[kictanet] Fears About Safaricom (was M-PESA for E-Commerce)

brian brian at caret.net
Sat Mar 8 00:57:53 EAT 2008


Not the first time Alex is griping about board appointments. It seems that as long as it is not 'he' who is the appointee or involved in appointing then there is mischief afoot. ? . ? .

I also take issue with the blatant abuse of this list for dispensing lies, half-truths and flat=out rumours. Mr. Joseph deserves an apology. We cannot afford to lose his input and insight into relevant ICT issues because of incessant misbegotten ranting.

More discipline on this list please!

Brian



On Fri, 7 Mar 2008 07:37:30 -0800 (PST), John Walubengo <jwalu at yahoo.com> wrote:
> True, Alex you owe an apology for exagarating MJs role as a
> 'government' employee.  If he is 'guilty' of being a
> government (KCCT) Board Member, so too are several other
> prominent private sector players - Merali, Nesbit,
> F.Muhindi amongst other newly appointed KCCT Board members.
> 
> And i think it would be a disservice to KCCT - the emerging
> national ICT Center of Excellence - if we scared away busy
> personalities that would add value under the pretext that
> they would then collude with the Regulator. Halloo! one
> need NOT be a government employee in order to collude with
> the Regulator...
> 
> walu.
> --- Michael Joseph <MJoseph at Safaricom.co.ke> wrote:
> 
>> One very important correction - I am apparently a Board
>> Member of the KCCT not CCK. Please correct this. I did
>> not ask for this. We are helping with the ICT development
>> and I guess this is why I was appointed..
>>
>> It is most unfair to continue to bring up the sms and sms
>> connection to TKL. We refunded all who we charged
>> incorrectly and we explained the lack of connectivity.
>>
>>  I think debating issues this way when one can blatantly
>> say things which are misleading does not encourage real
>> debate about real issues.
>>
>> I will say no more on this list
>>
>>
>> Michael Joseph
>> CEO
>> Safaricom Limited
>>
>> BlackBerry powered by Safaricom
>>
>> ----- Original Message -----
>> From:
>>
> kictanet-bounces+mjoseph=safaricom.co.ke at lists.kictanet.or.ke
>>
> <kictanet-bounces+mjoseph=safaricom.co.ke at lists.kictanet.or.ke>
>> To: Michael Joseph
>> Cc: skunkworks at my.co.ke <skunkworks at my.co.ke>;
>> kictanet at lists.kictanet.or.ke
>> <kictanet at lists.kictanet.or.ke>; ke-users
>> <ke-internetusers at bdix.net>
>> Sent: Fri Mar 07 12:17:13 2008
>> Subject: [kictanet] Fears About Safaricom (was M-PESA for
>> E-Commerce)
>>
>> Indeed Washington you listened and captured my response
>> correctly.
>> However, Michael Joseph has asked a new very worthy
>> question to
>> respond to "Alex: Why are you afraid?"
>>
>> 1. Michael Joseph, among other big Telco faces
>> successfully made baby
>> steps into government and so you will now be getting
>> income and
>> emoluments from taxpayers kitty! Nation cartoonist last
>> year had an
>> "MJ for President" cartoon and in retrospect I wonder how
>> much of a
>> joke that really was. You are now Board member appointed
>> under State
>> Corporations Act through Kenya of Gazette dated Friday,
>> 29 February,
>> 2008. He will be a colleague serving in a Board chaired
>> by his
>> "independent" market regulator CCK. Should not any right
>> thinking
>> person have reasons to be afraid?
>>
>> 2. Today, CCK in Kenya Gazette of 7th March 2008 notice,
>> publishes by
>> two companies ( Cykim Limited and Intelligent Contacts
>> Solutions)
>> applying for the protested VAS license.
>> Why did CCK not wait for the issue to be first resolved
>> before
>> publishing this notice, unless it had already been
>> decided?
>>
>> 3. Current CCK annual report says that the commission
>> received just 17
>> consumer complaints in their last reporting year of which
>> they were
>> able to resolve only four. Perhaps its only me but, I
>> find 17
>> complaints statistically abnormal considering the
