[kictanet] CCK cuts number portability fee for mobile user

Wed May 19 20:44:41 EAT 2010

If that is the basis , then it is utterly wrong - I have a right to know the
tariffs  upfront!!

MNP should not be framed on ignorance  and CCK needs to require   that an
operator informs the caller that the other party is off-net

Cheers 

MM

From: kictanet-bounces+mureithi=summitstrategies.co.ke at lists.kictanet.or.ke
[mailto:kictanet-bounces+mureithi=summitstrategies.co.ke at lists.kictanet.or.k
e] On Behalf Of Gerhard May
Sent: 19 May 2010 20:37
To: mureithi at summitstrategies.co.ke
Cc: KICTAnet ICT Policy Discussions
Subject: Re: [kictanet] CCK cuts number portability fee for mobile user

Dear all,

and this is where actually the strategic importance of MNP lies. The
strategy of charging higher tariffs to other networks and lower charges
within its own network which benefits the market leader will come to its end
/ or at least be weakened (since the calling party doesnt know anymore
whether it is an on-net or offnet call!)

Gerhard May

On Wed, May 19, 2010 at 3:22 PM, Walubengo J <jwalu at yahoo.com> wrote:

Andrea, my bad,

as a teacher, i always assume maximum ignorance from the enquirer...but not
to worry, just ignore the lesson 101...

walu.

--- On Wed, 5/19/10, Andrea Bohnstedt <andrea.bohnstedt at ratio-magazine.com>
wrote:

From: Andrea Bohnstedt <andrea.bohnstedt at ratio-magazine.com>
Subject: Re: [kictanet] CCK cuts number portability fee for mobile user

To: "Walubengo J" <jwalu at yahoo.com>

Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>

Date: Wednesday, May 19, 2010, 4:06 PM

That's not what I meant. Of course I know which network *I* am on - I may be
dopey at times, but not that out of my mind that I don't remember which
network I'm on. But if there's no longer any certainty that 072... is
Safcom, and 073... is Zain, then I don't know whether I'm calling someone on
the same network (cheaper) or someone on another network (more expensive).
And no, even if tariffs come down, they won't be the same - makes no sense
because there's the interconnect charge. 

On 19 May 2010 14:54, Walubengo J <jwalu at yahoo.com
<http://mc/[email protected]> > wrote:

@Andrea,

the way i understand number portability (and i wish the guys in the
industry/regulation could confirm) is that me as a Safcom subscriber, would
approach Zain and tell them I am tired of the high costs and want to shift. 

Zain would then record my Safcom number and do some Backoffice operations
with Safcom/Regulator which will conclude with them signing me up as their
(Zain) customer WITHOUT me changing from my Safaricom (072xxxx) number to
their Zain number. As a customer I wont have to worry about these back
office technical and administrative exchanges.

What matters is that from that point going forward, I will be a Zain
customer without losing my number and by extension, I avoid the need to
inform my 1,000+ contacts of my new number - which according to theory is
one the key barriers to customer migration. So to answer your question -
will you know which network you are on? -yes, because you will be legally
and businesswise a Zain customer.  And so Zain Intra and Extra-network calls
tariffs will apply -both of which have come down anyway :-(, someone from
Zain needs to pay me for this free marketing.  

The only problem ofcourse will be what happens to your M-Pesa, M-Kesho and
M-Whatever comes up from the endless innovation of Safaricom. If Number
portability is allowing you to migrate voice only, then its impact would be
quite minimal. Infact Safcom may harvest some customers instead?....Sam
Gatere has already  asked about this and hope someone gives us an answer.
...

walu.

--- On Wed, 5/19/10, Andrea Bohnstedt <andrea.bohnstedt at ratio-magazine.com
<http://mc/[email protected]> > wrote:

From: Andrea Bohnstedt <andrea.bohnstedt at ratio-magazine.com
<http://mc/[email protected]> >
Subject: Re: [kictanet] CCK cuts number portability fee for mobile user
To: jwalu at yahoo.com <http://mc/[email protected]> 

Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke
<http://mc/[email protected]> >

Date: Wednesday, May 19, 2010, 1:54 PM

Possibly a dumb question, but once we have number portability, I won't know
if I am making a call on the same network or not, right? So no way of
avoiding higher cross network charges? 

On 19 May 2010 07:46, muriuki mureithi <mureithi at summitstrategies.co.ke
<http://mc/[email protected]> > wrote:

Hi listers
On the day MNP becomes operational,  the market dynamics for the growth
sector will change,  Safaricom will focus on retaining their customers
while the other competitors will exert their energies to entice customers
out of    Safaricom. For the other operators,  its much cheaper to capture
new customers from Safaricom  than make   huge investments to sensitise and
educate new customers whose capacity to pay is increasingly  lower .  With
energy focused inwards  , who will grow the market and increase the national
penetration? Considering that the 60% of our  economy is based around
Nairobi, it certainly will not make sense to focus on the rural areas where
huge investments are required - instead just cannibalise the existing market
and penalise the rural effort .

