[kictanet] Stakeholder Queries:

Mon Sep 1 20:58:33 EAT 2008

Dear Liko,

We would like to invite you to make a presentation at the forthcoming
Outsourcing & Contact Centre Conference, which we will be holding over 4-5
November under the auspices of the Ministry of Information & Communications
and in partnership with the ICT Board. The programme of confirmed
presentations so far is attached.

It would be great if you would be willing to share your experience with the
other participants.

Yours sincerely,

Sean Moroney

Chairman

AITEC Africa

 <mailto:seanm at aitecafrica.com> seanm at aitecafrica.com

UK Tel: +44(0)1480-880774

UK Fax: +44(0)1480-880765

UK Mobile: +44(0)7973-499224

Kenya Mobile: +254(0)721-845674

Mozambique Mobile: +258-82-6181618

Nigeria Mobile: +234(0)802-0571766

SA Mobile: +27(0)724-577887

Skype: seanmoroney

 <http://www.aitecafrica.com> www.aitecafrica.com

Please visit our discussion group on The Banking Technology sector in Africa
at:  <http://groups.yahoo.com/group/africanbankingtech>
http://groups.yahoo.com/group/africanbankingtech

AITEC Africa is the trading name of AITEC Conferences Limited
UK Company registration number: 4698475

  _____  

From: kictanet-bounces+seanm=aitecafrica.com at lists.kictanet.or.ke
[mailto:kictanet-bounces+seanm=aitecafrica.com at lists.kictanet.or.ke] On
Behalf Of Peres Were
Sent: 01 September 2008 12:23
To: seanm at aitecafrica.com
Cc: 'KICTAnet ICT Policy Discussions'
Subject: Re: [kictanet] Stakeholder Queries:

Liko,

It would be great to hear from you and others, your insights into sales and
marketing insights that can benefit the BPO, KPO sector. We can continue the
discussion off the list.

Kind regards

Peres Were

  _____  

From: kictanet-bounces+pwere=cascadegl.com at lists.kictanet.or.ke
[mailto:kictanet-bounces+pwere=cascadegl.com at lists.kictanet.or.ke] On Behalf
Of Liko Agosta
Sent: 01 September 2008 10:33
To: pwere at cascadegl.com
Cc: KICTAnet ICT Policy Discussions
Subject: Re: [kictanet] Stakeholder Queries:

About ICT Board and all these Boards . 

Do they ever have open sessions where stakeholders can review strategy,
advice, brainstorm ?

As CEO of verviant, I have been able to get business . I feel like I have
insights into the sales and marketing process that can benefit other
software/ICT providers .

Thanks

Liko Agosta, CEO

Verviant Consulting Services. 

 <http://www.verviant.com> www.verviant.com

Phone    : 1-919-341-1820

Fax        : 1-978-268-8403

Toll Free: 1-866-551-4935

Pager:  <mailto:9193891551 at txt.att.net> 9193891551 at txt.att.net

From: kictanet-bounces+likoa=verviant.com at lists.kictanet.or.ke
[mailto:kictanet-bounces+likoa=verviant.com at lists.kictanet.or.ke] On Behalf
Of Patrick Mburu
Sent: Monday, September 01, 2008 2:49 AM
To: Liko Agosta
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] Stakeholder Queries:

Hi Brian,

Thanks very much for the response, this does help for sure put things in
perspective which is great and point well received.  I'm not new to
volunteering capacity and well... we all have to make sacrifices for a
greater good at some point in our time. Hat's off to the team voluntering, I
look forward to contributing.

Looking forward to hearing of opportunities to contribute in my capacity,
and also looking forward to answers on the questions asked before.  (perhaps
the title of the email needed to change :-).. so hope it wont get lost
soemwhere..

Best Regards,

Patrick

2008/8/29 Brian Munyao Longwe <brian at caret.net>

Hi PAtrick, 

Very good points raised. I will not try to answer any of them directly - but
will make a few suggestions.

