[kictanet] KeNIC's OFFICIAL COMMUNICATION ON .KE DOMAINS SERVICE DISRUPTION EXPERIENCED ON FRIDAY 19TH JANUARY 2018

[Harry Delano]

Hey Elly,

Just a correction, on a light note. It's Listers, as opposed to
'listeners'..


While we appreciate this communication, there are a few disturbing issues I
take note of in the brief from Kenic, and a  clarification would suffice:-

1. Why would a module upgrade be carried out on a live registry database,
literally throwing the entire country .KE space into a spin, for almost two
days..? Was an offline upgrade test run conducted..?

2. Why did it take two days for this communique to be released, albeit much
late in the day as chaos reigned..?

3. Any disaster recovery strategies in place, to mitigate such..? Any
timelines..? Were laid protocols followed in this strategy..? Do we have a
failover in place for the Registry..?

4. Any assessment of the impact of this outage,on the .KE space,
technically and economically..?

I believe most if not all stakeholders would shudder at &take great
exception at such light handling of a major registry outage that's
currently the backbone of the entire country's digital framework,
considering the chaos that ensued in the aftermath. I honestly suggest all
protocol be now put forward by Kenic to ensure the .KE space is urgently
certified as a national security infrastructure.


Harry




On 19 Jan 2018 18:26, "Senior System Administrator via kictanet" <
kictanet at lists.kictanet.or.ke> wrote:

Dear Listeners,

Kindly find attached the official communication from KeNIC offering apology
and explanation on the cause and status of the .KE domains services
disruption.

Thank you.


Kind Regards,
...................................................

Elly Kadenyo
Senior System Administrator
snrsysadmin at kenic.or.ke
+254 0720062293

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