[kictanet] [are social media users a community or the product?] Facebook "Community Standards£.

Patrick A. M. Maina pmaina2000 at yahoo.com
Tue May 7 20:52:28 EAT 2019


 I'm still stuck at "Community"... 

1. Lets be honest, are social media users a "community" or are they the product? 

2. Even if we assume that the users are a community, who have to abide by "community standards" that they did not participate in their making (and without independent recourse), does that not make social media platforms a new form of tyrannical 21st Century pseudo-world-government?

3. The word community has socialist connotations. It gives users (products) a sense of platform ownership (emphasis on "sense of"). How come problems (and intangible benefits) belong to the community but material benefits exclusively belong to a few individuals? Perhaps platforms would be less problematic if they were community owned and operated.

4. When will global platforms start paying taxes fairly in each jurisdiction? 

5. When will they stop operating illegally in some jurisdictions where they extract value (e.g. failing to set up a local office, failing to register for PIN, failing to register for VAT as required by law)?

Suggested reading list: 
-------------------------------

1. Why Platform Cooperatives Can Be The Answer To A Fairer Sharing Economy
https://www.intelligenthq.com/why-platform-cooperatives-can-be-the-answer-to-a-fairer-sharing-economy/
2. The argument for worker-owned Tech Collectives
https://www.fastcompany.com/3021964/the-argument-for-worker-owned-tech-collectives

3. Platform cooperative (overview)
https://en.wikipedia.org/wiki/Platform_cooperative

4. Technology and Tyranny https://www.e-ir.info/2019/01/21/technology-and-tyranny/
5. Algorithm and Blues (Why optimizing the world for efficiency, productivity and happiness is bad for humanity)
https://blogs.scientificamerican.com/observations/algorithm-and-blues-the-tyranny-of-the-coming-smart-tech-utopia/

5. Team Human as a manifesto:
 https://www.engadget.com/2019/03/12/douglas-rushkoff-sxsw-team-human/
Brgds,Patrick

Patrick A. M. Maina[Cross-domain Innovator | Public Policy Analyst - Indigenous Innovations]
    On Tuesday, May 7, 2019, 3:19:16 PM GMT+3, Victor Kapiyo via kictanet <kictanet at lists.kictanet.or.ke> wrote:  
 
 I'm curious to understand why the notice Mutemi received says "Warning" yet the content of the message is essentially an apology from Facebook. Also, does raising the issue here point to Facebook's internal moderation and online complaint handling mechanisms within the platform being ineffective, especially for those who can't get in touch directly with Mercy/Ebele?
Victor KapiyoPartner | Lawmark Partners LLPSuite No. 8, Centro House, Westlands, Nairobi | Web: www.lawmark.co.ke ====================================================
“Your attitude, not your aptitude, will determine your altitude” Zig Ziglar



On Tue, 7 May 2019 at 13:22, Mutemi wa Kiama via kictanet <kictanet at lists.kictanet.or.ke> wrote:

Thanks Mwendwa!
Update... Got the attached message from FB.
Still hoping the FB team here will let the List know what the issue was.

Warm regards,

Edwin Kiama

Thoughts become things... choose the good ones!
-------------------------------------------------------------------------------------------------------
Social Innovator, Social Justice Entrepreneur, Catalyst, Human Rights Defender, Social Accountability Champion, Rhize Coach

#DevolutionIsRevolution Champion

The Wanjiku Agenda Kenya Foundation (WAKenya)
Ordinary, Fearless Kenyans.

Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com

https://www.facebook.com/wanjikurevolutionkenya

https://twitter.com/WanjikuRevolt

https://plus.google.com/u/1/+WanjikuMapinduzi/posts

http://www.scribd.com/wmkenya


"Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has." ~Margaret Mead
On Mon, 6 May 2019, 21:20 Mwendwa Kivuva via kictanet, <kictanet at lists.kictanet.or.ke> wrote:

