[kictanet] The Safaricom money machine

[simiyu mse]

Remember Safaricom is offering a service. The service of transmission of the
cash has already occured, wether it was sent to the intended recepient or
not, that is a mistake on the sender's part. As for the option to browse the
phonebook for the number, its the sim app that has that feature and not a
network issue. I think Safaricom should look into this in their next
Safaricom/Mpesa menu upgrade.

As Okech said, you should be glad you are not charged for recovery of the
money. As this is an overhead you are imposing on the system.
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