[kictanet] Fears About Safaricom (was M-PESA for E-Commerce)

Fri Mar 7 18:37:30 EAT 2008

True, Alex you owe an apology for exagarating MJs role as a
'government' employee.  If he is 'guilty' of being a
government (KCCT) Board Member, so too are several other
prominent private sector players - Merali, Nesbit,
F.Muhindi amongst other newly appointed KCCT Board members.

And i think it would be a disservice to KCCT - the emerging
national ICT Center of Excellence - if we scared away busy
personalities that would add value under the pretext that
they would then collude with the Regulator. Halloo! one
need NOT be a government employee in order to collude with
the Regulator...

walu.
--- Michael Joseph <MJoseph at Safaricom.co.ke> wrote:

> One very important correction - I am apparently a Board
> Member of the KCCT not CCK. Please correct this. I did
> not ask for this. We are helping with the ICT development
> and I guess this is why I was appointed..
> 
> It is most unfair to continue to bring up the sms and sms
> connection to TKL. We refunded all who we charged
> incorrectly and we explained the lack of connectivity.
> 
>  I think debating issues this way when one can blatantly
> say things which are misleading does not encourage real
> debate about real issues.
> 
> I will say no more on this list
> 
> 
> Michael Joseph
> CEO 
> Safaricom Limited
> 
> BlackBerry powered by Safaricom
> 
> ----- Original Message -----
> From:
>
kictanet-bounces+mjoseph=safaricom.co.ke at lists.kictanet.or.ke
>
<kictanet-bounces+mjoseph=safaricom.co.ke at lists.kictanet.or.ke>
> To: Michael Joseph
> Cc: skunkworks at my.co.ke <skunkworks at my.co.ke>;
> kictanet at lists.kictanet.or.ke
> <kictanet at lists.kictanet.or.ke>; ke-users
> <ke-internetusers at bdix.net>
> Sent: Fri Mar 07 12:17:13 2008
> Subject: [kictanet] Fears About Safaricom (was M-PESA for
> E-Commerce)
> 
> Indeed Washington you listened and captured my response
> correctly.
> However, Michael Joseph has asked a new very worthy
> question to
> respond to "Alex: Why are you afraid?"
> 
> 1. Michael Joseph, among other big Telco faces
> successfully made baby
> steps into government and so you will now be getting
> income and
> emoluments from taxpayers kitty! Nation cartoonist last
> year had an
> "MJ for President" cartoon and in retrospect I wonder how
> much of a
> joke that really was. You are now Board member appointed
> under State
> Corporations Act through Kenya of Gazette dated Friday,
> 29 February,
> 2008. He will be a colleague serving in a Board chaired
> by his
> "independent" market regulator CCK. Should not any right
> thinking
> person have reasons to be afraid?
> 
> 2. Today, CCK in Kenya Gazette of 7th March 2008 notice,
> publishes by
> two companies ( Cykim Limited and Intelligent Contacts
> Solutions)
> applying for the protested VAS license.
> Why did CCK not wait for the issue to be first resolved
> before
> publishing this notice, unless it had already been
> decided?
> 
> 3. Current CCK annual report says that the commission
> received just 17
> consumer complaints in their last reporting year of which
> they were
> able to resolve only four. Perhaps its only me but, I
> find 17
> complaints statistically abnormal considering the
> industry had over 10
> million mobile phone users and 2.7 million internet
> users. Would
> anyone know if CCK were ISO 10002 compliant? I would
> appreciate that
> information very much.
> 
> > > Why is everything we do bad? Just because we are big?
> We got that way by
> > > listening to our customers and delivering products
> and services that
> > > they wanted and would use.
> > >
> 
> 4. There have been very dark clouds over your past path.
> These include
> Mobitelea (and others whose fate now hangs in the balance
> without an
> opposition and now you in government now...), charging
> for undelivered
> services (such as sms) blocking access to other networks'
> services
> etc..  I have a couple... The problem is that Safaricom
> morphed into a
> scary uncaring giant fish swallowing anything on its way
> and CCK sits
> watching.
> 
> Proposed solution:
> 
> The continued loss of faith and now confidence in CCK
> demonstrated
> through above few examples is sufficiently compelling to
> warrant its
> disbandment and to be replaced by another Board made up
> of persons
> with consumer, public, wider industry, business, and
> particularly
> encouraging to SMEs. A new board that will prove beyond a
> shadow of
> doubt that they represent the new Kenya we need where
> genuine Fair
> Play is practiced, everyone small and big have access to
> prosperity.
> The current CCK Board endorsed Michael Joseph to serve
> with them....
> i.e. Regulator and regulated merged.
> 
> I shall not be afraid for consumers and myself
> thereafter.
> 
> Alex
> 
> On Fri, Mar 7, 2008 at 8:19 AM, Odhiambo Washington
> <odhiambo at gmail.com> wrote:
> >
> >
> >
> > On Fri, Mar 7, 2008 at 6:46 AM, Michael Joseph
> <MJoseph at safaricom.co.ke>
> > wrote:
> > > Alex:
> > >
> > > Why are you afraid? Bill asked a question and we
> answered it. We could
> > > have ignored it but we felt it was good to
> contribute. We are continuing
> > > to develop M-Pesa and this functionality has been in
> development for
> > > some time. We even see a direct connection to the
> internet for customers
> > > to pay on-line just by clicking a link to M-Pesa.
> > >
> > > Why is everything we do bad? Just because we are big?
> We got that way by
> > > listening to our customers and delivering products
> and services that
> > > they wanted and would use.
> > >
> > > Regards,
> > >
> > > Michael
> > >
> > > CEO
> > > Safaricom Limited
> > >
> > >
> > >
> > >
> >
> > Hello MJ,
> >
> > I think you slightly missed the point there. Gakuru is
> obviously right. It's
> > only you who may not admit the facts regarding his
> fears, but I want to
> > believe his fears are well founded.
> >  I am not playing Alex Gakuru's advocate but what I
> believe he meant to say
> > was the fact that Safaricom would not be willing to let
> entities like the
> > original poster of this thread to take advantage of a
> service like M-PESA in
> > a way that Safaricom would feel is in direct
> competition with it.
> >  When I initially responded to Harrison Karanja Kairo,
> the OP, and mentioned
> > that he could consult with the product's R&D team at
> Safaricom, I did say,
> > in my initial response something like "I am not sure
> they are
> > allowed/willing to work with you on this as I already
> see securityissues
> > coming up". I was expressing the same fears as Alex in
> a "diplomatic"
> > manner. Perhaps you can prove me wrong, but what
> Harrison Karanja had wanted
> > was something akin to grabbing that magic code that
> accompies an M-PESA
> > transaction and use it to validate a transaction. So,
> if only to prove
> > Gakuru wrong, could you kindly ask Pauline Vaughan to
> help the OP (one,
> > Harrison Karanja) with the necessary advise regarding
> his query? I don't
> 
=== message truncated ===>
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