[kictanet] Airtel Plans Africa Exit

James Muendo james at muendo.co.ke
Mon Jan 30 08:49:56 EAT 2017


Hi All,

I echo Tony's sentiments. The customer service on Airtel is a joke. I speak
out of experience, as person, whose first line was a Kencell line. Right
now, not only do I have three safaricom lines, but also consume their data
at home service. Speed at which Safaricom brings convenient services to the
consumers, is what differentiates the success between the two Telcos. Also,
understanding the market that you're playing in is key.

As Ngigi says, THIS IS AFRICA, home to peculiar people.

Regards,

On Mon, Jan 30, 2017 at 8:29 AM, Ngigi Waithaka via kictanet <
kictanet at lists.kictanet.or.ke> wrote:

> Ali,
>
> The only palatable End Game; Equitel buys off Airtel Kenya, combines it
> with Helios stake @Telkom
>
> Massive innovation thereafter would get back some respectable market share.
>
> Truth be told, Safaricom's cozzyiness with GoK has helped it along big
> time. I dare say if Kencell has ceded 10% to Mobitelea, as Safaricom was
> more than glad to do, we'd probably be speaking a different story right now!
>
> What these foreign firms investing in Africa need to remember is.......
>
> THIS IS AFRICA!
> On 28 Jan 2017 8:40 a.m., "Ali Hussein via kictanet" <
> kictanet at lists.kictanet.or.ke> wrote:
>
>> Listers
>>
>> Another one bites the dust?
>>
>> I'm really curious as to whats going on in the Telco sector.
>>
>> Bharti Airtel has announced that it will be exiting 14 African countries
>> within a year. The affected countries include: Chad, Congo, Gabon, Ghana,
>> Kenya, Madagascar, Malawi, Niger, Nigeria, Rwanda, Seychelles, Tanzania,
>> Uganda and Zambia.
>>
>> The telecom operator is faced with poor performance across those markets.
>> Two years ago, when Airtel began talks to sell off its operations in
>> Burkina Faso, Chad, Congo Brazzaville and Sierra Leone to Orange
>> <http://mobilityarena.com/airtel-not-exiting-africa-despite-talks-to-sell-4-networks-to-orange/>,
>> the company had stated that it wouldn’t be exiting Africa.
>> Airtel plans Africa exit
>> <http://mobilityarena.com/airtel-exit-nigeria-13-african-countries/>
>>
>> Is the African market too competitive or is the regulatory environment
>> skewed towards a few players?
>>
>> *Ali Hussein*
>>
>> *Principal*
>>
>> *Hussein & Associates*
>>
>>
>>
>> Tel: +254 713 601113
>>
>> Twitter: @AliHKassim
>>
>> Skype: abu-jomo
>>
>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>> <http://ke.linkedin.com/in/alihkassim>
>>
>>
>> 13th Floor , Delta Towers, Oracle Wing,
>>
>> Chiromo Road, Westlands,
>>
>> Nairobi, Kenya.
>>
>> Any information of a personal nature expressed in this email are purely
>> mine and do not necessarily reflect the official positions of the
>> organizations that I work with.
>>
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> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
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>



-- 


James Muendo

Chief Executive Officer (CEO),

Logic Craft Ltd,

Suite 39, 2nd Floor, Visions Plaza, Mombasa Road

P.O Box 28016 – 00200,

Nairobi,KE



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