[kictanet] Talk to Safaricom! -Detailed Program, Kick off Monday 6th Feb 2017

Sat Feb 4 22:17:20 EAT 2017

Walu,

Good coverage. Can we fit in Safaricom's attitude/ policy towards its
existing and prospective suppliers.

a) existing: payment for goods/ services provided.
b) respect for supplier IP and remedies in case of breach by staff.
C) prospective: artificial barriers and how they can eliminate/ minimize
corruption in procurement.

On 3 Feb 2017 17:14, "Walubengo J via kictanet" <
kictanet at lists.kictanet.or.ke> wrote:

> Listers,
>
> As GG mentioned, find attached the proposed outline of our discussions
> next week. Plse free to suggest anything you feel we may have left out and
> we see how and if we can accommodate it.
>
> *Talk2Safcom - Thematic Areas*
>
> 1. Consumer Issues Day,
> 2. Competition Issues Day,
> 3. Innovators Day,
> 4. Infrastructure & Universal Access Day,
> 5. Technology & Elections Day
>
> *Days 1 (Monday) - Consumer Issues *
> *Guideline:* Share  your experiences and challenges with regard to
> Safaricom Services along the following topics
>
> a) Affordability (of Bandwidth, Data bundles, SMS, Over The Top Services )
> b) Quality of Service(Congestion, Dropped Calls, 2G, 3G, 4G)
> c) Data Protection & Intermediary liability (Premium Service Providers,
> Unsolicited sms, KRA & MPESA accounts)
> d) Privacy Issues-As the largest ISP, how is Safcom handling Censorship
> threats, Child online Protection from harmful content, Security Cameras,
> etc)
>
> *Day 2 (Tuesday)- Competition Issues*
> *Guideline:* Share your perspective as to whether or not Safaricom is
> dominant in the following sub-sectors and whether some intervention is
> required from the regulator.
>
> Dominance Debate on -
> a) Voice subsector,
> b)  Data Subsector,
> c) Mobile Money (MPESA)subsector
>
> *Day 3(Wednesday):-Innovators and Innovations*
> *Guideline:* Safaricom has been quite innovative and keeps coming up with
> new ways of doing things. As an innovator/developer, tell us your
> experiences with regard to Safaricom Innovation ecosystem.
>
> a) Is the development platform and API sufficiently open?
> b) Are the issues to do with Intellectual property /Patents clear enough
> c) Whereas the gain-sharing agreements are private and confidential, how
> can they be made better?
> d) What is Safcom take on Bitcoin/Blockchain technologies?
>
> *Day 4(Thursday):-Infrastructure & Universal Access*
> *Guideline:* Safaricom continues to expand its network beyond urban
> areas.  What has been your experience of Safaricom services in semi-urban
> and rural areas of Kenya?
>
> a) Rural area:-Voice quality, Internet Access(bandwidth), Mobile Money
> (MPESA)
> b) Safaricom contributes to the Universal Service Fund to extend
> communications to underserved areas- how has this impacted your rural
> communities?
>
> *Day 5 (Friday): Technology & Elections*
> *Guideline:* As we go into elections, Safaricom is likely to be one of
> the Technology providers for IEBC. What are the concerns of users/citizens
> on this matter?
>
> a) What assurances are there that the results transmitted are safe and
> secure?
> b) What are the chances of failure in the transmission system?
> c) Should the result transmission system be mobile (GSM) -based or should
> we go Satellite or both?
> d) Will Safcom shut down their internet during elections?
>
> *Day 6:(Saturday)-Emerging Issues/Open Day-*
> *Guideline:* Are there any other issues that have risen from the
> discussions or may not have been covered in the previous five days?
>
> a) List topics for future considerations.
>
>
> --ends--
>
> walu.
>
>
>
>
> ------------------------------
> *From:* Grace Githaiga via kictanet <kictanet at lists.kictanet.or.ke>
> *To:* jwalu at yahoo.com
> *Cc:* Grace Githaiga <ggithaiga at kictanet.or.ke>
> *Sent:* Thursday, February 2, 2017 9:46 AM
> *Subject:* [kictanet] Talk to Safaricom!
>
>
> Good morning Listers
>
> Now, the question of Safaricom has been raised on this list many times
> including in the latest *Airtel exiting Africa* debate.
>
> We have been speaking with Steve Chege, the ‎Director Corporate Affairs at
>  Safaricom on the need to provide information/ answers to some of the
> issues that have been raised, and in particular those that are raised over
> and over again. He is agreeable and positive on the need to provide
> information so that we stop speculating or sometimes draw conclusions which
> may not necessarily be correct.
>
> KICTANet will this year endeavor to engage with your operators and we are
> glad to announce that Safaricom has agreed to take this up. Steve, together
> with his team will field your questions. We also hope to hold a cocktail at
> a date to be announced later, where Safaricom will further respond to
> questions that you will deem not answered.
>
> *This is the plan:*
> Walu will moderate the debate for five days starting Monday next week
> February 6, 2017.
>
> Accordingly, he will provide us with the program tomorrow. Once the debate
> is over, he will hand over to Steve and team, who will in turn provide
> comprehensive answers.
>
> Listers, this is your opportunity to engage with your service provider in
> an honest manner. Let us remember how we engage. We focus on issues! #Talk
> to Safaricom !
>
> Looking forward to a stimulating debate. Over to you Walu.
>
> Best regards
>
>
> Githaiga, Grace
>
>
> Co-Convenor
> Kenya ICT Action Network (KICTANet)
> Twitter:@ggithaiga
> Tel: 254722701495
> Skype: gracegithaiga
> Linkedin: https://www.linkedin.com/in/gracegithaiga
> www.kictanet.or.ke
>
> "Change only happens when ordinary people get involved, get engaged and
> come together to demand it. I am asking you to believe. Not in my ability
> to bring about change – but in yours"---Barrack Obama.
>
>
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>
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