[kictanet] Permission Marketing and misuse of customer data by Telcos

[Ali Hussein]

Listers

Good to report that Safaricom has engaged. Hopefully we should resolve this soon.

Ali Hussein
Principal
Hussein & Associates
+254 0713 601113 

Twitter: @AliHKassim
Skype: abu-jomo
LinkedIn: http://ke.linkedin.com/in/alihkassim


"Discovery consists in seeing what everyone else has seen and thinking what no one else has thought".  ~ Albert Szent-Györgyi

Sent from my iPad

> On 14 Nov 2016, at 9:04 AM, Barrack Otieno via kictanet <kictanet at lists.kictanet.or.ke> wrote:
> 
> Hi Ali,
> 
> To say the least this is unethical. It would be great to hear what
> Safaricom has to say about the same.
> 
> Regards
> 
>> On 11/14/16, WANGARI KABIRU via kictanet <kictanet at lists.kictanet.or.ke> wrote:
>> Blessed Monday!
>> Is there a chance that you may even be subscribed and not get the prompt and
>> the deductions happen?
>> Is this in the line of Internet "un"Governance  whereby your data is mined
>> for high value without your express consent or being paid/compensated for
>> it.
>> Be blessed.
>> Regards/Wangari ---
>> Pray God Bless. 2013Wangari circa - "Being of the Light, We are Restored
>> Through Faith in Mind, Body and Spirit; We Manifest The Kingdom of God on
>> Earth".
>> 
>> 
>>    On Monday, 14 November 2016, 7:55, Collins Areba via kictanet
>> <kictanet at lists.kictanet.or.ke> wrote:
>> 
>> 
>> Very unfair, especially when they relegate the responsibility of unearthing
>> if it is a scam to the consumers!
>> On 14 Nov 2016 06:08, "Ali Hussein via kictanet"
>> <kictanet at lists.kictanet.or.ke> wrote:
>> 
>> Dear All
>> I woke up this morning to find myself registered by a Telco for a service I
>> do not want.
>> [5:59 AM, 11/14/2016] +254 713 601113: You have successfully subscribed to
>> the SKIZA Tunes service.Your password to log on to www.skiza.safaricom.com
>> is xxxx.                        [5:59 AM, 11/14/2016] +254 713 601113: Your
>> SKIZA Tune <Customized Skiza Tune> was set successfully.
>>    [5:59 AM, 11/14/2016] +254 713 601113: You have successfully downloaded
>> SKIZA Tune  Customized Skiza Tune .The tune will be renewed at KES 1.00
>> daily.To delete dial *811#.
>> 
>> I thought these things shouldn't happen anymore?
>> Why would Safaricom tell me that I have subscribed to SKIZA Tune when I did
>> not? And proceed to tell me they will deduct Kshs. 1 per day for this? And
>> if I want to unsubscribe/delete then I should dial *811#?
>> 
>> Who gave them the permission to subscribe me in the first place?
>> 
>> Maybe my phone was hacked and someone registered me by mistake?
>> At this point I'm giving Safaricom the benefit of doubt since just two weeks
>> ago the CEO, Bob Collymore gave us his assurance that such behavior by PRSPs
>> is frowned upon by his organisation.
>> Regards
>> AliHusseinPrincipalHussein & Associates Tel: +254 713 601113
>> Twitter: @AliHKassimSkype: abu-jomoLinkedIn: http://ke.linkedin.com/in/
>> alihkassim
>> 13th Floor , Delta Towers, Oracle Wing,Chiromo Road, Westlands,Nairobi,
>> Kenya.
>> Any information of a personal nature expressed in this email are purely mine
>> and do not necessarily reflect the official positions of the organizations
>> that I work with.
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>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for
>> people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and
>> development.
>> 
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people's times and bandwidth,
>> share knowledge, don't flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
>> 
>> 
> 
> 
> -- 
> Barrack O. Otieno
> +254721325277
> +254733206359
> Skype: barrack.otieno
> PGP ID: 0x2611D86A
> 
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
> 
> KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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