[kictanet] Notes on workshop on development of a BPO industry in Kenya.doc

[godera at skyweb.co.ke]

Hi Victor,

I have read your notes and notice you only mention the off the cuff comment I
made on the prevailing lethargy within the industry. I believe I focused on
several other pertinent issues some of the key ones being:
- Need for capacity building
- Need for institutional alignment
- Collectiveness in industry growth
and many other important issues. Maybe you could add the above to your notes?

Kind regards,

Gilda
Quoting Victor Gathara <v-gathara at dfid.gov.uk>:

> Hi Edith,
>  
> Attached are some notes I scribbled from the BPO workshop. Included are
> some questions I felt were not answered. Pardon the lack of
> analysis/order. I've copied in listers as some may find them useful .
> Overall found it a good workshop to attend. I think we should have had
> more time to discuss issues arising. Would have liked to see more
> industry stakeholders there too.
>  
> Victor
> 
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