I personally feel that it is quite interesting to note your (and many others
previously) open expression of interest in "getting involved" - this is
excellent!

However, the sad fact is that very often when the rubber hits the road and
people need to selflessly dedicate personal time (almost always on a
voluntary basis) - they simply don't. Some of us (and as I look around the
room at the 12 odd people sitting here) have been volunteering our time
constantly and consistently for many years, going out of our way, both to
find out what is happenning and to offer our (free time and input) towards
helping govt better understand and work with "stakeholders" in defining the
ways of moving forward. A lot of this has happened through our personal
involvement in organisations such as KICTANET, TESPOK, KENIC, KIF, KEPSA,
EAIA, CSK, etc...

As a result of these largely voluntary participations I think Govt has
realised that there are people who are willing to set aside their personal
and commercial interests and help out of their hearts.

My two pence and probably not very clearly expressed but I hope you get my
point.

For those who *genuinely* want to be of service, there comes a high price in
terms of personal commitment and sometimes it takes years before one is
recognised as being a consistent and reliable resource.

In my personal experience my first major engagement in a national process
was during the drafting, review and enactment of the Communications Act in
97/98 which I pursued because I had a passion to see transformation within
the industry and genuinely felt that this was an opportunity - now 10 years
later I am the one being chased by various committees/panels for my
input......

Hope this helps,

B

On Aug 29, 2008, at 12:43 PM, Patrick Mburu wrote:

Good afternoon,

Perhaps a few questions to be asked (not directed at Brian only)  if some
others may be interested in knowing is... 

1.	Who qualifies as a stakeholder (individual and company?)
2.	How can one qualify as a stakeholder? and contribute to be
considered as a voice being heard:

1.	Perhaps as members of this list for example; can questions /
suggestions regarding certain issues be solicited through the online
discussion fora or through directed workshops... be collected and presented
on behalf for those unable to attend various events?

3.	How can one be nominated to participate at these venues be it
retreats and or missions overseas as indicated in the document?

I apologise if this has been already discussed at length..however a quick
recap can't hurt.

Perhaps these are best directed to the ICT board directly? however, it may
benefit others curious on this list as well...

On another note... I found the document rather interesting as this is
response to the much awareness requested on this list : information
..information...information...

Kudos to the ICT board on making efforts to dissemniate this info. and hope
to see further publishes and eventual invites.

To move forward collectively..collaboration is key...

Wishing a good friday.

Asante,

Patrick

2008/8/29 Brian Longwe <blongwe at gmail.com>

FYI Listers

---------- Forwarded message ----------
From: Brian Longwe <blongwe at gmail.com>
Date: Aug 29, 2008 9:31 AM
Subject: Re: [kictanet] ICT Board Strategy a Farce
To: wambuiwakarema at yahoo.co.uk

Very strong language - but I think you should relax as your concerns are
unfounded.

I am at the Strategic retreat. Unfortunately Gilda Odera - Chairperson of
BPO, who was supposed to be present had to cancel at the last minute. 

Brian

On 8/29/08, Wambui Wakarema <wambuiwakarema at yahoo.co.uk> wrote:

I have read with surprise the Kictanet mailout from the ICT Board claiming
they are going for a stakeholders strategy workshop in Naivasha.
Who are these stakeholders? Are there any representing the BPO sector?? I
ask this because I have contacted the industry association and they dont
seem 
to be in the know either. This is quite bizarre, especially since BPO is a
key sector of the ICT Board's mandate.
Who are the stakeholders from the other ICT sectors? Shouldnt the Board be
getting input from key stakeholders at this workshop.
They are wasting government resources going to write strategies and then
'presenting' to stakeholders, yet stakeholders should have been involved
from the word go.
The

 current management of the ICT Board performance is well under par. Recently
I called up their
offices wanting to engage with the management on a number of issues. Alas! I
was informed that they were all on leave at the same time!
The ICT Board cant seem to function properly due to sheer incompetence.
Dr Ndemo I want a response from you since the buck stops with you!
Wakarema

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