[kictanet] Safaricom may face sanctions over network outage

Tue Apr 25 20:18:42 EAT 2017

The argument by Ali assumes that ALL Kenyans are like him. Very narrow
view, which doesn't consider the BIG picture.

On 25 April 2017 at 17:24, Admin CampusCiti via kictanet <
kictanet at lists.kictanet.or.ke> wrote:

> @Ngigi
>
> I'm with Tom on this one. I actually don't see how the Dominance
> conversation has crept  into this discussion :-)
>
> We have a choice.
>
> For Mpesa
> 1. Airtel Money.
> 2. PesaLink
> 3. MULA -  I actually now use Mula for all my bill payments. It's just
> super useful. Even the Safaricom App that's been launched doesn't hold a
> candle to Mula.
> 4. Orange money.
>
> For Connectivity
> 1. Orange
> 2. Liquid
> 3. Airtel (by the way there are other parts of this country like Kilifi
> for example that Airtel has a far better network..
> 4. Surf by Facebook 😜
> 5. Zuku
> 6. JTL
>
> As Kenyans we simply cannot go back to having this Dominance conversation
> since we are in a free market and there is choice.
>
> Vote with your wallet, like I have. Safaricom will continue to improve or
> it will become irrelevant. Think Microsoft, Think Compac, Think Kodak ,
> Think Nokia.
>
> C'mon guys..The market will take care of this issue. And guess what?
>
> YOU ARE THE MARKET (Chukua control wewe mwenyewe!!)
>
> Don't punish Safaricom for weakness in competitors and your own 'laziness'
> :-) to choose a different service provider if you are unhappy with current
> services.
>
> *Ali Hussein*
> *Hussein & Associates*
> +254 0713 601113 / 0770906375
>
> Twitter: @AliHKassim
>
> Skype: abu-jomo
>
> LinkedIn: http://ke.linkedin.com/in/alihkassim
> <http://ke.linkedin.com/in/alihkassim>
>
> Blog: www.alyhussein.com
>
> "Discovery consists in seeing what everyone else has seen and thinking
> what no one else has thought".  ~ Albert Szent-Györgyi
>
> Sent from my iPad
>
> On 25 Apr 2017, at 10:43 AM, Ngigi Waithaka via kictanet <
> kictanet at lists.kictanet.or.ke> wrote:
>
> Ali,
>
> Do you now see the wisdom of declaring Safaricom dominant and at least
> getting 2-3 other players with a sizeable market share to spread the risk?
>
> When Safcom goes down and it will inevitably will at times, the following
> happens:
> 1. 80% of the country citizens are without communication
> 2. 80% of the country's citizens are without access to money & banking
> services.
> 3. 100% of the police security & communication system is offline.
>
> We put all our country's eggs in that one basket... and the basket is
> bound to drop once in awhile....
>
> On 25 Apr 2017 9:35 a.m., "Admin CampusCiti via kictanet" <
> kictanet at lists.kictanet.or.ke> wrote:
>
>> Listers
>>
>> This issue continues to have serious ramifications. Yesterday Bob, the
>> CEO, made a very impassioned statement on the downtime. I liked the fact
>> that he said there's no excuse for such a thing to happen and that they are
>> working on restoring full services.
>>
>> However, I think Bob's statement simply didn't go far enough. We are
>> seeing a different Safaricom - one that seems attuned to the customer and
>> more open that's why I'm disappointed that Mpesa is still down today
>> morning and we have had nothing from Safaricom. A simple use of SMS to
>> update us on an hourly basis is not too much to ask.
>>
>> It's clear that Safaricom is now so embedded in our lives that total
>> openness is not only a must it's a Business Continuity Conversation.
>>
>> *Ali Hussein*
>> *Hussein & Associates*
>> +254 0713 601113 / 0770906375
>>
>> Twitter: @AliHKassim
>>
>> Skype: abu-jomo
>>
>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>> <http://ke.linkedin.com/in/alihkassim>
>>
>> Blog: www.alyhussein.com
>>
>> "Discovery consists in seeing what everyone else has seen and thinking
>> what no one else has thought".  ~ Albert Szent-Györgyi
>>
>> Sent from my iPad
>>
>> On 24 Apr 2017, at 11:18 PM, Sidney Ochieng via kictanet <
>> kictanet at lists.kictanet.or.ke> wrote:
>>
>> Safaricom may face sanctions over network outage
>>
>> http://www.businessdailyafrica.com/news/Safaricom-may-face-s
>> anctions-over-network-outage/539546-3902518-15d86gnz/index.html
>>
>> That one network has this much power over economy is frightening and must
>> be addressed. Today has proven that it's not enough that Safaricom says
>> they won't misuse their dominance, it's enough that if they fail the
>> country slows to a crawl.
>>
>> Sent on the move, kindly excuse any typos.
>>
>> Sidney
>>
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>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>
>
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> ailman/options/kictanet/odhiambo%40gmail.com
>
> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>

-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254 7 3200 0004/+254 7 2274 3223
"Oh, the cruft."
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