During the very informative "Talk to Facebook" session organised by KICTANet, and attended by both Ebele and Mutemi wa Kiama, the issue of content moderation was discussed at length.
It is very helpful when this issue is discussed here, and the final resolution shared. It will help us document how such challenges are handled. 
Content producers, bloggers, activists, human rights defenders, and civil society organisations use the power of the Internet, and especially social media tools to report, pitch, organize, mobilize, and inform. They find especially Facebook to be very helpful in their work. Revolutions all over the world have happened in social media changing the direction of society. The protagonists are usually Governments or large organisations. These protagonists have mastered the game, and understood how content moderation works. They mobilize an army of social media users (sometimes even botnets) to spear and report a single social media account as having infringed on some social standards. This speared account is then brought down, or the content moderated. We have seen this happen to one particular twitter account which was not very friendly to the establishment. I have seen this tactic employed by cryptocurrency rivals to bring down opponents. 
We should understand the difficult environment social media platforms have to go through  navigating social-political challenges all over the globe. Governments themselves have grown to be very assertive, and some even try to mimic the China model of banning platforms all-together to reign on their citizens. On the other hand, platforms have to find a balance to grow market share without the wrath of governments. It is business suicide for platforms not to conform to government standards else they will loose market share. The important thing is find a working balance.
Facebook should understand the political environment it operates in, and communicate clearly how it handles politically incorrect accounts. Perhaps, another "Talk to Facebook" is due.
Warm Regards

On Mon, May 6, 2019, 11:56 Mercy Ndegwa via kictanet <kictanet at lists.kictanet.or.ke> wrote:


Dear Mutemi,

 

Thank you for the links. Please allow us some time to review and i will revert as soon as possible.

 

Best Regards,

 

Mercy Ndegwa

Head of Public Policy, East Africa

Facebook

 

From: Mutemi wa Kiama <eddiekiama at gmail.com>
Date: Monday, May 6, 2019 at 11:49 AM
To: Mercy Ndegwa <shikondegwa at fb.com>
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Subject: Re: [kictanet] Facebook "Community Standards£.

 

Dear Mercy, 

 

Thanks for your response.

 

Here are the links:

 

https://m.facebook.com/story.php?story_fbid=10157316377209106&id=736414105

 

https://m.facebook.com/story.php?story_fbid=10157316479889106&id=736414105

 

https://m.facebook.com/story.php?story_fbid=10157316705529106&id=736414105

 

https://m.facebook.com/story.php?story_fbid=10157316742004106&id=736414105

 

https://m.facebook.com/story.php?story_fbid=10157316799189106&id=736414105

 

https://m.facebook.com/story.php?story_fbid=10157316835789106&id=736414105

 

https://m.facebook.com/story.php?story_fbid=10157317003499106&id=736414105

 

I suspect the individual characterized in the following post is the one who could have reported all the other postshttps://m.facebook.com/story.php?story_fbid=10157317072534106&id=736414105 but my concern is why the reviewers would then not correct the situation.

 

Some of the posts have been reinstated while others have been taken down (only I can see them).

Warm regards,

Edwin Kiama

Thoughts become things... choose the good ones!
-------------------------------------------------------------------------------------------------------
Social Innovator, Social Justice Entrepreneur, Catalyst, Human Rights Defender, Social Accountability Champion, Rhize Coach

#DevolutionIsRevolution Champion

The Wanjiku Agenda Kenya Foundation (WAKenya)
Ordinary, Fearless Kenyans.

Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com

https://www.facebook.com/wanjikurevolutionkenya

https://twitter.com/WanjikuRevolt

https://plus.google.com/u/1/+WanjikuMapinduzi/posts

http://www.scribd.com/wmkenya


"Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has." ~Margaret Mead

 

On Mon, 6 May 2019, 10:31 Mercy Ndegwa, <shikondegwa at fb.com> wrote:


Dear Mutemi,

 

Thank you for flagging the issue. Pease do share the links to the specific pieces of content you would like us to address and we will shed more light on the specific considerations taken to review that content.

 

Barrack, I am also happy to explore the proposal to revisit an informative session on our Community Standards and or other relevant topics of discussion of interest to this community.

 

Best Regards,

 

Mercy Ndegwa

Head of Public Policy, East Africa

Facebook

 

From:kictanet <kictanet-bounces+shikondegwa=fb.com at lists.kictanet.or.ke> on behalf of Mutemi wa Kiama via kictanet <kictanet at lists.kictanet.or.ke>
Reply-To: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Date: Monday, May 6, 2019 at 10:18 AM
To: Mercy Ndegwa <shikondegwa at fb.com>
Cc: Mutemi wa Kiama <eddiekiama at gmail.com>, KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Subject: Re: [kictanet] Facebook "Community Standards£.

