpesa to the wrong number and
> >> you request for the transaction to be reversed you do not recover the
> >> transaction costs.
> >>
> >> When a line with credit is deactivated what happens to the credit?  With
> >> the banks a new policy requires that funds from inactive accounts need
> to
> >> be
> >> remitted to Central Bank.
> >>
> >>
> >>
> >> Robert Yawe
> >> KAY System Technologies Ltd
> >> Phoenix House, 6th Floor
> >> P O Box 55806 Nairobi, 00200
> >> Kenya
> >>
> >> Tel: +254722511225, +254202010696
> >>
> >>
> >>
> >> _______________________________________________
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> >>
> >> This message was sent to: otieno.barrack at gmail.com
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> >>
> http://lists.kictanet.or.ke/mailman/options/kictanet/otieno.barrack%40gmail.com
> >>
> >>
> >
> >
> > --
> > Barrack O. Otieno
> > +41767892272
> > Skype: barrack.otieno
> >
>
> --
> Sent from my mobile device
>
> Cheers,
>
> McTim
> "A name indicates what we seek. An address indicates where it is. A
> route indicates how we get there."  Jon Postel
>



-- 
Barrack O. Otieno
+41767892272
Skype: barrack.otieno
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