[kictanet] My take: Notes on workshop on development of a BPO industry in Kenya.doc

[Victor Gathara]

Gilda,

Noted. I'm sure I missed out quite a bit from others too but I just
noted what was of particular interest to me. My notes should really be
seen in that light.

Victor

-----Original Message-----
From: godera at skyweb.co.ke [mailto:godera at skyweb.co.ke] 
Sent: 07 July 2009 17:10
To: Victor Gathara
Cc: Simon Jones; Frank Matsaert; KICTAnet ICT Policy Discussions; Graham
Thomson
Subject: Re: [kictanet] Notes on workshop on development of a BPO
industry in Kenya.doc


Hi Victor,

I have read your notes and notice you only mention the off the cuff
comment I made on the prevailing lethargy within the industry. I believe
I focused on several other pertinent issues some of the key ones being:
- Need for capacity building
- Need for institutional alignment
- Collectiveness in industry growth
and many other important issues. Maybe you could add the above to your
notes?

Kind regards,

Gilda
Quoting Victor Gathara <v-gathara at dfid.gov.uk>:

> Hi Edith,
>  
> Attached are some notes I scribbled from the BPO workshop. Included 
> are some questions I felt were not answered. Pardon the lack of 
> analysis/order. I've copied in listers as some may find them useful .
> Overall found it a good workshop to attend. I think we should have had

> more time to discuss issues arising. Would have liked to see more 
> industry stakeholders there too.
>  
> Victor
> 
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