 

Hi Barrack,

 

Much appreciated.

Warm regards,

Edwin Kiama

Thoughts become things... choose the good ones!
-------------------------------------------------------------------------------------------------------
Social Innovator, Social Justice Entrepreneur, Catalyst, Human Rights Defender, Social Accountability Champion, Rhize Coach

#DevolutionIsRevolution Champion

The Wanjiku Agenda Kenya Foundation (WAKenya)
Ordinary, Fearless Kenyans.

Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com

https://www.facebook.com/wanjikurevolutionkenya

https://twitter.com/WanjikuRevolt

https://plus.google.com/u/1/+WanjikuMapinduzi/posts

http://www.scribd.com/wmkenya


"Never doubt that a small group of thoughtful, committed people can change the world. Indeed, it is the only thing that ever has." ~Margaret Mead

 

On Mon, 6 May 2019, 10:14 Barrack Otieno, <otieno.barrack at gmail.com> wrote:


Hi Mutemi,

This conversation is educative, i think we should keep it here. Mercy
and George can shed more light on the issues so that we can all learn
as a Community.

Regards

On 5/6/19, Mutemi wa Kiama via kictanet <kictanet at lists.kictanet.or.ke> wrote:
> Dear Ebele & FB team,
>
> Once again thanks for the prompt response.
>
> Am sure Mercy and team are following the conversation though I got a
> vacation/traveling responder from her email. For the benefit of Listers
> here who could be having similar concerns, could we keep the conversation
> here?
>
> I appreciate your response vis a vis difficulty moderating global cultural
> attitudes towards skin, genitalia and nudity as well as need to protect
> children. However, surely the three images I attach here again for your
> benefit do not fit in that mould?
>
> I would really appreciate your advice on what is considered offensive in
> these three images, especially considering someone in my FB Community could
> have reported them. It will also be useful in guiding my own self
> moderation.
>
> Warm regards,
>
> Edwin Kiama
>
> Thoughts become things... choose the good ones!
> -------------------------------------------------------------------------------------------------------
> Social Innovator, Social Justice Entrepreneur, Catalyst, Human Rights
> Defender, Social Accountability Champion, Rhize Coach
>
> #DevolutionIsRevolution Champion
>
> The Wanjiku Agenda Kenya Foundation (WAKenya)
> Ordinary, Fearless Kenyans.
>
> Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com
>
> https://www.facebook.com/wanjikurevolutionkenya
>
> https://twitter.com/WanjikuRevolt
>
> https://plus.google.com/u/1/+WanjikuMapinduzi/posts
>
> http://www.scribd.com/wmkenya
>
>
> "Never doubt that a small group of thoughtful, committed people can change
> the world. Indeed, it is the only thing that ever has." ~Margaret Mead
>
> On Mon, 6 May 2019, 08:53 Ebele Okobi, <ebeleokobi at fb.com> wrote:
>
>> Mercy and George are the right contacts, and you can engage directly,
>> w/out posting your account details to KICTAnet. She will need the link to
>> the specific pieces of content you are addressing, as well.
>>
>>
>>
>> Mercy and Fadzai can explain in more detail, but it is highly unlikely
>> that most of the content you are describing was removed as a result of
>> algorithms. The most likely scenario is that it was reported by a member
>> of
>> your own Facebook community. It was then reviewed by one of our human
>> reviewers, and if the content was fully frontal nudity, was removed as
>> being against policy. We continue to grapple with how to craft and
>> implement global policies that address the most harm while allowing the
>> most speech. As a result of significant risk related to child
>> exploitation
>> content and consent, our rules currently do not allow for images of
>> children’s genitalia. I am a mother, of African children. I recognize
>> that
>> my cute picture of my son in the bath is not child exploitation content,
