[kictanet] Many courts had no internet connections, reliable electricity, or even computers.

[Julius Njiraini]

How can court use public  cyber Cafe?, how about data security, it's the
high time institutions think of information security risks,  I would
propose VPN with distributed computing
On Jan 12, 2018 9:02 PM, "S.M. Muraya via kictanet" <
kictanet at lists.kictanet.or.ke> wrote:

> A cyber crime in 2018? *...Many courts had no internet connections,
> reliable electricity, or even computers.*
>
> https://successfulsocieties.princeton.edu/publications/
> transforming-courts-judicial-sector-reforms-kenya
>
> Summarized @ http://foreignpolicy.com/2016/07/09/how-kenya-cleaned-
> up-its-courts/
>
>
> *...Many courts had no internet connections, reliable electricity, or even
> computers.*
>
> And because courts varied in their processes, it was impossible to develop
> a single nationwide system without first standardizing procedures. “We
> started encouraging [court] stations to develop their own local solutions,”
> said Ngugi, but “this didn’t solve one of our major problems, which was
> having [centralized] access to data.”
>
> In January 2013, the judiciary’s performance management committee began to
> develop a tracking tool to gather the information necessary to evaluate job
> performance, which collected much of the same data an electronic case
> management system would have. After almost three years of testing, the new
> tool — a simple Excel spreadsheet with drop-down menus customized for each
> court’s procedures, known as the Daily Court Returns Template — was rolled
> out in October 2015.
>
> At the end of the day, an administrative officer at each station would
> update the spreadsheet and send a copy to the central directorate that
> monitored performance, sometimes from an Internet cafe if the court lacked
> a reliable Internet connection. The template allowed the directorate to
> track case assignments and processing times and facilitated distribution of
> caseloads. However, the tool did not allow document sharing, and it was
> difficult to verify the data that court stations submitted.
>
> Mutunga understood that greater public engagement was essential to making
> reform work, and to this end he established an ombudsman’s office in
> downtown Nairobi to collect and resolve citizen complaints. Ideally,
> citizens would be able to bring their complaints to the office, call, send
> text messages, letters, or emails. Staff logged complaints and set
> deadlines for a response in a database used by liaison officers at each
> court station. After receiving an alert from the database, liaison officers
> had to resolve the problem or provide an explanation within the allotted
> time. Inadequate responses or patterns of complaints could be grounds for
> disciplinary action against judges and administrative staff.
>
> However, getting citizens to use the resource was a challenge. Kennedy
> Bidali, the first ombudsman, believed his team received only a fraction of
> the complaints they could have helped address. “We’ve tried the usual,” he
> said — from appearing on radio and television programs to distributing
> written materials and T-shirts — “but it’s not sufficient, and it’s not
> easy.”
>
>
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