CCK should consider  a package to go hand in hand with introduction of MNP
to ensure that the market grows to bring on board the 50% who are not yet
included in the mobile revolution..

Cheers
Muriuki Mureithi

-----Original Message-----
From: kictanet-bounces+mureithi=summitstrategies.co.ke at lists.kictanet.or.ke
[mailto:kictanet-bounces+mureithi
<http://mc/compose?to=kictanet-bounces%2Bmureithi>
=summitstrategies.co.ke at lists.kictanet.or.k
e] On Behalf Of alice at apc.org <http://mc/[email protected]> 
Sent: 18 May 2010 15:20
To: mureithi at summitstrategies.co.ke
<http://mc/[email protected]> 
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] CCK cuts number portability fee for mobile user

 By Okuttah MarkPosted Tuesday, May 18 2010 at 00:00

Mobile phone subscribers intending to switch their current operators but
still retain their number will only pay a one off fee of Sh200 and not
Sh1,000 as had earlier been proposed, the industry regulator has said.The
Communications Commission of Kenya (CCK) had earlier, when seeking comments
from the telecommunication operators, proposed Sh1,000 and an extra two
shillings on top of the current tariffs, a fee that industry experts and
telecommunication operators warned could inhibit the uptake of the
service.CCK said number portability would make it easier for subscribers to
retain their numCCK cuts number portability fee for mobile usersbers
whenever they decide to change service providers and also enhance
competition in the sector.On Friday, CCK said it had settled for a one off
fee of Sh199.80, the winning bidder (Porting Access BV Netherlands) had
quoted and that no other extra fee will be incurred by the subscribers apart
from the prevailing tariffs charged by the operator at the time of switching
over.Mobile subscribers are expected to start utilising the service before
the end of the year."A one-time porting fee of Sh199.80 will be charged by
porting subscriber. If there are services a subscriber still wishes to enjoy
then that's enough reason why he should not port out. But a subscriber can
port back to his former network if attractive services are introduced ,"
said Mr Mutua Muthusi, assistant director, public relations and
communication."Porting service will only enable you to retain the number you
were assigned by Network X while in Network Y. You will retain no
relationship with your former provider if you decide to port out."Zain Kenya
says other than the porting fees, there may still be other costs arising
from interfacing the equipment of various operators with the data base
manager, as it is not clear who will bear such costs or that of upgrades for
interfacing with the database.Mr Rene Meza, the managing director of Zain
Kenya, says the company has started positioning ahead of the implementation
of the number portability service because it believes that customers will
move to the operator that offers best value and that there are still issues
to be sorted out such as interoperability of the money transfer systems."At
present, the money systems of various operators are not fully integrated or
interoperable. We believe it is just a matter of time before regulators,
especially the Central Bank, begin to push for full integration and
interoperability," said Mr Rene.Last Thursday, the operator reduced its
calls to other networks to six shillings from Sh12 from 6pm to 6am and three
shillings for calls made on its network.A subscriber switching or migrating
from operator X to Y can only switch back to his previous operator after
paying another similar porting amount.Once a subscriber has crossed over to
another network, he cannot enjoy any of the services provided by the former
operator.This means that if a subscriber switches from operator X to Y and
is travelling abroad, the subscriber will be charged roaming charges by the
operator he has migrated to and not what the former operator was
charging.This also touches on customer care services or any complaint that
the subscriber may want to raise about network quality or pricing.Porting
Access BV Netherlands clinched the deal, beating Seven Seas Technologies
(Kenya, Infozillion (K) Ltd, Pluton ICT Ltd (Kenya), Teletech from Slovenia,
Saab Grintek Technologies (South Africa) and Systor Group of Companies.The
implementation of mobile number portability is part of measures that the
regulator has come up with to enhance competition in the sector.The sector
has four mobile operators and close to 20 million subscribers, but 78 per
cent is controlled by the leading mobile provider Safaricom.Analysts say
attachment by many subscribers to their user numbers has prevented millions
from changing service providers despite the marked differences in pricing
and quality of service offered by the different players.Retain numberCCK
says number portability should enhance competition and consumer convenience
in the telecommunication sector by "enabling consumers to retain their user
numbers whenever they decide to change service providers."That means
subscribers do not have to invest in new SIM cards or carry a number of
handsets to enjoy the services of other operators.It also enables consumers
to make use of alternative networks in an area where one provider has no
footprint or is experiencing a network problem.

Source:
http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%20
<http://www.businessdailyafrica.com/Company%20Industry/CCK%20cuts%20number%2
0%0Aportability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9
i8z/%0A-/index.html> 
portability%20fee%20for%20mobile%20users/-/539550/920330/-/item/1/-/chb9i8z/
-/index.html
Sent from my BlackBerryR smartphone from Zain Kenya
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