>> but unfortunately, at scale it is very difficult to apply a rule that
>> recognizes that nuance, and which would leave up my cute naked African
>> child and take down that same cute African child in an account that, for
>> ex, collects images of those cute naked children w/out the consent of
>> their
>> parents and posts them on a page for the review of less benign viewers.
>> Note that this is not actually an “African” problem (many Danish and
>> French
>> and Bangladeshi and Fijian mothers/cultures also want to post pictures of
>> naked children) , and also note the implications of allowing only African
>> children to be depicted nude on our platforms while taking down pictures
>> of
>> European children.
>>
>>
>>
>> We have often hosted “ask me anything” and similar events discussing our
>> content policies. They are useful for helping to give an understanding of
>> the amount of thought that goes into creating and enforcing. It’s
>> impossible for these global rules to be perfect, and feedback is
>> welcomed,
>> but it’s also most useful with an understanding of the context in which
>> they were created. Mercy would be delighted to explore whether another
>> one
>> for this community would be of interest.
>>
>>
>>
>> In the meantime, these articles are illuminating-there might be a
>> paywall-alas, nothing I can do about that.
>>
>> https://www.nytimes.com/2018/12/27/world/facebook-moderators.html
>>
>>
>> https://www.newyorker.com/news/news-desk/inside-the-team-at-facebook-that-dealt-with-the-christchurch-shooting
>>
>>
>>
>>
>>
>> Best, Ebele
>>
>>
>>
>> *From: *Mutemi wa Kiama <eddiekiama at gmail.com>
>> *Date: *Sunday, May 5, 2019 at 9:35 AM
>> *To: *Ebele Okobi <ebeleokobi at fb.com>
>> *Cc: *Mercy Ndegwa <shikondegwa at fb.com>, George Owuor <gowuor at fb.com>,
>> KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>, Fadzai
>> Madzingira <fmadzingira at fb.com>
>> *Subject: *Re: Facebook "Community Standards£.
>>
>>
>>
>> Thank you Ebele for your quick response. Here is a link to the profile:
>> https://www.facebook.com/MutemiWaKiama
>>
>>
>>
>> Additionally, the FB algorithms also seem no to recognise that some
>> African nudity is not culturally "inappropriate", eg young boys swimming
>> in
>> a river, or the two children I have attached in the original email.
>>
>> Warm regards,
>>
>> Edwin Kiama
>>
>> Thoughts become things... choose the good ones!
>>
>> -------------------------------------------------------------------------------------------------------
>> Social Innovator, Social Justice Entrepreneur, Catalyst, Human Rights
>> Defender, Social Accountability Champion, Rhize Coach
>>
>> #DevolutionIsRevolution Champion
>>
>> The Wanjiku Agenda Kenya Foundation (WAKenya)
>> Ordinary, Fearless Kenyans.
>>
>> Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.sautiyawanjiku.com&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=HN9QGITARk6W6QsjdsO0c_5RGVswg_WywLfejq5SFXY&s=6Rvbs65q7oD-9RMFncGgvwbFIyCQebeK_r6vVlmpwaQ&e=>
>>
>> https://www.facebook.com/wanjikurevolutionkenya
>>
>> https://twitter.com/WanjikuRevolt
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_WanjikuRevolt&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=HN9QGITARk6W6QsjdsO0c_5RGVswg_WywLfejq5SFXY&s=BUDlm7M7BKY3odCeKHo6nghaIXxLWVcFdWKeWKPHfEw&e=>
>>
>> https://plus.google.com/u/1/+WanjikuMapinduzi/posts
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__plus.google.com_u_1_-2BWanjikuMapinduzi_posts&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=HN9QGITARk6W6QsjdsO0c_5RGVswg_WywLfejq5SFXY&s=mcYsYkXxhoCTulZIH9_wUi-NrpACV49-pRAXLk-Ieoc&e=>
>>
>> http://www.scribd.com/wmkenya
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scribd.com_wmkenya&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=HN9QGITARk6W6QsjdsO0c_5RGVswg_WywLfejq5SFXY&s=oLwjbDMEm25xLKhRehUafznf8tCGJjIDeXOTN6K-4Cg&e=>
