[kictanet] Talk-2-Safaricom: Days 1 of 6 (Monday 6th Feb) - Consumer Issues

[Barrack Otieno]

Hi Steve,

Many thanks for your response. Just to confirm that i have been
contacted by the Engineering team and we will arrange to go to the
ground in Kisamese and Olepolos areas with an objective of finding a
solution. Thank you for the quick action.

Regards

On 2/6/17, Stephen Chege via kictanet <kictanet at lists.kictanet.or.ke> wrote:
> Hi everyone,
>
> I’m  Steve Chege Director - Corporate Affairs at Safaricom. I have over the
> years interacted with many of you, our parent Ministry and Regulator on
> diverse industry issues. I have also been a member of this list and indeed
> the community for some time now and follow closely the industry discussions
> especially issues raised about Safaricom. Through this engagement I hope to
> shed more light on a number of issues and empower you to discuss Safaricom
> with the right information, answer your questions and share our position on
> a number of industry issues. Therefore as we kick off this engagement I
> would like to thank you in advance and say I look forward to an open
> engagement.
>
> As Grace and Walu  said last week, with guidance from the KICTANET team, we
> hope to host a cocktail evening in the next few weeks where we can have
> another opportunity to talk face-to-face and possibly cover even more
> questions you may have. This is the first of many such engagements you can
> expect from us going forward.
>
> In the meantime, we look forward to your questions and will respond to them
> with as much detail as we can.
>
> Thanks and looking forward to hearing from you,
>
> Steve
>
>
> From: kictanet
> [mailto:kictanet-bounces+schege=safaricom.co.ke at lists.kictanet.or.ke] On
> Behalf Of Walubengo J via kictanet
> Sent: Monday, February 06, 2017 08:28
> To: Stephen Chege
> Cc: Walubengo J
> Subject: [kictanet] Talk-2-Safaricom: Days 1 of 6 (Monday 6th Feb) -
> Consumer Issues
>
> Greetings Listers,
>
> Hope you had a lovely weekend and ready for this week's 'Talk-2-Safaricom'
> online deliberations. Going straight into today's theme, we want you to
> share  your experiences, challenges, proposed solutions with regard to
> Safaricom Services along any of the following lines:
>
> a) Affordability - (of Bandwidth, Data bundles, SMS, Over The Top Services
> )
> b) Quality of Service - (Congestion, Dropped Calls, 2G, 3G, 4G)
> c) Data Protection & Intermediary liability- (Premium Service Providers,
> Unsolicited sms, KRA & MPESA accounts)
> d) Privacy Issues -As the largest ISP, how is Safcom handling Censorship
> threats, Child online Protection from harmful content, Security Cameras,
> etc)
>
> The floor is open and we have only today.  So better start talking since
> tomorrow we move on to competition issues.
>
> -walu.
>
> -Rest of the Programme-
> 1. Consumer Issues Day,
> 2. Competition Issues Day,
> 3. Innovators, Innovations & Suppliers Day,
> 4. Infrastructure & Universal Access Day,
> 5. Technology & Elections Day
> 6. Emerging Issues+AOB
>
>
> ________________________________
> Note:
> All emails sent from Safaricom Limited are subject to Safaricom’s Email
> Terms & Conditions. Please click here to read the policy.
> http://www.safaricom.co.ke/images/Downloads/Terms_and_Conditions/safaricom_email_terms_and_conditions.pdf
>


-- 
Barrack O. Otieno
+254721325277
+254733206359
Skype: barrack.otieno
PGP ID: 0x2611D86A