[kictanet] Permission Marketing and misuse of customer data by Telcos

[Kenny Kinako]

Yes there is. Was subscribed to 3 services, I unsubscribed and from no
where I got a refund of KES2000 in airtime. A hell lot of money that had
been deducted without my consent!

On Monday, 14 November 2016, WANGARI KABIRU via kictanet <
kictanet at lists.kictanet.or.ke> wrote:

> Blessed Monday!
>
> Is there a chance that you may even be subscribed and not get the prompt
> and the deductions happen?
>
> Is this in the line of Internet "un"Governance  whereby your data is mined
> for high value without your express consent or being paid/compensated for
> it.
>
> Be blessed.
>
> Regards/Wangari
>
> ---
> Pray God Bless. 2013Wangari circa - "Being of the Light, We are Restored
> Through Faith in Mind, Body and Spirit; We Manifest The Kingdom of God on
> Earth".
>
>
> On Monday, 14 November 2016, 7:55, Collins Areba via kictanet <
> kictanet at lists.kictanet.or.ke
> <javascript:_e(%7B%7D,'cvml','kictanet at lists.kictanet.or.ke');>> wrote:
>
>
> Very unfair, especially when they relegate the responsibility of
> unearthing if it is a scam to the consumers!
>
> On 14 Nov 2016 06:08, "Ali Hussein via kictanet" <
> kictanet at lists.kictanet.or.ke
> <javascript:_e(%7B%7D,'cvml','kictanet at lists.kictanet.or.ke');>> wrote:
>
> Dear All
>
> I woke up this morning to find myself registered by a Telco for a service
> I do not want.
>
> [5:59 AM, 11/14/2016] +254 713 601113: You have successfully subscribed to
> the SKIZA Tunes service.Your password to log on to www.skiza.safaricom.com
> is xxxx.
> [5:59 AM, 11/14/2016] +254 713 601113: Your SKIZA Tune <Customized Skiza
> Tune> was set successfully.
> [5:59 AM, 11/14/2016] +254 713 601113: You have successfully downloaded
> SKIZA Tune  Customized Skiza Tune .The tune will be renewed at KES 1.00
> daily.To delete dial *811#.
>
>
> I thought these things shouldn't happen anymore?
>
> Why would Safaricom tell me that I have subscribed to SKIZA Tune when I
> did not? And proceed to tell me they will deduct Kshs. 1 per day for this?
> And if I want to unsubscribe/delete then I should dial *811#?
>
>
> Who gave them the permission to subscribe me in the first place?
>
> Maybe my phone was hacked and someone registered me by mistake?
>
> At this point I'm giving Safaricom the benefit of doubt since just two
> weeks ago the CEO, Bob Collymore gave us his assurance that such behavior
> by PRSPs is frowned upon by his organisation.
>
> Regards
>
> *Ali Hussein*
> *Principal*
> *Hussein & Associates*
>
> Tel: +254 713 601113
> Twitter: @AliHKassim
> Skype: abu-jomo
> LinkedIn: http://ke.linkedin.com/in/ alihkassim
> <http://ke.linkedin.com/in/alihkassim>
> <http://ke.linkedin.com/in/alihkassim>
>
> 13th Floor , Delta Towers, Oracle Wing,
> Chiromo Road, Westlands,
> Nairobi, Kenya.
>
> Any information of a personal nature expressed in this email are purely
> mine and do not necessarily reflect the official positions of the
> organizations that I work with.
>
> ______________________________ _________________
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>
>
>

-- 
Sent from my iPhone
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