[kictanet] Safaricom may face sanctions over network outage

Tue Apr 25 11:33:46 EAT 2017

A Critical Infrastructure Protection Bill is clearly needed.  Safaricom
should be one of communication infrastructure institution covered. They are
this important over and above the dominance debate.

No harm learning from others: -
https://www.dhs.gov/critical-infrastructure-sectors

In 2011, I wrote a proposal on this to the e-government directorate then. I
hope we don't just talk about this outage incident but learn and take some
actions.

CS Mucheru and PS Victor can pick this up.  Hopefully, full time whistle
does not go off before they can table.  All the same,  this needs to be
done and must be done.

On Apr 25, 2017 10:45 AM, "Ngigi Waithaka via kictanet" <
kictanet at lists.kictanet.or.ke> wrote:

> Ali,
>
> Do you now see the wisdom of declaring Safaricom dominant and at least
> getting 2-3 other players with a sizeable market share to spread the risk?
>
> When Safcom goes down and it will inevitably will at times, the following
> happens:
> 1. 80% of the country citizens are without communication
> 2. 80% of the country's citizens are without access to money & banking
> services.
> 3. 100% of the police security & communication system is offline.
>
> We put all our country's eggs in that one basket... and the basket is
> bound to drop once in awhile....
>
> On 25 Apr 2017 9:35 a.m., "Admin CampusCiti via kictanet" <
> kictanet at lists.kictanet.or.ke> wrote:
>
>> Listers
>>
>> This issue continues to have serious ramifications. Yesterday Bob, the
>> CEO, made a very impassioned statement on the downtime. I liked the fact
>> that he said there's no excuse for such a thing to happen and that they are
>> working on restoring full services.
>>
>> However, I think Bob's statement simply didn't go far enough. We are
>> seeing a different Safaricom - one that seems attuned to the customer and
>> more open that's why I'm disappointed that Mpesa is still down today
>> morning and we have had nothing from Safaricom. A simple use of SMS to
>> update us on an hourly basis is not too much to ask.
>>
>> It's clear that Safaricom is now so embedded in our lives that total
>> openness is not only a must it's a Business Continuity Conversation.
>>
>> *Ali Hussein*
>> *Hussein & Associates*
>> +254 0713 601113 <0713%20601113> / 0770906375 <0770%20906375>
>>
>> Twitter: @AliHKassim
>>
>> Skype: abu-jomo
>>
>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>> <http://ke.linkedin.com/in/alihkassim>
>>
>> Blog: www.alyhussein.com
>>
>> "Discovery consists in seeing what everyone else has seen and thinking
>> what no one else has thought".  ~ Albert Szent-Györgyi
>>
>> Sent from my iPad
>>
>> On 24 Apr 2017, at 11:18 PM, Sidney Ochieng via kictanet <
>> kictanet at lists.kictanet.or.ke> wrote:
>>
>> Safaricom may face sanctions over network outage
>>
>> http://www.businessdailyafrica.com/news/Safaricom-may-face-s
>> anctions-over-network-outage/539546-3902518-15d86gnz/index.html
>>
>> That one network has this much power over economy is frightening and must
>> be addressed. Today has proven that it's not enough that Safaricom says
>> they won't misuse their dominance, it's enough that if they fail the
>> country slows to a crawl.
>>
>> Sent on the move, kindly excuse any typos.
>>
>> Sidney
>>
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
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