>> industry had over 10
>> million mobile phone users and 2.7 million internet
>> users. Would
>> anyone know if CCK were ISO 10002 compliant? I would
>> appreciate that
>> information very much.
>>
>> > > Why is everything we do bad? Just because we are big?
>> We got that way by
>> > > listening to our customers and delivering products
>> and services that
>> > > they wanted and would use.
>> > >
>>
>> 4. There have been very dark clouds over your past path.
>> These include
>> Mobitelea (and others whose fate now hangs in the balance
>> without an
>> opposition and now you in government now...), charging
>> for undelivered
>> services (such as sms) blocking access to other networks'
>> services
>> etc..  I have a couple... The problem is that Safaricom
>> morphed into a
>> scary uncaring giant fish swallowing anything on its way
>> and CCK sits
>> watching.
>>
>> Proposed solution:
>>
>> The continued loss of faith and now confidence in CCK
>> demonstrated
>> through above few examples is sufficiently compelling to
>> warrant its
>> disbandment and to be replaced by another Board made up
>> of persons
>> with consumer, public, wider industry, business, and
>> particularly
>> encouraging to SMEs. A new board that will prove beyond a
>> shadow of
>> doubt that they represent the new Kenya we need where
>> genuine Fair
>> Play is practiced, everyone small and big have access to
>> prosperity.
>> The current CCK Board endorsed Michael Joseph to serve
>> with them....
>> i.e. Regulator and regulated merged.
>>
>> I shall not be afraid for consumers and myself
>> thereafter.
>>
>> Alex
>>
>> On Fri, Mar 7, 2008 at 8:19 AM, Odhiambo Washington
>> <odhiambo at gmail.com> wrote:
>> >
>> >
>> >
>> > On Fri, Mar 7, 2008 at 6:46 AM, Michael Joseph
>> <MJoseph at safaricom.co.ke>
>> > wrote:
>> > > Alex:
>> > >
>> > > Why are you afraid? Bill asked a question and we
>> answered it. We could
>> > > have ignored it but we felt it was good to
>> contribute. We are continuing
>> > > to develop M-Pesa and this functionality has been in
>> development for
>> > > some time. We even see a direct connection to the
>> internet for customers
>> > > to pay on-line just by clicking a link to M-Pesa.
>> > >
>> > > Why is everything we do bad? Just because we are big?
>> We got that way by
>> > > listening to our customers and delivering products
>> and services that
>> > > they wanted and would use.
>> > >
>> > > Regards,
>> > >
>> > > Michael
>> > >
>> > > CEO
>> > > Safaricom Limited
>> > >
>> > >
>> > >
>> > >
>> >
>> > Hello MJ,
>> >
>> > I think you slightly missed the point there. Gakuru is
>> obviously right. It's
>> > only you who may not admit the facts regarding his
>> fears, but I want to
>> > believe his fears are well founded.
>> >  I am not playing Alex Gakuru's advocate but what I
>> believe he meant to say
>> > was the fact that Safaricom would not be willing to let
>> entities like the
>> > original poster of this thread to take advantage of a
>> service like M-PESA in
>> > a way that Safaricom would feel is in direct
>> competition with it.
>> >  When I initially responded to Harrison Karanja Kairo,
>> the OP, and mentioned
>> > that he could consult with the product's R&D team at
>> Safaricom, I did say,
>> > in my initial response something like "I am not sure
>> they are
>> > allowed/willing to work with you on this as I already
>> see securityissues
>> > coming up". I was expressing the same fears as Alex in
>> a "diplomatic"
>> > manner. Perhaps you can prove me wrong, but what
>> Harrison Karanja had wanted
>> > was something akin to grabbing that magic code that
>> accompies an M-PESA
>> > transaction and use it to validate a transaction. So,
>> if only to prove
>> > Gakuru wrong, could you kindly ask Pauline Vaughan to
>> help the OP (one,
>> > Harrison Karanja) with the necessary advise regarding
>> his query? I don't
>>
> === message truncated ===>
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