[kictanet] Day 3 of 10- BPO Discussions, Institutional Frameworks

Eric Aligula jairah at KIPPRA.OR.KE
Thu Jun 4 09:22:44 EAT 2009


Dear All:

Good morning!

If I missed it, I apologize.  I have two questions:

1.	Are we agreed on which portion of the BPO value Chain we want to enter?
2.	If we are in agreement, what should the appropriate Incentive Regime be?

The question regarding the speed with which speed with which we identify and articulate our policy and other incentive frameworks is something that must be addressed as a matter of priority.  In the fluid environment that the global arena is, our slow processes will remain a major headache.

Kind regards

Eric Aligula Magolo, PhD
Senior Analyst
Infrastructure and Economic Services Division
Kenya Institute for Public Policy Research and Analysis (KIPPRA)
P.O. Box 56445, 00200 Nairobi, Kenya
Telephone:       +254-20-2719933/4
Fax:                +254-20-2719951
E-mail:            jairah at kippra.or.ke
URL:              www.kippra.org


Proudly Kenyan
"In the long history of the world, only a few generations have been granted the role of defending freedom in its hour of maximum danger. I do not shrink from this responsibility..........I welcome it."
John F. Kennedy 
"All that is necessary for evil to triumph is for good men to do nothing."
Edmund Burke 
"Far better to dare mighty things, to win glorious triumphs, even though checkered by failure, than to take rank with those poor spirits who neither enjoy much nor suffer much, because they live in the gray twilight that knows not victory, nor defeat."
Theodore Roosevelt
"Ex Africa semper aliquid novi"

Repfor-----Original Message-----
RepforFrom: kictanet-bounces+jairah=kippra.or.ke at lists.kictanet.or.ke
Repfor[mailto:kictanet-bounces+jairah=kippra.or.ke at lists.kictanet.or.ke]
RepforOn Behalf Of Walubengo J
RepforSent: Thursday, June 04, 2009 8:14 AM
RepforTo: Eric Aligula
RepforCc: KICTAnet ICT Policy Discussions
RepforSubject: [kictanet] Day 3 of 10- BPO Discussions, Institutional
RepforFrameworks
Repfor
Repfor
Repfor
RepforDear Listers,
Repfor
RepforI am encouraged by the flood of ideas that kicked in after Bill and
RepforDr. Ndemo's interventions.  Ofcourse Kenduiywo, Bakuli and Peres
Repforyour discourse is as insightful as that of MM and Barrack.  Lets
Repforkeep the ideas flowing on previous themes even as we move onto
Repfortoday's theme - just ensure you pick against the corresponding
Repforsubject line and post.
Repfor
RepforI wish to open today's theme on Institutional Frameworks. The
RepforResearchers found that in S.Africa, Mauritius, and India, the
RepforPrivate Sector BPO lobby groups, Data Security Groups and
RepforGovernment Agencies were working harmoniously with clear, non-
Repforoverlapping mandates to support the BPO sector. In Kenya it was
Repforfound that several bodies were involved in the BPO Sector. These
Repforwere largely Government agencies such as the Min of Education
Repfor(Technology Parks), Kenya ICT Board, KenInvest, Export Promotion
RepforCouncil, CCK amongst others. The biggest challenge in Kenya was
Repforthat there seemed to be no overall, cordinating body overseeing
Repforthese functions - leading to alot of duplicated and un-cordinated
Repforeffort from the various Players. And so our next Qtn is:
Repfor
RepforQtn 5: What needs to be done to improve/strengthen the
Repforinstitutional framework in order for the BPO and outsourcing sector
Repforto play its planned role in the Kenyan economy?
Repfor
RepforWe have today on this since tmrw we shall move into the Government
RepforSubsidiy/Incentive Issues for the BPO Sector.
Repfor
Repforwalu.
Repfor
Repfor
Repfor
Repfor
Repfor
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