>>
>>
>> "Never doubt that a small group of thoughtful, committed people can
>> change
>> the world. Indeed, it is the only thing that ever has." ~Margaret Mead
>>
>>
>>
>> On Sat, 4 May 2019, 21:33 Ebele Okobi, <ebeleokobi at fb.com> wrote:
>>
>> If you have a question about Facebook, you may always contact us
>> directly.
>> I have cc’ed Mercy Ndegwa (Head of Policy for East Africa) and George
>> Owuor
>> (Policy Manager for East Africa) for follow up.
>>
>> Please send them the link to the account from which content was actionned
>> so that they can escalate. You may need to wait until the work week to
>> hear
>> back, unless this is an emergency involving threat to life or similarly
>> grave circumstances.
>>
>>
>>
>> The relevance of Cambridge Analytica in this context is unclear, but I
>> trust you will discuss in detail with my team.
>>
>>
>>
>> Thank you so much for bringing this to our attention.
>>
>>
>>
>> Best,
>>
>> Ebele
>>
>> ebele okobi
>>
>> public policy director | africa, the middle east & turkey
>>
>> facebook inc.
>>
>>
>>
>>
>>
>>
>> On May 4, 2019, at 7:22 PM, Mutemi wa Kiama <eddiekiama at gmail.com> wrote:
>>
>> According to Facebook these posts go against "Community Standards"!
>>
>>
>>
>> Why, because they're critical of GoK and it's leadership, advocate for
>> African wokeness, or the kids are in ethnic attire?
>>
>>
>>
>> Whose Community Standards and on what basis? Facebook has taken most of
>> them down today. Could someone please make me understand!
>>
>>
>>
>> Or has Cambridge Analytica taken over Facebook? This is censorship in my
>> book!
>>
>>
>>
>> Warm regards,
>>
>> Edwin Kiama
>>
>> Thoughts become things... choose the good ones!
>>
>> -------------------------------------------------------------------------------------------------------
>> Social Innovator, Social Justice Entrepreneur, Catalyst, Human Rights
>> Defender, Social Accountability Champion, Rhize Coach
>>
>> #DevolutionIsRevolution Champion
>>
>> The Wanjiku Agenda Kenya Foundation (WAKenya)
>> Ordinary, Fearless Kenyans.
>>
>> Sauti Ya Wanjiku Social Movement www.sautiyawanjiku.com
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.sautiyawanjiku.com&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=_QpWpfV90duPcHpdUxCBEuh5HjMF3I5hGVwwLS68tts&s=odMcGIH3ia-uNBOGqxg_RX38tu1KZlcrpvLTRJTcKjM&e=>
>>
>> https://www.facebook.com/wanjikurevolutionkenya
>>
>> https://twitter.com/WanjikuRevolt
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__twitter.com_WanjikuRevolt&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=_QpWpfV90duPcHpdUxCBEuh5HjMF3I5hGVwwLS68tts&s=5c6MWN_m6hjmRZcDeokXbB0l660ulF8Sw1F4bdXY_HQ&e=>
>>
>> https://plus.google.com/u/1/+WanjikuMapinduzi/posts
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__plus.google.com_u_1_-2BWanjikuMapinduzi_posts&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=_QpWpfV90duPcHpdUxCBEuh5HjMF3I5hGVwwLS68tts&s=WUg7bvVguOmj2LTmKuGosg_KDR23L5lHKRQC80MYBE4&e=>
>>
>> http://www.scribd.com/wmkenya
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.scribd.com_wmkenya&d=DwMFaQ&c=5VD0RTtNlTh3ycd41b3MUw&r=ArvepG4_wcNu_X9xi3nb_Xa9WsGLVfmK6mwPdVONOTE&m=_QpWpfV90duPcHpdUxCBEuh5HjMF3I5hGVwwLS68tts&s=wZ2Kb-C7HwI2QDXCKJBzo5fGL_Zgs3ZBIHjg6UUuLPE&e=>
>>
>>
>> "Never doubt that a small group of thoughtful, committed people can
>> change
>> the world. Indeed, it is the only thing that ever has." ~Margaret Mead
>>
>> <Screenshot_20190504-191325_1.jpg>
>>
>> <Screenshot_20190504-190809_1.jpg>
>>
>> <Screenshot_20190504-191307_1.jpg>
>>
>> <Screenshot_20190504-190832_1.jpg>
>>
>> <Screenshot_20190504-190752_1.jpg>
>>
>> <Screenshot_20190504-190930_1.jpg>
>>
>> <Screenshot_20190504-190912_1.jpg>
>>
>> <Screenshot_20190504-190730_1.jpg>
>>
>>
>


-- 
Barrack O. Otieno
+254721325277
+254733206359
Skype: barrack.otieno
PGP ID: 0x2611D86A


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