[kictanet] My take: Notes on workshop on development of a BPO industry in Kenya.doc

godera at skyweb.co.ke godera at skyweb.co.ke
Tue Jul 7 17:23:41 EAT 2009


Ok thanks for the clarification Victor.

Gilda

Quoting Victor Gathara <v-gathara at dfid.gov.uk>:

>  
> Gilda,
> 
> Noted. I'm sure I missed out quite a bit from others too but I just
> noted what was of particular interest to me. My notes should really be
> seen in that light.
> 
> Victor
> 
> -----Original Message-----
> From: godera at skyweb.co.ke [mailto:godera at skyweb.co.ke] 
> Sent: 07 July 2009 17:10
> To: Victor Gathara
> Cc: Simon Jones; Frank Matsaert; KICTAnet ICT Policy Discussions; Graham
> Thomson
> Subject: Re: [kictanet] Notes on workshop on development of a BPO
> industry in Kenya.doc
> 
> 
> Hi Victor,
> 
> I have read your notes and notice you only mention the off the cuff
> comment I made on the prevailing lethargy within the industry. I believe
> I focused on several other pertinent issues some of the key ones being:
> - Need for capacity building
> - Need for institutional alignment
> - Collectiveness in industry growth
> and many other important issues. Maybe you could add the above to your
> notes?
> 
> Kind regards,
> 
> Gilda
> Quoting Victor Gathara <v-gathara at dfid.gov.uk>:
> 
> > Hi Edith,
> >  
> > Attached are some notes I scribbled from the BPO workshop. Included 
> > are some questions I felt were not answered. Pardon the lack of 
> > analysis/order. I've copied in listers as some may find them useful .
> > Overall found it a good workshop to attend. I think we should have had
> 
> > more time to discuss issues arising. Would have liked to see more 
> > industry stakeholders there too.
> >  
> > Victor
> > 
> > DFID, the Department for International Development: leading the 
> > British Government's fight against world poverty. Find out more about 
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> 
> 
> 
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