[kictanet] SMS Service by the 2 Operators

[Odhiambo Washington]

On Thu, Feb 28, 2008 at 6:55 PM, Michael Joseph <MJoseph at safaricom.co.ke>
wrote:

>  I understand your frustrations. But being a technical person (I assume)
> you know that things go wrong sometimes. Even my desktop which is not
> tampered with day to day sometimes just does not work for some reason.
>
>
>
> The cutting over to the new IN was a massive and complex undertaking (not
> done many times for sure) and although we have had some problems – most
> notably with SMS deliveries – it was done, by our standards, quite smoothly.
> Can you imagine transferring over 12 million customer records, profiles and
> balances in 4 hours!
>
>
>
> The problem with sms was if you were out of coverage or had your phone off
> for some time the SMSC "lost" you. we hope we have solved the problems now.
>
>
>
> Regards,
>
>
>
> Michael
>
>
>
> *CEO*
>
> *Safaricom Limited*
>

Thank you, sir, for the clarification. I understand you and I do agree with
you that things do go wrong unexpectedly.
Thank you so much for your time.


-
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

"Oh My God! They killed init! You Bastards!"
                       --from a /. post
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.kictanet.or.ke/pipermail/kictanet/attachments/20080228/b3dd4719/attachment.htm>