[kictanet] Permission Marketing and misuse of customer data by Telcos

Collins Areba arebacollins at gmail.com
Mon Nov 14 10:57:36 EAT 2016


See attached.

On Mon, Nov 14, 2016 at 10:23 AM, Collins Areba <arebacollins at gmail.com>
wrote:

> I have airtel data Sim cards and on inspecting the messages, was
> subscribed to and receive weekly deductions on some weird competition I
> hardly would have subscribed. And these are data lines purely used for data.
>
> On 14 Nov 2016 09:53, "Ali Hussein via kictanet" <
> kictanet at lists.kictanet.or.ke> wrote:
>
>> Listers
>>
>> Good to report that Safaricom has engaged. Hopefully we should resolve
>> this soon.
>>
>> *Ali Hussein*
>> *Principal*
>> *Hussein & Associates*
>> +254 0713 601113
>>
>> Twitter: @AliHKassim
>>
>> Skype: abu-jomo
>>
>> LinkedIn: http://ke.linkedin.com/in/alihkassim
>>
>>
>> "Discovery consists in seeing what everyone else has seen and thinking
>> what no one else has thought".  ~ Albert Szent-Györgyi
>>
>> Sent from my iPad
>>
>> On 14 Nov 2016, at 9:04 AM, Barrack Otieno via kictanet <
>> kictanet at lists.kictanet.or.ke> wrote:
>>
>> Hi Ali,
>>
>> To say the least this is unethical. It would be great to hear what
>> Safaricom has to say about the same.
>>
>> Regards
>>
>> On 11/14/16, WANGARI KABIRU via kictanet <kictanet at lists.kictanet.or.ke>
>> wrote:
>>
>> Blessed Monday!
>>
>> Is there a chance that you may even be subscribed and not get the prompt
>> and
>>
>> the deductions happen?
>>
>> Is this in the line of Internet "un"Governance  whereby your data is mined
>>
>> for high value without your express consent or being paid/compensated for
>>
>> it.
>>
>> Be blessed.
>>
>> Regards/Wangari ---
>>
>> Pray God Bless. 2013Wangari circa - "Being of the Light, We are Restored
>>
>> Through Faith in Mind, Body and Spirit; We Manifest The Kingdom of God on
>>
>> Earth".
>>
>>
>>
>>    On Monday, 14 November 2016, 7:55, Collins Areba via kictanet
>>
>> <kictanet at lists.kictanet.or.ke> wrote:
>>
>>
>>
>> Very unfair, especially when they relegate the responsibility of
>> unearthing
>>
>> if it is a scam to the consumers!
>>
>> On 14 Nov 2016 06:08, "Ali Hussein via kictanet"
>>
>> <kictanet at lists.kictanet.or.ke> wrote:
>>
>>
>> Dear All
>>
>> I woke up this morning to find myself registered by a Telco for a service
>> I
>>
>> do not want.
>>
>> [5:59 AM, 11/14/2016] +254 713 601113: You have successfully subscribed to
>>
>> the SKIZA Tunes service.Your password to log on to
>> www.skiza.safaricom.com
>>
>> is xxxx.                        [5:59 AM, 11/14/2016] +254 713 601113:
>> Your
>>
>> SKIZA Tune <Customized Skiza Tune> was set successfully.
>>
>>    [5:59 AM, 11/14/2016] +254 713 601113: You have successfully downloaded
>>
>> SKIZA Tune  Customized Skiza Tune .The tune will be renewed at KES 1.00
>>
>> daily.To delete dial *811#.
>>
>>
>> I thought these things shouldn't happen anymore?
>>
>> Why would Safaricom tell me that I have subscribed to SKIZA Tune when I
>> did
>>
>> not? And proceed to tell me they will deduct Kshs. 1 per day for this? And
>>
>> if I want to unsubscribe/delete then I should dial *811#?
>>
>>
>> Who gave them the permission to subscribe me in the first place?
>>
>>
>> Maybe my phone was hacked and someone registered me by mistake?
>>
>> At this point I'm giving Safaricom the benefit of doubt since just two
>> weeks
>>
>> ago the CEO, Bob Collymore gave us his assurance that such behavior by
>> PRSPs
>>
>> is frowned upon by his organisation.
>>
>> Regards
>>
>> AliHusseinPrincipalHussein & Associates Tel: +254 713 601113
>>
>> Twitter: @AliHKassimSkype: abu-jomoLinkedIn: http://ke.linkedin.com/in/
>>
>> alihkassim
>>
>> 13th Floor , Delta Towers, Oracle Wing,Chiromo Road, Westlands,Nairobi,
>>
>> Kenya.
>>
>> Any information of a personal nature expressed in this email are purely
>> mine
>>
>> and do not necessarily reflect the official positions of the organizations
>>
>> that I work with.
>>
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>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for
>>
>> people and institutions interested and involved in ICT policy and
>>
>> regulation. The network aims to act as a catalyst for reform in the ICT
>>
>> sector in support of the national aim of ICT enabled growth and
>>
>> development.
>>
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>>
>> online that you follow in real life: respect people's times and bandwidth,
>>
>> share knowledge, don't flame or abuse or personalize, respect privacy, do
>>
>> not spam, do not market your wares or qualifications.
>>
>>
>>
>>
>>
>> --
>> Barrack O. Otieno
>> +254721325277
>> +254733206359
>> Skype: barrack.otieno
>> PGP ID: 0x2611D86A
>>
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>> ailman/options/kictanet/info%40alyhussein.com
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>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people's times and bandwidth,
>> share knowledge, don't flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
>>
>>
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>> ailman/options/kictanet/arebacollins%40gmail.com
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>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people's times and bandwidth,
>> share knowledge, don't flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
>>
>


-- 
Regards,

Collins Areba,
Kilifi, Kenya.
Tel: +*254 707 750 788 */ *0731534124*
Twitter: @arebacollins.
Skype: arebacollins
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