[kictanet] Out sourcing; where does Kenya stand

Agosta Liko agostal at gmail.com
Sat Oct 2 22:52:43 EAT 2010


Edwin

How is this the Governments fault ?

What about the operators, owners and their spokesmen ?

The Government has and is still doing its part... {more than it is
doing for other budding industries}

Thanks

On Fri, Oct 1, 2010 at 10:54 PM, Edwin Onchari <eonchari at lynxbits.com> wrote:
> Hi Yawe,
>
>
>
> Even before the crisis, Kenya had barely made any mark as a Tier 3
> destination. There has never been marketing of Kenya as a destination (a
> task that can only be undertaken by a government) for off/near-shore
> business and there has been little effort made to sensitize local
> businesses/governments to outsource.
>
>
>
> It is interesting that with the significant mention of BPO in vision 2030
> strategy, not a cent was allocated has ever been allocated for the sector.
> There is at least 3 different government agencies (that I am aware of) that
> have in their TORs some element/version of BPO, but interestingly, they all
> pull in different directions, have half baked strategies in place, and have
> not made tangible contributions to the growth of the industry.
>
>
>
> So, throw in the good old politicking and inefficiencies in GOK, a growing
> competition (Philippines, Malaysia, Mexico)…Kenya is at the bottom of the
> pile when it comes to this game! Sadly
>
>
>
> Edwin
>
> From: kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke
> [mailto:kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke] On
> Behalf Of robert yawe
> Sent: Friday, October 01, 2010 9:36 PM
> To: Edwin
> Cc: KICTAnet ICT Policy Discussions
> Subject: [kictanet] Out sourcing; where does Kenya stand
>
>
>
> Hi,
>
>
>
> The BPO  environment is changing as a result of the financial crisis and the
> new found American menial work ethic so where do we stand as a destination
> of choice when even Obama made it clear that no more off-shoring  until the
> unemployment levels reduce substantially.
>
>
>
> http://www.silicon.com/management/cio-insights/2010/09/30/offshoring-why-indias-outsourcers-are-setting-up-shop-in-the-west-39746413/?s_cid=110
>
> So after reading this I am sure you will agree with me that the 2030 targets
> are not looking as rosy, our model should look at us being the preferred
> destination for BPO for African countries, we are already seeing it with the
> central depository system providing custodial services for Rwanda and the
> NSE working towards making the ATS available to other East African
> Countries.
>
>
>
> Regards
>
>
>
> Robert Yawe
> KAY System Technologies Ltd
> Phoenix House, 6th Floor
> P O Box 55806 Nairobi, 00200
> Kenya
>
> Tel: +254722511225, +254202010696
>
>
>
>
>
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